Unauthorized Account? - Guild Wars Forums

Kryms0n · Apr 25, 2007, 09:32 PM // 21:32

Okay, it's been quite some time since I've played Guild Wars, almost a year I guess. After a long break I decided i'd get into it again. I re-installed Factions and Nightfall and logged into my old account. At the log in screen I got this stupid message saying: "Your account is not currently authorized to play Guild Wars. If you wish to continue playing, please click the 'Enter Store' button above and purchase the appropriate Guild Wars campaign. All I can do is delete my characters or add new access keys. This really sucks...

The game was working fine for me before. Anyone know what the problem may be?

perfect · Apr 25, 2007, 09:58 PM // 21:58

That sounds like the message you would get if your trial account had expired. If you still have your game serial numbers, I would suggest contacting Anet support from the guildwars.com homepage.

*Darcy* · Apr 26, 2007, 02:28 AM // 02:28

Contact support. They are the only ones who can straighten this out for you. It seems to be a common problem with people who are reinstalling the game.

Apr 25, 2007, 09:32 PM // 21:32	#1
Kryms0n Pre-Searing Cadet Join Date: Apr 2007 Profession: N/R	Unauthorized Account? Okay, it's been quite some time since I've played Guild Wars, almost a year I guess. After a long break I decided i'd get into it again. I re-installed Factions and Nightfall and logged into my old account. At the log in screen I got this stupid message saying: "Your account is not currently authorized to play Guild Wars. If you wish to continue playing, please click the 'Enter Store' button above and purchase the appropriate Guild Wars campaign. All I can do is delete my characters or add new access keys. This really sucks... The game was working fine for me before. Anyone know what the problem may be?

Apr 26, 2007, 02:28 AM // 02:28	#3
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Contact support. They are the only ones who can straighten this out for you. It seems to be a common problem with people who are reinstalling the game. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Apr 25, 2007, 09:58 PM // 21:58	#2
perfect Frost Gate Guardian Join Date: Jun 2005	That sounds like the message you would get if your trial account had expired. If you still have your game serial numbers, I would suggest contacting Anet support from the guildwars.com homepage.