Installation troubles... - Guild Wars Forums

Skrillz · Jun 16, 2005, 08:07 PM // 20:07

Hello everyone, I'm new to the GW Community (just bought the game yesterday.)

I completely wiped my computer of everything before installing Guild Wars, hoping to make more room for the game. I have since reinstalled AOL, my anti-virus program, and a few other things. Just about all my drivers are reinstalled.

On to my problem...

Whenever I try and connect, my game says 'Unable to initialize 3D output. Please verify that you have installed DirectX 8 and an updated video driver.'

Well, I went to the GW website and tried to install the DirectX listed on the site they gave, but I'm not sure if anything happened. Also, if it did, then what's the problem? Could it be my graphics card? I play on a laptop which has a ATI Radeon Mobility 7500C...I'm not sure if this is good enough, but I thought that the laptop video cards were supposed to be a little better than their counterparts.

I would like to check to see if I have DirectX installed to see if I should try again, so if anyone could tell me how I'd appreciate it. I really appreciate any help that any of you can offer, thanks!

Valin · Jun 16, 2005, 08:11 PM // 20:11

Window Key + R
type "dxdiag"
press enter

that will tell you what version of direct x you're running.

*edit* Use Windows Update to get the latest version if you don't have it. Should be 9.0c

Skrillz · Jun 16, 2005, 08:21 PM // 20:21

Hmm...well, it's 9.0c. Will my video card work? I'm not quite sure what the problem is x__x

jmeadowz · Jun 16, 2005, 08:29 PM // 20:29

Quote:

Originally Posted by Skrillz

Hmm...well, it's 9.0c. Will my video card work? I'm not quite sure what the problem is x__x

I have no problems with that video card. A little slow on the initial load of areas, but fine after that.

Skrillz · Jun 16, 2005, 10:14 PM // 22:14

I appreciate your response, and I got it up fine.

Now I gotta wait to get DSL...'cause 56k is terrible with this x_x

Thanks for the help everyone!

Jun 16, 2005, 08:07 PM // 20:07	#1
Skrillz Pre-Searing Cadet Join Date: Jun 2005	Installation troubles... Hello everyone, I'm new to the GW Community (just bought the game yesterday.) I completely wiped my computer of everything before installing Guild Wars, hoping to make more room for the game. I have since reinstalled AOL, my anti-virus program, and a few other things. Just about all my drivers are reinstalled. On to my problem... Whenever I try and connect, my game says 'Unable to initialize 3D output. Please verify that you have installed DirectX 8 and an updated video driver.' Well, I went to the GW website and tried to install the DirectX listed on the site they gave, but I'm not sure if anything happened. Also, if it did, then what's the problem? Could it be my graphics card? I play on a laptop which has a ATI Radeon Mobility 7500C...I'm not sure if this is good enough, but I thought that the laptop video cards were supposed to be a little better than their counterparts. I would like to check to see if I have DirectX installed to see if I should try again, so if anyone could tell me how I'd appreciate it. I really appreciate any help that any of you can offer, thanks!

Jun 16, 2005, 08:11 PM // 20:11	#2
Valin Academy Page Join Date: May 2005 Guild: Order of the Stick Profession: N/Mo	Window Key + R type "dxdiag" press enter that will tell you what version of direct x you're running. edit Use Windows Update to get the latest version if you don't have it. Should be 9.0c

Jun 16, 2005, 08:21 PM // 20:21	#3
Skrillz Pre-Searing Cadet Join Date: Jun 2005	Hmm...well, it's 9.0c. Will my video card work? I'm not quite sure what the problem is x__x

Jun 16, 2005, 10:14 PM // 22:14	#5
Skrillz Pre-Searing Cadet Join Date: Jun 2005	I appreciate your response, and I got it up fine. Now I gotta wait to get DSL...'cause 56k is terrible with this x_x Thanks for the help everyone!