Nov 29, 2007, 05:14 PM // 17:14
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#81
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Frost Gate Guardian
Join Date: Jun 2006
Location: My House
Guild: N/A
Profession: Mo/Me
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yes, it's infuriating isn't it, i had to do the same when we last had problems, then i got annoyed and threatened to cancel my subscription unless i spoke to sumone who wasnt just reading off a screen, that worked, hehe
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Nov 29, 2007, 05:14 PM // 17:14
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#82
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Ascalonian Squire
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seeing as we cant get online i thought id bring the game to us kamadan style, WTB WTS WTB WTS WTB WTS WTB WTT WTB WTS WTB WTS WTB WTS WTS WTS WTS WTS WTB SPAM SPAM SPAM SPAM SPAM SPAM.... and so on, im sure you's get the idea.
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Nov 29, 2007, 05:18 PM // 17:18
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#83
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Academy Page
Join Date: Nov 2007
Guild: [Rage]
Profession: Mo/D
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You just know someone's going to come up with a guild name along the lines of...
No net for you today [VM]
><
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Nov 29, 2007, 05:19 PM // 17:19
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#84
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Academy Page
Join Date: May 2005
Location: Yorkshire UK
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and for the free loaders the door to the plains of jarin that way --------------------->
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Nov 29, 2007, 05:20 PM // 17:20
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#85
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Frost Gate Guardian
Join Date: Jun 2006
Location: My House
Guild: N/A
Profession: Mo/Me
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haha, nice one yayo, *runs to friends house and makes that guild*
nah just kiddin, lol
is a funny idea tho
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Nov 29, 2007, 05:20 PM // 17:20
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#86
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Lion's Arch Merchant
Join Date: Apr 2007
Guild: Ancient Shaolin Guardians
Profession: E/D
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i Just phoned virgin media, to see when this problem will be fixed etc, and they say its nothing wrong with our end =\
Then he blabbered on about trying to connect through my modem instead of my router =\ stupid people.
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Nov 29, 2007, 05:22 PM // 17:22
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#87
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Ascalonian Squire
Join Date: Feb 2006
Location: London, UK
Profession: E/Me
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You have to say that you're going to cancel your subscription unless you talk to someone higher up. It never fails .
Otherwise, they'll tell you to reset your modem, then that it's nothing to do with them...
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Nov 29, 2007, 05:22 PM // 17:22
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#88
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Academy Page
Join Date: Nov 2007
Guild: [Rage]
Profession: Mo/D
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lol yeah, it will probably take you threatening legal action for them to admit they've done something wrong.
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Nov 29, 2007, 05:23 PM // 17:23
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#89
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Frost Gate Guardian
Join Date: Jan 2006
Guild: Castration Signet [Ouch]
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Telewest was so much better than Virgin fricken media. First they take away the Sky channels because they can't be asked to pay Sky, and then they charge super high for customer service calls. I sincerely reckon they make their services suck on purpose, so some dumb idiot calls in and they get money from the call.
I've got 20MB too, but I hardly get that because they cap the top 5% of users or something, and I'm in the top 1% . Seems silly to cap your best customers... almost like chasing them to another provider.
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Nov 29, 2007, 05:24 PM // 17:24
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#90
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Krytan Explorer
Join Date: May 2006
Guild: Final Uprising [fupr]
Profession: Mo/
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Same for me, err058.
I have virgin media, and in dorset as well :S
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Nov 29, 2007, 05:25 PM // 17:25
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#91
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Forge Runner
Join Date: Nov 2005
Location: Stoke, England
Guild: The Godless [GOD]
Profession: W/
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Plusnet here and all is fine, just checked and can login as per normal. Then again, you know what they say about Virgin's routing don't you?
It never goes all the way!
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Nov 29, 2007, 05:25 PM // 17:25
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#92
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Academy Page
Join Date: Nov 2007
Guild: [Rage]
Profession: Mo/D
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One thing I did like about VM was there's no cap on downloading. And I dl a LOT of um....completely legal stuff that I completely pay for. But they leave me with no choice but to switch :/
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Nov 29, 2007, 05:26 PM // 17:26
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#93
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Academy Page
Join Date: Dec 2006
Location: England
Profession: W/
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Telewest FTW
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Nov 29, 2007, 05:26 PM // 17:26
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#94
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Academy Page
Join Date: Mar 2006
Guild: Cognitive Dissidents
Profession: R/Mo
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Quote:
Originally Posted by Oukanna
i Just phoned virgin media, to see when this problem will be fixed etc, and they say its nothing wrong with our end =\
Then he blabbered on about trying to connect through my modem instead of my router =\ stupid people.
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Oh yes, been down that road with them many times before - and you know what, it's never the blasted router!
I've heard that VM are looking to sell out as they aren't getting the profits they thought they would....... I wonder why!?
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Nov 29, 2007, 05:26 PM // 17:26
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#95
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Academy Page
Join Date: May 2005
Location: Yorkshire UK
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This is virgin on the ridiculous
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Nov 29, 2007, 05:28 PM // 17:28
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#96
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Lion's Arch Merchant
Join Date: May 2005
Profession: P/W
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I miss blueyonder..remember getting brilliant ping back then.
EDIT: 'The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. '...ever get the feeling there'll be a 'no it's your end!' argument?
Last edited by Hyaon; Nov 29, 2007 at 05:31 PM // 17:31..
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Nov 29, 2007, 05:29 PM // 17:29
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#97
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Academy Page
Join Date: Mar 2006
Guild: Cognitive Dissidents
Profession: R/Mo
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yeah and phoning their help line for web support was free, plus you never had this there's nothing wrong our end it's your pc blah blah blah blah blah
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Nov 29, 2007, 05:30 PM // 17:30
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#98
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Frost Gate Guardian
Join Date: Jan 2006
Guild: Castration Signet [Ouch]
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Quote:
Originally Posted by Auntie Social
This is virgin on the ridiculous
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I had to read your post about 5 times, but you just won the thread.
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Nov 29, 2007, 05:31 PM // 17:31
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#99
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Frost Gate Guardian
Join Date: Jan 2007
Guild: The Dragons Denizens
Profession: Me/
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blueyonder ftw
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Nov 29, 2007, 05:33 PM // 17:33
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#100
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Ascalonian Squire
Join Date: May 2007
Guild: Ancient Shaolin Guardians
Profession: N/R
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Quote:
Originally Posted by Ragnorak
First they take away the Sky channels because they can't be asked to pay Sky
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Actually the reason that VM customers dont have Sky One, Sky Two and the others is because Sky was trying to charge 3 times more than what NTL was paying for them before the Virgin take over. They didnt want to rip off the customers when Sky decided to be a bunch of greedy a**holes and jack up the price.
As for the customer service, in my opinion the VM customer service is a HELL of a lot better than the old NTL service. NTL strung me along for months with my internet problems blaming my pc and such and it took NTL 11 months to admit there was a problem and fix it. When VM came in i phoned them for an internet problem a couple of months ago, and they sorted it out there and then.
The main thing that people need to do now is be patient. No point in slagging off anything as they have admitted there is a problem and are working on fixing it. So instead of sitting online bitching about VM maybe its time to go and do something that isnt GW related :P
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