I can't seem to figure out why I was banned - Guild Wars Forums

Ozak · Aug 04, 2007, 02:07 AM // 02:07

I got banned about 3 days ago and I can't seem to figure out why I was banned. The only thing I can think of it that I bought Nightfall and Factions off of eBay and those keys were brand new no characters and were never used before. Is there something wrong with buying the game off eBay or is it violating the rules/conditions somehow? I don't see the problem with buying the game brand new off eBay is it has never been used before. There is nothing else I can think of but maybe someone took something I said the wrong way or something like that. I never mean to be rude but maybe someone took it that way. I came to you guys because maybe you can give me some idea of what I could have done, or is there some way I can appeal and unlock it early?

Pkest · Aug 04, 2007, 03:03 AM // 03:03

A guy buys some keys with a stolen credit card then sells them on ebay. When the credit card owner denies the original purchase it gets charged back and then Anet cancels the keys. So yeah don't buy online games from ebay.

Antheus · Aug 04, 2007, 03:05 AM // 03:05

Yes, eBaying is forbidden by EULA.

The reason is simple - keys can be spoofed. So you end up with a key that validates, but doesn't correspond to any copy that was ever sold.

That's an easy way to detect scammers that earn money off illegal sales.

This is why eBaying accounts (keys) is generally forbidden, since you have no way of verifying authenticity - "never used before" does not mean the key is valid. Unless you have original piece of paper on which the key was printed, or electronic receipt from online store that contains the key - you have no guarantees for anything.

Don't eBay game stuff. All chapters are very cheap these days, and saving a few bucks isn't worth the risk - after all, if someone is selling copy well under the market price, something is bound to be fishy.

If you do have the original box, online store receipt or anything similar, and believe your banning had something to do with that, then you can appeal.

VanDamselx · Aug 04, 2007, 04:24 AM // 04:24

Did you buy the keys recently or was it a while ago? Because it would seem strange if it's been like 6 months or so and the banning occurred right now. The only thing I could suggest is to email support. They're the only ones who can give you that information.

http://help.plaync.com/cgi-bin/playn...&p_redirec t=

eightyfour-onesevenfive · Aug 04, 2007, 10:18 AM // 10:18

If you were banned because of an ebayed account, it would most likely be a permanent ban, not a 3 day suspension.

Your best bet is to contact support and ask them.

Hengis · Aug 04, 2007, 11:12 AM // 11:12

If you bought just the keys from ebay, then I would suspect a key related problem, although as someone else mentioned, this would usually be a perma-ban.

If however, you bought the whole sealed boxed games, then I would suspect that you have been banned for something you have done in-game.

A temp ban is usually only given for minor infringements of the EULA.

Either way, we can't help you here and you need to raise a support ticket.

Commander Ryker · Aug 04, 2007, 03:10 PM // 15:10

Quote:

Originally Posted by Antheus

Yes, eBaying is forbidden by EULA.

Well, that's not true. Buying ingame gold is forbidden. Buying a used account is forbidden. Buying a new, sealed, never before registered/played game is ok.

Ozak · Aug 04, 2007, 10:31 PM // 22:31

Yeah I bought the keys because all my stores were sold out of them. eBay didn't have any game boxs being sold in the next 15 days so I had to do something. I'll make sure not to make the same mistake again. But it says when I log in that have about 260 hours left before the game is available to me.

Ozak · Aug 04, 2007, 10:33 PM // 22:33

I never meant any harm by buying the keys the seller specifically said they were brand new, and that when the game is bought he would unseal the box and tell me the key. Now if that is the case and this seller is lying shouldn't they be going after the seller because he said they were brand new and they were not?

VanDamselx · Aug 04, 2007, 11:30 PM // 23:30

The seller probably deleted his/her account because most scammers do that on eBay. NCSoft would never go as far to prosecute the key seller, there's nothing they could really do.

Again, e-mail support and figure out why. That's quite a hefty ban.

Etta · Aug 05, 2007, 12:08 AM // 00:08

It could be any reason for you to get banned not just e-bay, from using the naughty words, spam or just being an a-hole in game. I don't know what you did, I wasn't there and I don't care that much. Just chill out, drinking some beers, check out that Cloverfield trailer on youtube or read a book.

If you feel that ANet had done you wrong, contact the support by email.

Malice Black · Aug 05, 2007, 12:13 AM // 00:13

2 week ban.

You didn't swear,abuse or generally be an ass to anyone in-game? buy/see in-game gold?

Spam bans are generally 3 days so that can be ruled out.

Ozak · Aug 05, 2007, 02:11 AM // 02:11

I'm never an ass to anyone in a game, and I don't believe in buying gold. I never swore or abused.

Ozak · Aug 05, 2007, 02:12 AM // 02:12

Maybe I talked to someone and they probably took it like I was being a smartass or something. I guess that could explain it. I never "mean" to be hurtful maybe someone took it that way.

Malice Black · Aug 05, 2007, 02:12 AM // 02:12

Contact support, only thing you can do.

Ozak · Aug 05, 2007, 02:17 AM // 02:17

I'll make sure I do. Thanks for the help everyone.

Coloneh · Aug 05, 2007, 05:24 PM // 17:24

did you try selling something in local chat? thats been getting alot of illiterate people banned recently.

Aug 04, 2007, 02:07 AM // 02:07	#1
Ozak Pre-Searing Cadet Join Date: Aug 2007 Guild: Oblivion Syndicate Profession: W/R	I can't seem to figure out why I was banned I got banned about 3 days ago and I can't seem to figure out why I was banned. The only thing I can think of it that I bought Nightfall and Factions off of eBay and those keys were brand new no characters and were never used before. Is there something wrong with buying the game off eBay or is it violating the rules/conditions somehow? I don't see the problem with buying the game brand new off eBay is it has never been used before. There is nothing else I can think of but maybe someone took something I said the wrong way or something like that. I never mean to be rude but maybe someone took it that way. I came to you guys because maybe you can give me some idea of what I could have done, or is there some way I can appeal and unlock it early?

Aug 05, 2007, 12:13 AM // 00:13	#12
Malice Black Site Legend Join Date: Oct 2005	2 week ban. You didn't swear,abuse or generally be an ass to anyone in-game? buy/see in-game gold? Spam bans are generally 3 days so that can be ruled out. __________________ Old Skool '05

Aug 05, 2007, 02:12 AM // 02:12	#15
Malice Black Site Legend Join Date: Oct 2005	Contact support, only thing you can do. __________________ Old Skool '05

Aug 04, 2007, 03:03 AM // 03:03	#2
Pkest Wilds Pathfinder Join Date: May 2006 Guild: Hooded Reavers of Eternal Life(Ankh) Profession: R/	A guy buys some keys with a stolen credit card then sells them on ebay. When the credit card owner denies the original purchase it gets charged back and then Anet cancels the keys. So yeah don't buy online games from ebay.

Aug 04, 2007, 03:05 AM // 03:05	#3
Antheus Forge Runner Join Date: Jan 2006	Yes, eBaying is forbidden by EULA. The reason is simple - keys can be spoofed. So you end up with a key that validates, but doesn't correspond to any copy that was ever sold. That's an easy way to detect scammers that earn money off illegal sales. This is why eBaying accounts (keys) is generally forbidden, since you have no way of verifying authenticity - "never used before" does not mean the key is valid. Unless you have original piece of paper on which the key was printed, or electronic receipt from online store that contains the key - you have no guarantees for anything. Don't eBay game stuff. All chapters are very cheap these days, and saving a few bucks isn't worth the risk - after all, if someone is selling copy well under the market price, something is bound to be fishy. If you do have the original box, online store receipt or anything similar, and believe your banning had something to do with that, then you can appeal.

Aug 04, 2007, 04:24 AM // 04:24	#4
VanDamselx Wilds Pathfinder Join Date: Aug 2006 Location: Buffalo, NY Guild: [TTBH]	Did you buy the keys recently or was it a while ago? Because it would seem strange if it's been like 6 months or so and the banning occurred right now. The only thing I could suggest is to email support. They're the only ones who can give you that information. http://help.plaync.com/cgi-bin/playn...&p_redirec t=

Aug 04, 2007, 10:18 AM // 10:18	#5
eightyfour-onesevenfive Wilds Pathfinder Join Date: Sep 2005 Location: 7??13'35" E - 50??06'27" N Guild: Servants of Fortuna [SoF]	If you were banned because of an ebayed account, it would most likely be a permanent ban, not a 3 day suspension. Your best bet is to contact support and ask them.

Aug 04, 2007, 11:12 AM // 11:12	#6
Hengis Wilds Pathfinder Join Date: Apr 2006 Location: London Guild: Better Than Life (BTL) Profession: R/	If you bought just the keys from ebay, then I would suspect a key related problem, although as someone else mentioned, this would usually be a perma-ban. If however, you bought the whole sealed boxed games, then I would suspect that you have been banned for something you have done in-game. A temp ban is usually only given for minor infringements of the EULA. Either way, we can't help you here and you need to raise a support ticket.

Aug 04, 2007, 10:31 PM // 22:31	#8
Ozak Pre-Searing Cadet Join Date: Aug 2007 Guild: Oblivion Syndicate Profession: W/R	Yeah I bought the keys because all my stores were sold out of them. eBay didn't have any game boxs being sold in the next 15 days so I had to do something. I'll make sure not to make the same mistake again. But it says when I log in that have about 260 hours left before the game is available to me.

Aug 04, 2007, 10:33 PM // 22:33	#9
Ozak Pre-Searing Cadet Join Date: Aug 2007 Guild: Oblivion Syndicate Profession: W/R	I never meant any harm by buying the keys the seller specifically said they were brand new, and that when the game is bought he would unseal the box and tell me the key. Now if that is the case and this seller is lying shouldn't they be going after the seller because he said they were brand new and they were not?

Aug 04, 2007, 11:30 PM // 23:30	#10
VanDamselx Wilds Pathfinder Join Date: Aug 2006 Location: Buffalo, NY Guild: [TTBH]	The seller probably deleted his/her account because most scammers do that on eBay. NCSoft would never go as far to prosecute the key seller, there's nothing they could really do. Again, e-mail support and figure out why. That's quite a hefty ban.

Aug 05, 2007, 12:08 AM // 00:08	#11
Etta Forge Runner Join Date: Jun 2006 Location: Mancland, British Empire	It could be any reason for you to get banned not just e-bay, from using the naughty words, spam or just being an a-hole in game. I don't know what you did, I wasn't there and I don't care that much. Just chill out, drinking some beers, check out that Cloverfield trailer on youtube or read a book. If you feel that ANet had done you wrong, contact the support by email.

Aug 05, 2007, 02:11 AM // 02:11	#13
Ozak Pre-Searing Cadet Join Date: Aug 2007 Guild: Oblivion Syndicate Profession: W/R	I'm never an ass to anyone in a game, and I don't believe in buying gold. I never swore or abused.

Aug 05, 2007, 02:17 AM // 02:17	#16
Ozak Pre-Searing Cadet Join Date: Aug 2007 Guild: Oblivion Syndicate Profession: W/R	I'll make sure I do. Thanks for the help everyone.

Aug 05, 2007, 05:24 PM // 17:24	#17
Coloneh Furnace Stoker Join Date: Nov 2006 Profession: D/W	did you try selling something in local chat? thats been getting alot of illiterate people banned recently.