Please Help Me :( - Guild Wars Forums

b0k0l0 · Aug 12, 2007, 04:18 AM // 04:18

Well everytime i open up my Guild Wars all it does it opens the Connecting to Arena.net and doesnt load at all just stays at 0% can someone help me please.I will appriciate it.Thank you.

Ascalon Chariot · Aug 12, 2007, 04:33 AM // 04:33

Turn off your firewall

b0k0l0 · Aug 12, 2007, 04:40 AM // 04:40

tried doesnt work

Tar_Alinor · Aug 12, 2007, 04:45 AM // 04:45

What OS? If its Vista you may have to go in to the Properties menu on the shortcut and make sure you are running the game as administrator to get the game to load. Its what I had to do.

b0k0l0 · Aug 12, 2007, 04:49 AM // 04:49

its not its normal windows

Bithor the Dog · Aug 12, 2007, 04:51 AM // 04:51

Do a -diag and see if you can connect to any of the servers. If not then do a support ticket

b0k0l0 · Aug 12, 2007, 05:05 AM // 05:05

How do i do that Bithor???

Neo Nugget · Aug 12, 2007, 05:35 AM // 05:35

guildwars.com/support

Then send a ticket, they are helpful with that sorta thing

Iuris · Aug 12, 2007, 09:07 AM // 09:07

Sounds like something is blocking your access. Since this could be any of a number of programs running on your computer, you may do better to contact the actual support.

BTW, in my case, I found out that the memory resident part of SpyBotS&D, a known anti-malware program, will let me play GW, but will prevent it from downloading content. Look if you have something like that on your computer.

Usually, firewalls and scanners of all sorts allow you to make an exception for a program, look into that possibility too

free_fall · Aug 12, 2007, 01:28 PM // 13:28

As Iuris said, SpyBot Search & Destroy's resident program (the Tea Timer) will occassionally cause this exact problem.

Look in your system tray - the little row of icons next to the time display on your taskbar - for an icon that looks like a little program window (white rectangle with a blue title bar on the top) that has a padlock on the bottom corner; as your hover the mouse over it, it will display "SpyBotS&D-Resident". Right-click on it and choose "Exit", then run GW again and the update should work properly. When you restart your PC the next time, the Tea Timer will also restart automatically.

Why Spybot should only cause this problem on occassion - the only thing I can figure out is that some game updates, rather than merely downloading additional data, have something in them that wants to overwrite the main GW executable - the Tea Timer's purpose is to prevent the overwriting of .exe files. I say that based on the error message GW throws up (when it's happened to me), something to the effect "GW can't write to ...".

If it's not Spybot causing this, you might try disabling your anti-virus and/or firewall (if you have one, say, Windows Firewall if you're using XP) and then try running GW. Remember to turn them back on afterwards if the update is successful.

Bithor the Dog · Aug 12, 2007, 02:14 PM // 14:14

Quote:

Originally Posted by b0k0l0

How do i do that Bithor???

http://gw.gamewikis.org/wiki/Command_line

look down the list and you will see what each command does. If you ticket support now they will only ask you to do this for them before they look into it

Mac Sidewinder · Aug 12, 2007, 09:38 PM // 21:38

Kind of a simple question but can you access any web page at all? Just wondering if it was a gw problem or simply an internet access problem.

Onarik Amrak · Aug 12, 2007, 10:10 PM // 22:10

Quote:

Originally Posted by Mac Sidewinder

Kind of a simple question but can you access any web page at all? Just wondering if it was a gw problem or simply an internet access problem.

Well, he did manage to get on these forums and make a post...

Coloneh · Aug 13, 2007, 05:18 AM // 05:18

could be using a different computer...

Aug 12, 2007, 04:18 AM // 04:18	#1
b0k0l0 Pre-Searing Cadet Join Date: Aug 2007 Guild: Boko Profession: R/N	Please Help Me :( Well everytime i open up my Guild Wars all it does it opens the Connecting to Arena.net and doesnt load at all just stays at 0% can someone help me please.I will appriciate it.Thank you.

Aug 12, 2007, 04:33 AM // 04:33	#2
Ascalon Chariot Krytan Explorer Join Date: Dec 2005 Profession: W/	Turn off your firewall

Aug 12, 2007, 04:40 AM // 04:40	#3
b0k0l0 Pre-Searing Cadet Join Date: Aug 2007 Guild: Boko Profession: R/N	tried doesnt work

Aug 12, 2007, 04:45 AM // 04:45	#4
Tar_Alinor Ascalonian Squire Join Date: Jun 2007 Guild: Mistriven Guardians (Mist) Profession: R/N	What OS? If its Vista you may have to go in to the Properties menu on the shortcut and make sure you are running the game as administrator to get the game to load. Its what I had to do.

Aug 12, 2007, 04:49 AM // 04:49	#5
b0k0l0 Pre-Searing Cadet Join Date: Aug 2007 Guild: Boko Profession: R/N	its not its normal windows

Aug 12, 2007, 04:51 AM // 04:51	#6
Bithor the Dog Frost Gate Guardian Join Date: Mar 2006 Location: Sarcastic self opinionated old FART Guild: Guardian Archangels Profession: W/	Do a -diag and see if you can connect to any of the servers. If not then do a support ticket

Aug 12, 2007, 05:05 AM // 05:05	#7
b0k0l0 Pre-Searing Cadet Join Date: Aug 2007 Guild: Boko Profession: R/N	How do i do that Bithor???

Aug 12, 2007, 05:35 AM // 05:35	#8
Neo Nugget Site Contributor Join Date: Jan 2006 Profession: R/	guildwars.com/support Then send a ticket, they are helpful with that sorta thing

Aug 12, 2007, 09:07 AM // 09:07	#9
Iuris Forge Runner Join Date: Nov 2006 Guild: Crazy ducks from the Forest Profession: W/	Sounds like something is blocking your access. Since this could be any of a number of programs running on your computer, you may do better to contact the actual support. BTW, in my case, I found out that the memory resident part of SpyBotS&D, a known anti-malware program, will let me play GW, but will prevent it from downloading content. Look if you have something like that on your computer. Usually, firewalls and scanners of all sorts allow you to make an exception for a program, look into that possibility too

Aug 12, 2007, 01:28 PM // 13:28	#10
free_fall Wilds Pathfinder Join Date: Oct 2005	As Iuris said, SpyBot Search & Destroy's resident program (the Tea Timer) will occassionally cause this exact problem. Look in your system tray - the little row of icons next to the time display on your taskbar - for an icon that looks like a little program window (white rectangle with a blue title bar on the top) that has a padlock on the bottom corner; as your hover the mouse over it, it will display "SpyBotS&D-Resident". Right-click on it and choose "Exit", then run GW again and the update should work properly. When you restart your PC the next time, the Tea Timer will also restart automatically. Why Spybot should only cause this problem on occassion - the only thing I can figure out is that some game updates, rather than merely downloading additional data, have something in them that wants to overwrite the main GW executable - the Tea Timer's purpose is to prevent the overwriting of .exe files. I say that based on the error message GW throws up (when it's happened to me), something to the effect "GW can't write to ...". If it's not Spybot causing this, you might try disabling your anti-virus and/or firewall (if you have one, say, Windows Firewall if you're using XP) and then try running GW. Remember to turn them back on afterwards if the update is successful.

Aug 12, 2007, 09:38 PM // 21:38	#12
Mac Sidewinder Lion's Arch Merchant Join Date: Jun 2007	Kind of a simple question but can you access any web page at all? Just wondering if it was a gw problem or simply an internet access problem.

Aug 13, 2007, 05:18 AM // 05:18	#14
Coloneh Furnace Stoker Join Date: Nov 2006 Profession: D/W	could be using a different computer...