Old GW not working? Help pls... - Guild Wars Forums

intrus18 · May 18, 2007, 12:35 AM // 00:35

Hey guys, maybe im in the wrong forum. Sorry.

My GW game box is form 2005 and i used to play back then, i just reinstalled game right now to play with a buddy of mine, when i try loggin in it tells me "You Account is not currently authorized to play Guild Wars. If you wish to continue playing, please click the "Enter Store" button above and purchase the appropiate Guild Wars campaing"

I do have a valid key, never gave it to anyone, never changed accounts, never did anything bad with it.. I wanan play, i tried calling customer support but they are closed. Anyone care to give me a hand here, i dont knows whats up!!.

Thanks guys,
Intrus

Malice Black · May 18, 2007, 12:44 AM // 00:44

This is a support issue. Send them an E-mail and they will get back to you.

I Might Avenge U · May 18, 2007, 12:47 AM // 00:47

Maybe you used a trial key when you played back then?
If so then it is definitely expired by now.

You should try google to troubleshoot it, because there is probably someone with the exact same problem, and he may have written about it. You definitely wanna contact Customer Support

.

intrus18 · May 18, 2007, 12:48 AM // 00:48

Thank you.. Question, if i go and buy Nightfall can i play togther with my friend that only has Guildwars? can i do everything with him?

*Darcy* · May 18, 2007, 12:48 AM // 00:48

You need to contact support.guildwars.com and they will help you. This seems to be a common problem lately with re-installs of the game.

Be prepared to supply them with all your account info, and possibly scans of the original access key paper and the game box.

While this can be time consuming, it's part of the ANet process to prevent account theft.

You can only play with your friend if you both have the same chapter. (Unless you PvP.)

intrus18 · May 18, 2007, 12:56 AM // 00:56

Thank you guys for the response.. example.. hes starting in lvl 1, with nightfall wont i start at lvl 1 too on same place? or i wont be able to see him at all?

dont get it .. sorry

Malice Black · May 18, 2007, 12:58 AM // 00:58

If you both have Nightfall then you can play together. If you have the orginal and he only has NF then you won't be able to play together.

intrus18 · May 18, 2007, 01:02 AM // 01:02

oh ok.. thank you for the help guys!

Lonesamurai · May 18, 2007, 08:03 AM // 08:03

And remember, if you get any of the other chapters (Nightfall or Factions), remember to add the key to the account you already have...

you may also want to check the keys already added to that account and if you only have a trial code attached, it could be as simple as using the wrong code from the box... I had a friend who realised he had done this recently. he added the full game key in the box and found his presear character had both a one and two year b'day present on his warrior... And a Gwen mini to boot (which he then gave to me when i stole his beer from the fridge)

May 18, 2007, 12:35 AM // 00:35	#1
intrus18 Pre-Searing Cadet Join Date: May 2007	Old GW not working? Help pls... Hey guys, maybe im in the wrong forum. Sorry. My GW game box is form 2005 and i used to play back then, i just reinstalled game right now to play with a buddy of mine, when i try loggin in it tells me "You Account is not currently authorized to play Guild Wars. If you wish to continue playing, please click the "Enter Store" button above and purchase the appropiate Guild Wars campaing" I do have a valid key, never gave it to anyone, never changed accounts, never did anything bad with it.. I wanan play, i tried calling customer support but they are closed. Anyone care to give me a hand here, i dont knows whats up!!. Thanks guys, Intrus

May 18, 2007, 12:44 AM // 00:44	#2
Malice Black Site Legend Join Date: Oct 2005	This is a support issue. Send them an E-mail and they will get back to you. __________________ Old Skool '05

May 18, 2007, 12:48 AM // 00:48	#5
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	You need to contact support.guildwars.com and they will help you. This seems to be a common problem lately with re-installs of the game. Be prepared to supply them with all your account info, and possibly scans of the original access key paper and the game box. While this can be time consuming, it's part of the ANet process to prevent account theft. You can only play with your friend if you both have the same chapter. (Unless you PvP.) __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

May 18, 2007, 12:58 AM // 00:58	#7
Malice Black Site Legend Join Date: Oct 2005	If you both have Nightfall then you can play together. If you have the orginal and he only has NF then you won't be able to play together. __________________ Old Skool '05

May 18, 2007, 12:47 AM // 00:47	#3
I Might Avenge U Jungle Guide Join Date: Dec 2005 Location: California Profession: R/	Maybe you used a trial key when you played back then? If so then it is definitely expired by now. You should try google to troubleshoot it, because there is probably someone with the exact same problem, and he may have written about it. You definitely wanna contact Customer Support .

May 18, 2007, 12:56 AM // 00:56	#6
intrus18 Pre-Searing Cadet Join Date: May 2007	Thank you guys for the response.. example.. hes starting in lvl 1, with nightfall wont i start at lvl 1 too on same place? or i wont be able to see him at all? dont get it .. sorry

May 18, 2007, 01:02 AM // 01:02	#8
intrus18 Pre-Searing Cadet Join Date: May 2007	oh ok.. thank you for the help guys!

May 18, 2007, 08:03 AM // 08:03	#9
Lonesamurai Furnace Stoker Join Date: Apr 2006 Location: Cheltenham, Glos, UK Guild: Wolf Pack Samurai [WPS] Profession: R/A	And remember, if you get any of the other chapters (Nightfall or Factions), remember to add the key to the account you already have... you may also want to check the keys already added to that account and if you only have a trial code attached, it could be as simple as using the wrong code from the box... I had a friend who realised he had done this recently. he added the full game key in the box and found his presear character had both a one and two year b'day present on his warrior... And a Gwen mini to boot (which he then gave to me when i stole his beer from the fridge)