Reporting? - Guild Wars Forums

Nilator · Jan 15, 2006, 09:29 PM // 21:29

OK, I got scammed a few mins ago. A run to copperhammer mines from granite citadal. It was 3k for the run. Yes, a large ammount hence I could fight there. We got the GF and zoned back. They wanted 2k there. I payed, and 3 others did. 2 didn't, they(the dual runners) quit. Me and 2 others stayed when we rezoned. So Rowin and I, Rowin was a warrior that stayed. We ran it after a few tries. So none the less we made it after the dual runners made 8k(2k times 4 people). They scammed and I need to know how to report them. I have screens of them. 1 of them advertising "Dual runners to copperhammer mines, 3k each." A screen of me paying, and one more screen of them leaving. So what do I do once I get to www.guildwars.com to report them?
Thank you.

Loviatar · Jan 15, 2006, 09:34 PM // 21:34

time/place in game.

screenshots of transaction.

report as closely every detail to help them find it in their logs.

Nilator · Jan 15, 2006, 09:49 PM // 21:49

Who do I email though?

Loviatar · Jan 15, 2006, 10:11 PM // 22:11

Quote:

Originally Posted by Nilator

Who do I email though?

fill out a support ticket information is here

http://support.guildwars.com/cgi-bin...i=&p_topview=1

TheSonofDarwin · Jan 15, 2006, 10:12 PM // 22:12

Quote:

Originally Posted by Nilator

Who do I email though?

http://support.guildwars.com -> Ask a question -> Category: Rules and Policies -> Department: Violation Report (fill out the rest then)

Some of the information you should include (though this was for someone doing inappropriate stuff, the location and stuff still apply):

Quote:

- The name of the character being reported
- The name of the character you were playing at the time of the encounter
- The time of the incident (with time zone)
- The name of the map zone where the incident took place (or even the location within the zone)
- A description of the offending action, dialogue, or name
- A screenshot of the incident (please ensure any screenshots are in JPEG/.jpg or GIF/.gif format and under 2 megabytes in size before you attach them to your message)
- Any other details that you feel are relevant

We will use the information that you provide to investigate whether a violation of the rules has occurred. If we do find any rules have been broken, we will take action.

Jan 15, 2006, 09:29 PM // 21:29	#1
Nilator Jungle Guide Join Date: Dec 2005 Profession: Mo/	Reporting? OK, I got scammed a few mins ago. A run to copperhammer mines from granite citadal. It was 3k for the run. Yes, a large ammount hence I could fight there. We got the GF and zoned back. They wanted 2k there. I payed, and 3 others did. 2 didn't, they(the dual runners) quit. Me and 2 others stayed when we rezoned. So Rowin and I, Rowin was a warrior that stayed. We ran it after a few tries. So none the less we made it after the dual runners made 8k(2k times 4 people). They scammed and I need to know how to report them. I have screens of them. 1 of them advertising "Dual runners to copperhammer mines, 3k each." A screen of me paying, and one more screen of them leaving. So what do I do once I get to www.guildwars.com to report them? Thank you.

Jan 15, 2006, 09:34 PM // 21:34	#2
Loviatar Underworld Spelunker Join Date: Feb 2005	time/place in game. screenshots of transaction. report as closely every detail to help them find it in their logs.

Jan 15, 2006, 09:49 PM // 21:49	#3
Nilator Jungle Guide Join Date: Dec 2005 Profession: Mo/	Who do I email though?