I was banned and I don't know why - Guild Wars Forums

Wicked Sweet · May 26, 2007, 04:25 AM // 04:25

They gave my account a permanent ban today as a code 045 but I did nothing wrong and have no clue why they banned me.

Has this happened to you as well?

I emailed support but have gotten no response.

help me please. I did really like the game and farmed enough to get 2 sets of FoW i have invested over 2000 hours of gameplay over the last 16 months and this is really pissing me off.

Orphan Anthem · May 26, 2007, 04:34 AM // 04:34

well first off find out what a code 045 is. ill start searching now

Wicked Sweet · May 26, 2007, 04:40 AM // 04:40

It says code 045 is rules of misconduct or user agreement error.

Orphan Anthem · May 26, 2007, 04:46 AM // 04:46

doubt youd get perm banned for misconduct, must be user agreement

manitoba1073 · May 26, 2007, 04:46 AM // 04:46

In other words you must have ticked someone off. whether or not thats the real case I dont know. But If you feel you didnt just keep resubmitting to support that you were wrongly banned, and If you really were then they may unban you.

Wicked Sweet · May 26, 2007, 04:52 AM // 04:52

Some one said it is cus i farm so much they might think I am a bot.

Kook~NBK~ · May 26, 2007, 04:58 AM // 04:58

All you can do is E-mail support and politely ask them to look into it and explain why. If you were banned in error, they're pretty good about getting you unbanned quickly.

Wicked Sweet · May 26, 2007, 05:00 AM // 05:00

Thank you for your support in this (my wife says its good that it got banned cus i played too much).

xromania??? · May 26, 2007, 02:38 PM // 14:38

lol
btw, what mean Bots, some programs who make your char to farm alone while u afk? in GW bots and cheats work? like in Diablo? strange... and bad

U just need to email again and again playNC until they ill unban u, if u done nothing

Wicked Sweet · May 26, 2007, 02:44 PM // 14:44

Yeah Im still in corrospondance with them. Just recieved a reply today and had to give them more information before they could reply.

Xenex Xclame · May 26, 2007, 05:17 PM // 17:17

Just some heads up on how the road goes to getting yourself unbanned.This all is considering you were just mistakenly banned.

You mail ( or open a ticket i think) them.
You get a Auto Reply,
You mail them again, and probably will have to do this one more time.
When you get the attention of a human , then you start doing what they tell you.
If your lucky after sending emails to each other about 5 times you will get unbanned.

Wicked Sweet · May 26, 2007, 09:24 PM // 21:24

Yup they the response i got back said I was using a bot which i am not. Man this is soooo frustrating. I want to get back online and do some heros ascent with my guildies dang it.

SunsetDervish · May 28, 2007, 09:02 AM // 09:02

Banning the account is a bit strange under the Anet terms.
I've seen in another subject (which has been closed), that one of the conditions is - if You play 168h weekly (or similar) - meaning, You play all the time. Question is, that if we assume I got perfect, neverending internet link and due to reason I hate pressing log off (I am a paranoid if we assume) - I'm present in the game all the time. Does it mean I use a bot? Stupid as Bangladesh U-boot.

Another issue is, that I am definitely OPPOSITE bots. I do not sign selling GW gold for real world money. But for sake - if I decide to give someone 100k or a perfect weapon (there is no such a text in EULA that I cannot play on 2 accounts!!!) -> let's assume, I transfer the weapons from one account into another - DOES NOT MAKE ME A CRIMINAL breaking EULA. Crazy!

And the last one - in my mind, there should be at first sort of warning sent. Even twice! (as some mail servers may freeze the message as spam or similar). And not, instead, ban without warning.

Anet - I love the game, but do not become polish government...

Wicked Sweet · May 29, 2007, 10:06 PM // 22:06

Hello Randy,

All other correspondence on this issue will be closed without response. If you wish to continue with a legal proceeding you will be able to do so with the information below.

Your lawyer can send a fax to (512) 498-4099 or they can mail us directly at:

Account Administration Department
6801 North Capital of Texas Highway
Bldg 1, Ste. 102
Austin, TX 78731

That was there last response to me. Because of this I am asking for a boycott of everything Anet or NcSoft if that is how they treat there customers.

Caleb · May 29, 2007, 10:31 PM // 22:31

There is nothing anyone can do here at Guild Wars Guru to assist you, and you have already been in contact with the only people that can help.

www.guildwars.com/support is your only option for resolution.

Please do not open any further threads on this issue or asking people to "boycott" Arenanet or NCSoft on your behalf.
Closed.

May 26, 2007, 04:25 AM // 04:25	#1
Wicked Sweet Academy Page Join Date: May 2007 Location: Cyberspace Guild: Gamer Tactics[WANK] Profession: E/	I was banned and I don't know why They gave my account a permanent ban today as a code 045 but I did nothing wrong and have no clue why they banned me. Has this happened to you as well? I emailed support but have gotten no response. help me please. I did really like the game and farmed enough to get 2 sets of FoW i have invested over 2000 hours of gameplay over the last 16 months and this is really pissing me off.

May 26, 2007, 04:34 AM // 04:34	#2
Orphan Anthem Krytan Explorer Join Date: Jun 2006 Guild: Kinetic Fusion [kF]	well first off find out what a code 045 is. ill start searching now

May 26, 2007, 04:40 AM // 04:40	#3
Wicked Sweet Academy Page Join Date: May 2007 Location: Cyberspace Guild: Gamer Tactics[WANK] Profession: E/	It says code 045 is rules of misconduct or user agreement error.

May 26, 2007, 04:46 AM // 04:46	#4
Orphan Anthem Krytan Explorer Join Date: Jun 2006 Guild: Kinetic Fusion [kF]	doubt youd get perm banned for misconduct, must be user agreement

May 26, 2007, 04:46 AM // 04:46	#5
manitoba1073 Desert Nomad Join Date: Jan 2006 Location: ManitobaShipyards Refit and Repair Station Guild: (SFC)Star Fleet Command,(TDE)The Daggerfall elite,(SOoM)Secret order of Magi	In other words you must have ticked someone off. whether or not thats the real case I dont know. But If you feel you didnt just keep resubmitting to support that you were wrongly banned, and If you really were then they may unban you.

May 26, 2007, 04:52 AM // 04:52	#6
Wicked Sweet Academy Page Join Date: May 2007 Location: Cyberspace Guild: Gamer Tactics[WANK] Profession: E/	Some one said it is cus i farm so much they might think I am a bot.

May 26, 2007, 04:58 AM // 04:58	#7
Kook~NBK~ Grotto Attendant Join Date: Mar 2005 Location: A little chalet outside Drok's Guild: Natural Born Killaz	All you can do is E-mail support and politely ask them to look into it and explain why. If you were banned in error, they're pretty good about getting you unbanned quickly.

May 26, 2007, 05:00 AM // 05:00	#8
Wicked Sweet Academy Page Join Date: May 2007 Location: Cyberspace Guild: Gamer Tactics[WANK] Profession: E/	Thank you for your support in this (my wife says its good that it got banned cus i played too much).

May 26, 2007, 02:38 PM // 14:38	#9
xromania??? Frost Gate Guardian Join Date: Jan 2007 Location: Transylvania Guild: lor Profession: E/Mo	lol btw, what mean Bots, some programs who make your char to farm alone while u afk? in GW bots and cheats work? like in Diablo? strange... and bad U just need to email again and again playNC until they ill unban u, if u done nothing

May 26, 2007, 02:44 PM // 14:44	#10
Wicked Sweet Academy Page Join Date: May 2007 Location: Cyberspace Guild: Gamer Tactics[WANK] Profession: E/	Yeah Im still in corrospondance with them. Just recieved a reply today and had to give them more information before they could reply.

May 26, 2007, 05:17 PM // 17:17	#11
Xenex Xclame Desert Nomad Join Date: Mar 2006 Guild: DPX Profession: R/	Just some heads up on how the road goes to getting yourself unbanned.This all is considering you were just mistakenly banned. You mail ( or open a ticket i think) them. You get a Auto Reply, You mail them again, and probably will have to do this one more time. When you get the attention of a human , then you start doing what they tell you. If your lucky after sending emails to each other about 5 times you will get unbanned.

May 26, 2007, 09:24 PM // 21:24	#12
Wicked Sweet Academy Page Join Date: May 2007 Location: Cyberspace Guild: Gamer Tactics[WANK] Profession: E/	Yup they the response i got back said I was using a bot which i am not. Man this is soooo frustrating. I want to get back online and do some heros ascent with my guildies dang it.

May 28, 2007, 09:02 AM // 09:02	#13
SunsetDervish Pre-Searing Cadet Join Date: May 2007 Profession: D/	Banning the account is a bit strange under the Anet terms. I've seen in another subject (which has been closed), that one of the conditions is - if You play 168h weekly (or similar) - meaning, You play all the time. Question is, that if we assume I got perfect, neverending internet link and due to reason I hate pressing log off (I am a paranoid if we assume) - I'm present in the game all the time. Does it mean I use a bot? Stupid as Bangladesh U-boot. Another issue is, that I am definitely OPPOSITE bots. I do not sign selling GW gold for real world money. But for sake - if I decide to give someone 100k or a perfect weapon (there is no such a text in EULA that I cannot play on 2 accounts!!!) -> let's assume, I transfer the weapons from one account into another - DOES NOT MAKE ME A CRIMINAL breaking EULA. Crazy! And the last one - in my mind, there should be at first sort of warning sent. Even twice! (as some mail servers may freeze the message as spam or similar). And not, instead, ban without warning. Anet - I love the game, but do not become polish government...

May 29, 2007, 10:06 PM // 22:06	#14
Wicked Sweet Academy Page Join Date: May 2007 Location: Cyberspace Guild: Gamer Tactics[WANK] Profession: E/	Hello Randy, All other correspondence on this issue will be closed without response. If you wish to continue with a legal proceeding you will be able to do so with the information below. Your lawyer can send a fax to (512) 498-4099 or they can mail us directly at: Account Administration Department 6801 North Capital of Texas Highway Bldg 1, Ste. 102 Austin, TX 78731 That was there last response to me. Because of this I am asking for a boycott of everything Anet or NcSoft if that is how they treat there customers.

May 29, 2007, 10:31 PM // 22:31	#15
Caleb Nil nisi malis terrori. Join Date: Aug 2005 Profession: Mo/Me	There is nothing anyone can do here at Guild Wars Guru to assist you, and you have already been in contact with the only people that can help. www.guildwars.com/support is your only option for resolution. Please do not open any further threads on this issue or asking people to "boycott" Arenanet or NCSoft on your behalf. Closed.