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Jun 09, 2011, 11:55 AM // 11:55
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#1 |
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Desert Nomad
Join Date: Apr 2007
Location: england (currently located on the south coast)
Profession: R/
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(code=227)
"we don't recognise your account login information."
As I logged in yesterday with the exact same details I'm wondering why this is flashing up today  Any advice on what to do? or just wait 48h odd for the support team to respond |
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Jun 09, 2011, 12:48 PM // 12:48
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#2 |
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Frost Gate Guardian
Join Date: Jan 2011
Location: Noord-Scharwoude, NL
Profession: E/
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Do check the information (account, password and character name) again. If it really is correct, the best course of action is to report it to support and wait a day. There has been a server maintenance just now and it has some unexpected side effects, including similar events, that are still being reported. If possible, you might want to try logging in on a different (safe) computer or reinstalling GW, this helped some people. It may be unrelated too.
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Jun 09, 2011, 12:50 PM // 12:50
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#3 |
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Academy Page
Join Date: May 2010
Guild: Ancient Valahia
Profession: W/
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Send a ticket to NCSoft..but probably is because of the maintenance
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Jun 09, 2011, 12:51 PM // 12:51
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#4 |
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Desert Nomad
Join Date: Apr 2007
Location: england (currently located on the south coast)
Profession: R/
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ok thanks for the replies.
I have the box ticked to save account details and char name so it's only the password that needs inputting, and as it's the same password I use for a couple of things I won't happen to forget it / spell it wrong...... will wait and see I s'pose |
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Jun 09, 2011, 01:50 PM // 13:50
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#5 | |
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not so much fell as.....
Join Date: Jan 2009
Location: UK
Guild: bone
Profession: R/
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Quote:
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Jun 09, 2011, 03:36 PM // 15:36
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#6 |
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Desert Nomad
Join Date: Apr 2007
Location: england (currently located on the south coast)
Profession: R/
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no need
 only an e-mail spam account, but as I check it regularly I won't exactly forget my password any time soon. still no log in though lol |
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