Jun 15, 2011, 01:07 PM // 13:07
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#2
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Ascalonian Squire
Join Date: Dec 2006
Guild: blabla
Profession: N/Mo
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I have the same problem (error 227, and i can't login, but the game don't crash)... I asked for assistance on NCsoft site.
Last edited by ilmassacratore; Jun 15, 2011 at 01:11 PM // 13:11..
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Jun 15, 2011, 01:28 PM // 13:28
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#3
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Desert Nomad
Join Date: Apr 2007
Location: england (currently located on the south coast)
Profession: R/
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same happened to me last week around the time of the update......
took about a week to get it back, and have in that time somehow lost my obby armor, ectos, cash and rares......
take a serious look at whether you have all your items when you get your account back
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Jun 15, 2011, 05:40 PM // 17:40
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#4
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Ascalonian Squire
Join Date: Dec 2006
Guild: blabla
Profession: N/Mo
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I have lost all my item, but they say i can't receive back, i lost my armor obsidian and all item....
Now i can only wait GW2, what is the sense to continue to play?
Arenanet should be include a system to protect their users i think.
I never say to other guy or on the internet my information.
The best thing is that they have hacked a person who was in the hospital, and did not play more than 3-4 months.
My father and my mother did not play Guild Wars. Also do not use my pc.
Last edited by ilmassacratore; Jun 15, 2011 at 05:51 PM // 17:51..
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Jun 16, 2011, 11:26 AM // 11:26
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#6
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Desert Nomad
Join Date: Apr 2007
Location: england (currently located on the south coast)
Profession: R/
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it's a really good thing I'm a very casual player now rather than a hardcore player like a few years back, I'd've cried back then.
Now it's just a nuisance, and I'll have to start from scratch - would've been properly pissed if they'd deleted my Ranger with all his titles etc.
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Jun 17, 2011, 12:43 AM // 00:43
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#8
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Ascalonian Squire
Join Date: Dec 2006
Guild: blabla
Profession: N/Mo
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Quote:
same happened to me last week around the time of the update......
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And if this is for the update, like you say?
I was in the hospital, i don't know what update you say, but it's impossible, i never say to other guy my information.
I have stopped to play the game because i have completed all part of the game first than go to the hospital.
But in the inventory of my warrior i have found some iron... and my obsidian was destroyed.
The situation actually is not solved for my 2 account....
I hope who have taked my account will die, it's a bastard, it's the only solution for save the normal people from the animal.
I can say: take the item and money, but don't destroy all my armor...
Now i will see forever my armor in the hall of monument ....
And i'm still waiting for take back my 2 full account, because i can access partial on the first.
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Last edited by ilmassacratore; Jun 17, 2011 at 01:01 AM // 01:01..
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Jun 17, 2011, 03:11 AM // 03:11
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#9
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Ascalonian Squire
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Quote:
Originally Posted by ilmassacratore
And if this is for the update, like you say?
I was in the hospital, i don't know what update you say, but it's impossible, i never say to other guy my information.
I have stopped to play the game because i have completed all part of the game first than go to the hospital.
But in the inventory of my warrior i have found some iron... and my obsidian was destroyed.
The situation actually is not solved for my 2 account....
I hope who have taked my account will die, it's a bastard, it's the only solution for save the normal people from the animal.
I can say: take the item and money, but don't destroy all my armor...
Now i will see forever my armor in the hall of monument ....
And i'm still waiting for take back my 2 full account, because i can access partial on the first.
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That's terribly wrong!! Oh yes they will get their butt kicked for sure! I'll join with you! I don't blame you for what happen! Too many ignorant brats out there will ruin someones fun.
Right now I'm waiting for a email from NCsoft to reply back.. so far none.
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Jun 17, 2011, 10:26 PM // 22:26
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#10
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Ascalonian Squire
Join Date: Dec 2006
Guild: blabla
Profession: N/Mo
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I think there is a problem on ncsoft security, in this day some hacker are attacking different site. And if Ncsoft don't know this? If there are some hacker selling the item of Ncsoft customers?
If they have attacked: bioware, Bethesda, eve online, and CIA, this is possible.
I think this time there is a big problem, and we are victim of some security problem.
I don't know if in the contract is write this: if your account will be hacked, and your personal aggressive information will be stolen, you need to wait 5 month without help.
There is more to understand if they had access to the account first, and waited some good time (absence) in order to steal everything.
They attack people less active, at least I understand.
And if there was someone inside the company, which makes this operation?
Instill you find yourself always with the changed data(passw,questions, etc..).
Of course, the assumptions are many, but I hope they solves everything.
Today my 2 ncsoft account (and in the game i can play only 1 game of this 2, becouse they maked a partial reset of passw.) are in the hands of hackers.
Last edited by ilmassacratore; Jun 17, 2011 at 10:45 PM // 22:45..
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Jun 18, 2011, 12:26 AM // 00:26
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#11
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Ascalonian Squire
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This is JUST great! >.< Is there another way I can make another account with the same key access?
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Jun 18, 2011, 03:09 PM // 15:09
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#12
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Desert Nomad
Join Date: Apr 2007
Location: england (currently located on the south coast)
Profession: R/
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nop
problem is, my second account, which I used when you could harvest z-keys, I have no characters on that account now - and because you need a char name to log in, I can no longer access that account / ask NC Soft for a password change as they ask for a character name
properly screwed up though, just relieved my ranger survived even if his obby armor is gone
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Jun 19, 2011, 01:19 AM // 01:19
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#13
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Ascalonian Squire
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Good news is i got my account back so I am ready to roll now. Yes your right about making the other account. oh god I don't blame you..
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Jun 19, 2011, 03:30 AM // 03:30
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#14
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Ascalonian Squire
Join Date: Dec 2006
Guild: blabla
Profession: N/Mo
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Quote:
Good news is i got my account back so I am ready to roll now. Yes your right about making the other account. oh god I don't blame you..
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Nice for you, but I'm still waiting ( for my account :/ )...
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Jun 20, 2011, 05:31 AM // 05:31
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#15
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Ascalonian Squire
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*crosses her fingers for ilmassacratore*
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Jun 21, 2011, 06:47 PM // 18:47
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#16
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Ascalonian Squire
Join Date: Dec 2006
Guild: blabla
Profession: N/Mo
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Today they solved the problem.
Now i have 0 item, but i have my account back.
They have destroyed my obsidian (hacker) for make 1 ecto :/, i think who made this is a bastard ....
But ok, so I was interested to get back my stuff.
Last edited by ilmassacratore; Jun 21, 2011 at 06:56 PM // 18:56..
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Jun 21, 2011, 07:38 PM // 19:38
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#17
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are we there yet?
Join Date: Dec 2005
Location: in a land far far away
Guild: guild? I am supposed to have a guild?
Profession: Rt/
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Quote:
Originally Posted by payne
nop
problem is, my second account, which I used when you could harvest z-keys, I have no characters on that account now - and because you need a char name to log in, I can no longer access that account / ask NC Soft for a password change as they ask for a character name
properly screwed up though, just relieved my ranger survived even if his obby armor is gone
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have you tried an old character name from that account?
or have you tried giving the old character name to support?
(just throwing out ideas)
__________________
where is the 'all you can eat' cookie bar?
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Jun 22, 2011, 05:43 AM // 05:43
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#18
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Ascalonian Squire
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cosyfiep - good question..
ilmassacratore - the good news is your back.. :-)
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