I had that problem as well. What I noticed is, I was downloading game content in the background. I had just recently uninstalled and reinstalled. When you log onto the character you're having the problem on, mouse-over the little colored circle at the bottom right of your screen (will either be green, orange or red). It should show you whether you are downloading content or not. If so, it'll go away after the files you need are on your computer.
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