May 02, 2009, 05:51 PM // 17:51
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#2
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Jungle Guide
Join Date: Feb 2008
Location: The Shiverpeaks
Guild: [KISS]
Profession: W/
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Might wanna be clearer... You tried a username (aka email) using the ncsoft domain? You have to put in your email that you used to register the account with.
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May 02, 2009, 05:53 PM // 17:53
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#3
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Desert Nomad
Join Date: Jul 2008
Profession: A/W
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It most likely means your antivirus/router. This happened to me while I was using Nod32 Antivirus 3.0.
Can you first tell me the name of the Antivirus you use?
Edit: I made a tutorial on how to configure NOD32 Antivirus to play Guild Wars.
Online Version: http://hdcpremium.webs.com/guildwarstutorials.htm
PDF Version: http://hdcpremium.webs.com/PDF/GWTutorial01.pdf
Last edited by Braxton619; May 02, 2009 at 08:46 PM // 20:46..
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May 02, 2009, 06:37 PM // 18:37
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#4
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Krytan Explorer
Join Date: Feb 2006
Guild: Mystic Spiral [MYST]
Profession: R/
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There's been a bit of trouble i suppose. Some guildies of mine complained about not being able to load missions.
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May 02, 2009, 07:34 PM // 19:34
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#5
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Academy Page
Join Date: Jul 2006
Location: NW Arkansas
Guild: Players And Their Handbooks
Profession: E/Mo
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If you are using a PlayNC account to log in make sure you are typing [email protected] not [email protected] to log in. If you aren't using a PlayNC account it is just the e-mail address you signed up with for the log in.
I would try disabling antivirus while you play and make sure your firewall is set to "unblock" Guild Wars. If using Windows you can find the firewall in the control panel. If neither of those are the case then it may be your router. Your best bet with a router is to ask for help on the forums for whatever company makes it.
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May 02, 2009, 11:13 PM // 23:13
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#6
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Pre-Searing Cadet
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I don't know what's happening. I still can't login. What does it mean when it can't connect to the login servers. Are there too many players logged in to the game.
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May 02, 2009, 11:48 PM // 23:48
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#7
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Desert Nomad
Join Date: Jul 2008
Profession: A/W
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No, I can still login just fine.
Answer my question, what Antivirus are you using?
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May 03, 2009, 01:53 AM // 01:53
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#8
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Pre-Searing Cadet
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I'm using AcFee.
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May 03, 2009, 04:17 AM // 04:17
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#9
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Desert Nomad
Join Date: Jul 2008
Profession: A/W
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Possible problems:
1. Mcafee is blocking Gw.exe.
2. Firewall is blocking ports.
Disable the AV and Firewall you are using and connect to GW. If it let you log in, good. Now enable your Firewall. Now is it letting you login? If yes, its your AV. If no, its your firewall.
Also another thing if a AV/FW is blocking Gw.exe, the announcements will not show up as there in the same stream as the Login panel.
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May 03, 2009, 08:47 PM // 20:47
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#10
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Pre-Searing Cadet
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What's the AV? Does it stand for Anti-Virus?
Last edited by mdduncan; May 03, 2009 at 08:50 PM // 20:50..
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May 04, 2009, 04:14 AM // 04:14
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#11
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Desert Nomad
Join Date: Jul 2008
Profession: A/W
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Yes, AV stands for Antivirus.
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May 05, 2009, 12:52 AM // 00:52
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#12
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Pre-Searing Cadet
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My mom doesn't feel comfortable about disabling the Anti-Virus and the Firewall. You see, the computer I'm using now had a problem in December '08 and none of could use it. So mom hired a computer guy to fix it, but it was expensive.
But will disabling the security really work and if so, is there a way to play game with the Anti-Virus and Firewall intact?
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