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Old Sep 22, 2006, 02:54 AM // 02:54   #41
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I have probably reported about 3 people till now; not because they attacked me personally, but rather said racist or hatemongering remarks (these are terms taken directly from the Code of Conduct). I screenshot, detail the event and that is the end of it. I am not gonna teach these ppl how to behave or make them see things in a different way - but i am going to make it so these people have less of an audience.

I reported a player recently. A day later,on a hunch, decided to move them from my ignore list to my friends list; and viola! they were online. This made me scratch my head in wonder. Did NCSoft not deem the offense "racist and/or hatemongering"? You be the judge:

"All __________ people should be killed."
"<expletive> all ________ people"

I am not going to report twice, and it doesnt matter what kind of people he was talking about - that the player wasnt banned for such clear breaches of the Codes of Conduct actually worries me.
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Old Sep 22, 2006, 03:06 AM // 03:06   #42
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Quote:
Originally Posted by Tuor Son Of Huor

I reported a player recently. A day later,on a hunch, decided to move them from my ignore list to my friends list; and viola! they were online. This made me scratch my head in wonder. Did NCSoft not deem the offense "racist and/or hatemongering"? You be the judge:

".
this was directly addressed some time back by the head of community relations.

simply put they have x number of people available to investigate claims of abuse.

this includes pulling the actual log of what was said.

yes they log everything you say.

some cases need much more digging than others and take more time.

she said they are taken care of first in first checked .

sometimes when it gets very busy it might be 2 weeks before they get to the one you reported.

it will be checked and action taken if needed.

hope that answers why it cant be instant justice.

she also said to keep reporting as they cant be ingame everywhere all the time and we are their eyes and ears so help them clean it up
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Old Sep 22, 2006, 03:17 AM // 03:17   #43
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Quote:
Originally Posted by Loviatar
hope that answers why it cant be instant justice.
Then why did i get an email from NCsoft saying the matter was resolved? It would only mean that NCSoft and by extension, Arena Net, do not mete out punishment for those in CLEAR violation of the Code of Conduct posted on their website.

Quote:
Originally Posted by Loviatar
she also said to keep reporting as they cant be ingame everywhere all the time and we are their eyes and ears so help them clean it up
One can only hope that our efforts make a difference.
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Old Sep 22, 2006, 03:27 AM // 03:27   #44
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Quote:
Originally Posted by Tuor Son Of Huor
I have probably reported about 3 people till now; not because they attacked me personally, but rather said racist or hatemongering remarks (these are terms taken directly from the Code of Conduct). I screenshot, detail the event and that is the end of it. I am not gonna teach these ppl how to behave or make them see things in a different way - but i am going to make it so these people have less of an audience.

I reported a player recently. A day later,on a hunch, decided to move them from my ignore list to my friends list; and viola! they were online. This made me scratch my head in wonder. Did NCSoft not deem the offense "racist and/or hatemongering"? You be the judge:

"All __________ people should be killed."
"<expletive> all ________ people"

I am not going to report twice, and it doesnt matter what kind of people he was talking about - that the player wasnt banned for such clear breaches of the Codes of Conduct actually worries me.
That is kinda wat i did.....

IT IS THIS SIMPLE....
The 10 ss i took make it clear that this was not just a "slip up" this was hate! IT SHOULD NOT HAVE 2 TAKE 5 PEOPLE WITH THE SAME BAD EXPERIANCE TO GET THIS PERSON A F-in BAN! This conversation was over 15 min.... it is clear 2 me that this was not a 1 time thing.


also... i dont know alot about the laws that guild wars must follow..... like, dnt they legaly have 2 make the gamplay "safe and fun" for all races and religions?

when it comes to trying 2 work it out with NCSOFT.... over 3 days i have got almost all pre-fab msgs from them... i am fed up with this.

if sum1 can dig up some laws on this stuff it would help if i deside on legal action...
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Old Sep 22, 2006, 03:30 AM // 03:30   #45
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Originally Posted by Tuor Son Of Huor
Then why did i get an email from NCsoft saying the matter was resolved? It would only mean that NCSoft and by extension, Arena Net, do not mete out punishment for those in CLEAR violation of the Code of Conduct posted on their website.
One can only hope that our efforts make a difference.
that is exactly the same as the auto respond answer which is the first response you get from tech support.

since they are not allowed to reveal anything due to the privacy policy the email you got is to confirm they have it and that saves a ton of time they need to actually check.

i know a personal response would only take a minute and be nice but when there are literally thousands of one minutes it add up.

hope this helps on that (i checked awhile ago)
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Old Sep 22, 2006, 03:37 AM // 03:37   #46
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Quote:
Originally Posted by Loviatar
that is exactly the same as the auto respond answer which is the first response you get from tech support.

since they are not allowed to reveal anything due to the privacy policy the email you got is to confirm they have it and that saves a ton of time they need to actually check.

i know a personal response would only take a minute and be nice but when there are literally thousands of one minutes it add up.

hope this helps on that (i checked awhile ago)
and with billions of dollars u would think they would b able 2 hire people 2 do that..... 1000mins/10 workers, is less than 2 hours....
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Old Sep 22, 2006, 03:45 AM // 03:45   #47
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[QUOTE]
Quote:
Originally Posted by {DvT}AARON
That is kinda wat i did.....

IT IS THIS SIMPLE....
The 10 ss i took make it clear that this was not just a "slip up" this was hate! IT SHOULD NOT HAVE 2 TAKE 5 PEOPLE WITH THE SAME BAD EXPERIANCE TO GET THIS PERSON A F-in BAN! This conversation was over 15 min.... it is clear 2 me that this was not a 1 time thing.
finally you make it clear that you expected a permaban the first time Anet was notified of if..............no way

yes dummy it was one reported event not a series of events reported on different days so he was treated as a first time offender

all you sent Anet was one event that lasted 15 min not a bunch of separate events on different days which would be added flags.

[QUOTE]
Quote:
also... i dont know alot about the laws that guild wars must follow..... like, dnt they legaly have 2 make the gamplay "safe and fun" for all races and religions?[/QUOTE]
you are joking i hope

there are no laws protecting religeon in games just the rules of conduct which you havent read..........obviously

Quote:
Quote:
when it comes to trying 2 work it out with NCSOFT.... over 3 days i have got almost all pre-fab msgs from them... i am fed up with this.
and due to violation of the privacy policy lawsuits that is all they legally can give you

Quote:
Quote:
if sum1 can dig up some laws on this stuff it would help if i deside on legal action.
and you just made my point for the win
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Old Sep 22, 2006, 03:47 AM // 03:47   #48
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Quote:
Originally Posted by {DvT}AARON
and with billions of dollars u would think they would b able 2 hire people 2 do that..... 1000mins/10 workers, is less than 2 hours....
Do you expect the responses to be that quick? Dude, you're not the only person who sends complaints to support. We clearly outnumber the number of tech support people Anet and NCsoft have working.
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Old Sep 22, 2006, 03:55 AM // 03:55   #49
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Originally Posted by Shadowfox1125
Do you expect the responses to be that quick? Dude, you're not the only person who sends complaints to support. We clearly outnumber the number of tech support people Anet and NCsoft have working.
side note on that.

would he rather they spent that time checking the one he is reporting...................

or cute little personal responses to reported abuse?
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Old Sep 22, 2006, 03:58 AM // 03:58   #50
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Are you people SERIOUS?!

... It's this little thing called the REAL WORLD!! You ever hear of it? It's where people think, feel, act and SAY all SORTS of opinions. What's this mean? It means there are millions of people who hate you, and a million more that could care less, its a world full of free thinkers who hate something you love, for no reason, or a very good reason...

Now, what is the internet? People FROM the real world!! zomg!! The same people who hate anything, love anything or couldn't care less?? Don't take this the wrong way, but has the OP not stepped outside his house... ever? Or maybe just still a young mind, and maybe hasn't experienced much.

Come on people, of course racism and all forms of "hate" are mean and seem outright wrong. But they exist, has existed and will always exist in this world. People like you and me live with these haters our whole lives. We either ignore it or try and appease the offender. If it gets to be too much, of course a person can report behavior to the "authorities", in this case Anet, but the authorities can't make the perpitrator stop thinking they way they think, or to stop hating/loving what they want. All they can do is punish such behavior in hopes of deterring further incidents. And if it doesn't work, the world just keeps on turning...

EDIT:: Anet attempted to punish that person's behavior, but maybe they continued to think the way they have always thought; big shocker.

Sadly, you and any other victim of such behavior can only do the above mentioned things, or learn to live with it. As insensitive as it sounds, as others have already said, grow some thicker skin. You can be confident in one thing however: people who lash out with racism, any discrimination or hate behaviors are people who have deep-seated issues themselves. These people are reacting this way due to issues in their own lives that have screwed up their view on things. If you can make the conscience effort to move past such offenders, then don't look back on them in hate, rather, look back on them in pity.

*** Now let's not make this thread into a racism/hate thread. Take my advice... And mods, i suggest closing this thread before the trolls come.

EDIT:: And btw, part of my point was: Anet can only do so much, like the USA, they are NOT the world's (in this case, Internet's) mommy and daddy telling them what they can and cannot do. But they TRY and make things better. Don't hold them to any higher of an expectation, cause simply put, its a company existing to make money, not to grant us civil liberties. They have done LOTS already to make our online gaming experience as fun and grief free as they can.... so.... c'mon now!

Last edited by Batou of Nine; Sep 22, 2006 at 04:17 AM // 04:17..
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Old Sep 22, 2006, 04:08 AM // 04:08   #51
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Originally Posted by VitisVinifera
new to online gaming aaron?
1) Seconded.

2) /signed

3) QFT

Pick one.
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Old Sep 22, 2006, 04:12 AM // 04:12   #52
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Originally Posted by Batou of Nine

Anet attempted to punish that person's behavior, but it would seem they continued to think the way they have always thought; big shocker.

!
Hi Batou of Nine.

since the OP hasnt stated the need to report him a second time after the offender came back from the temp ban maybe he will behave himself in game in the future.
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Old Sep 22, 2006, 04:18 AM // 04:18   #53
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Racism happens, anti-semitism happens, misogyny happens, lots of bad things happen. It's part of the adult world. Is it right? No, not necessarily. But everybody has their own opinions and their own feelings and, fortunately, in the good old USA, people are allowed to freely state those opinions.

Grow a thicker skin, or you'll never survive in the real world. They're words from a person you don't even know. From someone who you will most likely never even have to look in the face. Who you will probably never even talk to again. You're going to let their short-sightedness get to you? Go ahead, but you're just letting them win. That's what they want in the first place.
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Old Sep 22, 2006, 04:18 AM // 04:18   #54
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Originally Posted by {DvT}AARON
I am just posting to see if anyone else has experienced anti-Semitism or racism in guild wars that was not dealt with by NCSOFT in an appropriate manner.
First off, before I say anything, I know the situation, the people involved, and this thread was posted in our guild forum for us to look at and post our own comments. The opinion may be buyist (excuse the spelling), but I also do know the people as you all do not.

Please note that all opinons are also relevant no matter who they came from.

The most horrible things about this, is the 'person' got about a 1 day ban at MAX. Within the hour I heard of him getting banned, He was back online. In addition, the offense and situation said above was in a Private PM, However, while waiting for a ferry for urgoz a day or two before the ban, he also found his way into our group and precedid to bash said member in the team chat. I also have seen him slander said member in Main Chat at many populated areas. The simple fact that NCSoft or Anet (whichever the responsibility falls to) only gave the member a short ban is understandable (no matter how wrong it may seem), however, I can only hope that this person will continue to slander AARON so that maybe with future reports, said 'persons' account will cease to exist as he knows it with a permanent ban.
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Old Sep 22, 2006, 04:20 AM // 04:20   #55
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Yes, I was called a nasty name pertaining to the jewish community and I am of mixed heritage(black/white/Choctaw). The ranger in general that made the comment I wasn't sure of his race but it wasn't called for.

Now being that a number of people reported him and Anet doing something about it I don't know as I never got a response saying they did (would hope they would).

Quote:
Originally Posted by explodemyheart
Racism happens, anti-semitism happens, misogyny happens, lots of bad things happen. It's part of the adult world. Is it right? No, not necessarily. But everybody has their own opinions and their own feelings and, fortunately, in the good old USA, people are allowed to freely state those opinions.

Grow a thicker skin, or you'll never survive in the real world. They're words from a person you don't even know. From someone who you will most likely never even have to look in the face. Who you will probably never even talk to again. You're going to let their short-sightedness get to you? Go ahead, but you're just letting them win. That's what they want in the first place.
I tell you what on a note from this if a person came up to my face in the real world making racial comments that were negative to me, regardless of this being the good old USA they would be telling their great grandchildren about the great @$h wooping they got.

Last edited by Tonev; Sep 22, 2006 at 04:24 AM // 04:24..
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Old Sep 22, 2006, 04:23 AM // 04:23   #56
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Originally Posted by {DvT}AARON
There is a point where freedom of speech ends. You can claim freedom of speech to get your ideas acrross etc. But i dont think freedom of speech implies that you can verbaly harrass a person. This has been going on for about a month. The person in question has repeatidly sent me pm's in game with antisemetic commects, spammed our ventrilo server with anti semetic commets (we had his ip on the ban list), and today he spamed me with im's from about 10 different screen names at once.
so basically u're suffering 'cos u dont know how to use ignore list and to ban ppl from ur vent? do u answer him in any form? i'm sry but so happens i believe in anet's abilities to deal with such issues, if u were reporting every single incident they'll get some critical amount of tickets and banned that player for i dunno... a week or more but so far it looks like a personal matters, u cant accuse anet in cultivating antisemitism in-game, ppl who removed pet pandas and exchanged the nice cranes for a plucked turkeys cant be accused in cultivating antisemitism or anything like this... but he's ur former guildie, what u did to him btw? were u offending him 'cos he's not jewish? i mean u cant just post smth here and expect evr1 to believe u, i'd rather believe anet, sry.... as for the freedom of speech, well, if u expect ppl to respect ur opinion u have to respect theirs, evr1 have their say (and their ignore list)

and i'm not sure what do u want anet to do now - call the interpol or get this guy's house bombed w/o warning cos u say so?
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Old Sep 22, 2006, 04:25 AM // 04:25   #57
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This isn't going anywhere as a question anymore. If you have any more problems with racism report it to Anet. Closed.
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