how to merge prophecies and factions? - Guild Wars Forums

jorgelon · Apr 29, 2006, 01:55 AM // 01:55

i have buy a factions key but i now i have 2 logins in the same account in plaync.com. (i dont have added second key)

can i merge both keys?

Former Ruling · Apr 29, 2006, 04:04 AM // 04:04

Start up guild wars.

click the first option under the password screen. It says "Add keys, or create new account" or something like that.

Type in your email/password in the appropiate boxes. Hit Next.

Type in the key.

You get to a confirm screen, confirm that you want to add the key to your account, and you are set.

jorgelon · Apr 29, 2006, 08:49 AM // 08:49

i have registered gwfactions and assigned to another different login in plaync.com

if i try this i got an error messages because this key is in use

TB_ · Apr 29, 2006, 09:03 AM // 09:03

Thats because youve made 2 seperate accounts, once made they can not be joined. Arenanet warned of this many times. Sorry but you're stuck with 2 accounts now.

I would have thought the "Add key to exisiting account" on the login would be enough for most.

Viruzzz · Apr 29, 2006, 11:23 AM // 11:23

yes. you are stick with 2 accounts.

i still don't know how people do this by accident, its obvious how to do it right, and Anet have warned a billion times that it will not be reversable (e.g. no merging)

darkMishkin · Apr 29, 2006, 01:26 PM // 13:26

Quote:

Originally Posted by Viruzzz

yes. you are stick with 2 accounts.

i still don't know how people do this by accident, its obvious how to do it right, and Anet have warned a billion times that it will not be reversable (e.g. no merging)

The problem isn't that the game or Arenet haven't made it clear: The problem is with the PlayNC site. Once you have purchased your key, it gives you an option to convert it directly into a login name and password, while mentioning nothing about accounts and account merging. The PlayNC site needs to be updated.

Have fun despite,

mish

captainccc · Apr 29, 2006, 02:45 PM // 14:45

Quote:

Originally Posted by Former Ruling

Start up guild wars.

click the first option under the password screen. It says "Add keys, or create new account" or something like that.

Type in your email/password in the appropiate boxes. Hit Next.

Type in the key.

You get to a confirm screen, confirm that you want to add the key to your account, and you are set.

Yep hes right, you have to ADD the account not try and make a new one or else...DUH it will be in use, say add account to existing and you should be set

But ya your stuck with 2 accounts...SORRY =(

Its ok i guess now u have 4 instead of 2.... .....heh.....

~Captain CCC

saotomeranma · Apr 29, 2006, 04:25 PM // 16:25

As darkMishkin clearly stated, this problem is related to the poor design of the PlayNC website. You have to first create a PlayNC master account to be able to purchase the serial code. This, of course, is different than your GW account. Next, after entering billing info, you get this prompt:

Obviously you can argue that someone should know not to make a second separate account (even though some people don't know you can't merge). The fact is that they might not know that is what they are doing.

The prompt gives you the key and immediately tells you to use it to make an account. It doesn't mention any warnings about merging accounts with an existing GW account. It can be a bit confusing because you have already made one account before which is different from the GW account (the PlayNC account). They might think that this is only an account within PlayNC to make the key valid. Or, perhaps, that they are being told to make this account and merge it with the original. The prompt should tell you to add this key to your existing account via the GW client OR create a new separate account.

Compare this with the other method of obtaining a key. If they had purchased a key from a retail box and tried to add the key from the GW logon screen, the process is quite intuitive. There is a clear separation between adding the factions key to the existing account and the creation of a new, separate account. see:

The problem lies in the PlayNC website telling you to make an account with your key without any warning of the problems this might cause. If you want to say that someone with this problem should have known better, fine. Is this helpful? No.

The PlayNC site needs to be made more clear to facilitate ease of use and to prevent this from happening to others.

Cheers,

Ranma

eternal pho · Apr 29, 2006, 07:04 PM // 19:04

wow its that simple to merge? i hope i dont click on wrong box wen i buy factions ^,^

jorgelon · Apr 30, 2006, 06:28 AM // 06:28

"To resolve this issue we would like to make the following ONE-TIME offer of reissuing you a Guild Wars Factions Access Key for your other existing Guild Wars Prophecies [email protected] account.

If you accept this offer then the current account [email protected] that utilizes that access key will have the key permanently disabled. This does not delete the account, but does remove any bonuses, such as the ability to log into the live servers, that the key previously provided to that specific account. If you wished to utilize that account again in the future, you would need to apply the appropriate keys to it to do so and of course, you will need to purchase a retail copy of the game for each account that you wish to remain active.

If you have any existing characters on the account that is having the key disabled for reissue you will lose access to these characters. If you have existing character names you wish to reuse, you may want to first login and delete those characters to free up the character names for re-use, as we cannot delete the characters for you. Keep in mind, that once free to be used on another account, we cannot guarantee that they will remain free to be reused by you, because another player could use them first."

darkMishkin · Apr 30, 2006, 03:43 PM // 15:43

That's nice of them. Will they be rethinking there site design too?

Brknkybrd · May 02, 2006, 03:30 PM // 15:30

Another warning -- plaync will only let you buy 3 online game codes with one credit card. So if you have two GW Prophecies accounts, you have to choose which one you want to "upgrade" to factions. You can't upgrade them both. Yet.

Lee Vader · Jun 01, 2006, 08:10 AM // 08:10

I feel so rewarded. Since i bought both factions and prophecies i get six characters, but if i just buy factions i can do all the prophecies stuff anyway. So why do we lose 2 character slots AND a storage to merge the account wtf. I want to UN MERGE!

Russ Willis · Jun 01, 2006, 12:56 PM // 12:56

Quote:

Originally Posted by Lee Vader

I feel so rewarded. Since i bought both factions and prophecies i get six characters, but if i just buy factions i can do all the prophecies stuff anyway. So why do we lose 2 character slots AND a storage to merge the account wtf. I want to UN MERGE!

If you buy factions and open it on a separate account you cannot do the prophecies campaign

Loviatar · Jun 01, 2006, 03:39 PM // 15:39

Quote:

Originally Posted by Lee Vader

I feel so rewarded. Since i bought both factions and prophecies i get six characters, but if i just buy factions i can do all the prophecies stuff anyway. So why do we lose 2 character slots AND a storage to merge the account wtf. I want to UN MERGE!

this has been covered so many times it is very hard not to make comments about idiots but i will.

you have zero access to chapter one from Cantha

you dont have access to chapter one at all.

CLEAR NOW?

the skills that are not core skills? gone

all the areas of chapter one? not available.

i really like gong back to Tyria and visiting the skill trainer and getting my favorites not available in Canths.

worth 2 slots? oh my yes it is

as for unmerging it was stated this was permanent when you did it so ..........

Apr 29, 2006, 01:55 AM // 01:55	#1
jorgelon Pre-Searing Cadet Join Date: Apr 2006 Profession: N/Me	how to merge prophecies and factions? i have buy a factions key but i now i have 2 logins in the same account in plaync.com. (i dont have added second key) can i merge both keys?

Apr 29, 2006, 08:49 AM // 08:49	#3
jorgelon Pre-Searing Cadet Join Date: Apr 2006 Profession: N/Me	solution not valid i have registered gwfactions and assigned to another different login in plaync.com if i try this i got an error messages because this key is in use

Apr 29, 2006, 04:25 PM // 16:25	#8
saotomeranma Pre-Searing Cadet Join Date: Jun 2005 Location: Japan Guild: Aqua Team Thirst Force Profession: R/Me	PlayNC site doesn't have clear warning As darkMishkin clearly stated, this problem is related to the poor design of the PlayNC website. You have to first create a PlayNC master account to be able to purchase the serial code. This, of course, is different than your GW account. Next, after entering billing info, you get this prompt: Obviously you can argue that someone should know not to make a second separate account (even though some people don't know you can't merge). The fact is that they might not know that is what they are doing. The prompt gives you the key and immediately tells you to use it to make an account. It doesn't mention any warnings about merging accounts with an existing GW account. It can be a bit confusing because you have already made one account before which is different from the GW account (the PlayNC account). They might think that this is only an account within PlayNC to make the key valid. Or, perhaps, that they are being told to make this account and merge it with the original. The prompt should tell you to add this key to your existing account via the GW client OR create a new separate account. Compare this with the other method of obtaining a key. If they had purchased a key from a retail box and tried to add the key from the GW logon screen, the process is quite intuitive. There is a clear separation between adding the factions key to the existing account and the creation of a new, separate account. see: The problem lies in the PlayNC website telling you to make an account with your key without any warning of the problems this might cause. If you want to say that someone with this problem should have known better, fine. Is this helpful? No. The PlayNC site needs to be made more clear to facilitate ease of use and to prevent this from happening to others. Cheers, Ranma Last edited by saotomeranma; Apr 29, 2006 at 04:38 PM // 16:38..

Apr 30, 2006, 06:28 AM // 06:28	#10
jorgelon Pre-Searing Cadet Join Date: Apr 2006 Profession: N/Me	reply from plaync "To resolve this issue we would like to make the following ONE-TIME offer of reissuing you a Guild Wars Factions Access Key for your other existing Guild Wars Prophecies [email protected] account. If you accept this offer then the current account [email protected] that utilizes that access key will have the key permanently disabled. This does not delete the account, but does remove any bonuses, such as the ability to log into the live servers, that the key previously provided to that specific account. If you wished to utilize that account again in the future, you would need to apply the appropriate keys to it to do so and of course, you will need to purchase a retail copy of the game for each account that you wish to remain active. If you have any existing characters on the account that is having the key disabled for reissue you will lose access to these characters. If you have existing character names you wish to reuse, you may want to first login and delete those characters to free up the character names for re-use, as we cannot delete the characters for you. Keep in mind, that once free to be used on another account, we cannot guarantee that they will remain free to be reused by you, because another player could use them first."

Apr 29, 2006, 04:04 AM // 04:04	#2
Former Ruling Grotto Attendant Join Date: Oct 2005 Location: Cedartown, Georgia Profession: R/	Start up guild wars. click the first option under the password screen. It says "Add keys, or create new account" or something like that. Type in your email/password in the appropiate boxes. Hit Next. Type in the key. You get to a confirm screen, confirm that you want to add the key to your account, and you are set.

Apr 29, 2006, 09:03 AM // 09:03	#4
TB_ Lion's Arch Merchant Join Date: Jun 2005	Thats because youve made 2 seperate accounts, once made they can not be joined. Arenanet warned of this many times. Sorry but you're stuck with 2 accounts now. I would have thought the "Add key to exisiting account" on the login would be enough for most.

Apr 29, 2006, 11:23 AM // 11:23	#5
Viruzzz Krytan Explorer Join Date: May 2005	yes. you are stick with 2 accounts. i still don't know how people do this by accident, its obvious how to do it right, and Anet have warned a billion times that it will not be reversable (e.g. no merging)

Apr 29, 2006, 07:04 PM // 19:04	#9
eternal pho Banned Join Date: Nov 2005 Guild: The Licious Fame Farmers {TLG} Profession: W/E	wow its that simple to merge? i hope i dont click on wrong box wen i buy factions ^,^

Apr 30, 2006, 03:43 PM // 15:43	#11
darkMishkin Wilds Pathfinder Join Date: Jul 2005 Location: UK Guild: Servants of Fortuna [SoF] Profession: Mo/	That's nice of them. Will they be rethinking there site design too?

May 02, 2006, 03:30 PM // 15:30	#12
Brknkybrd Academy Page Join Date: Nov 2005 Guild: Deviled Angels [DA]	Another warning -- plaync will only let you buy 3 online game codes with one credit card. So if you have two GW Prophecies accounts, you have to choose which one you want to "upgrade" to factions. You can't upgrade them both. Yet.

Jun 01, 2006, 08:10 AM // 08:10	#13
Lee Vader Pre-Searing Cadet Join Date: Jun 2006 Guild: Yoda Profession: W/Mo	I feel so rewarded. Since i bought both factions and prophecies i get six characters, but if i just buy factions i can do all the prophecies stuff anyway. So why do we lose 2 character slots AND a storage to merge the account wtf. I want to UN MERGE!