Troubles with my new "unique" card.... - Guild Wars Forums

Livan · May 21, 2008, 06:20 PM // 18:20

19th May I got Eye of the north for my birthday. I removed the Plasic from it's box and opend it. The first thing I saw was the unique card that was facing the wrong way, the black strip that needs to be scratched away was allready gone. I had to try it imediatelly, I filled the code in on my allready existing account and it didn't work it allready had been used.(The plasic wrapper looked untouched!!) I asked the bill from my friend whoom I got it from. And no she doen'st play guild wars. We went back to the store and they gave us a phone number. We called that number. They said we had to mail. I would like to know if somebody els have experience with this. What do I need to do to get my expansion, without to many trouble.

Do I need to slam my fist?
I kinda pissed about this...

Gift3d · May 21, 2008, 06:23 PM // 18:23

Yeeeah.... your best bet is to try and return it, and get a box that hasn't been tampered with.

Remember, always pick the sealed boxes, kids!

Livan · May 21, 2008, 06:25 PM // 18:25

It was sealed, and the store wouldn't return it

Tatile · May 21, 2008, 06:27 PM // 18:27

Quote:

Originally Posted by Gift3d

Remember, always pick the sealed boxes, kids!

Open the shrink-wrapping at the bottom using a sharp kinfe. Remove contents. Use contents. Replace used contents. Carefully reseal the shrink-wrap using glue or such. Return.

Most people won't check the bottom for tampering, the above may have happened.

No, I do not do this myself, never have. I read about this method when an article popped up a while ago about a bargin-bin Batman cartoon DVD turned out to have highly adult, gay content instead of kiddie's Batman.

Edit: If it was completly sealed, it may have been tampered with at packaging. Still, follow the advice you've been given.

Livan · May 21, 2008, 06:32 PM // 18:32

But no experience with refund or something? I would like the play Eye of the North really bad + I would love to see that person who stole the code banned or something :P

Tatile · May 21, 2008, 06:34 PM // 18:34

I've never needed to get a refund as these occurences are rare (I get nice sealed boxes).

The only other thing I could suggest is buying it through the ingame store, however that has many other problems.

Commander Ryker · May 21, 2008, 07:31 PM // 19:31

Your best bet is to go to support and explain what happened. There's nothing anyone here can do for you except tell you the same thing.

~closed~

May 21, 2008, 06:20 PM // 18:20	#1
Livan Pre-Searing Cadet Join Date: May 2008 Guild: Howl Profession: Mo/	Troubles with my new "unique" card.... 19th May I got Eye of the north for my birthday. I removed the Plasic from it's box and opend it. The first thing I saw was the unique card that was facing the wrong way, the black strip that needs to be scratched away was allready gone. I had to try it imediatelly, I filled the code in on my allready existing account and it didn't work it allready had been used.(The plasic wrapper looked untouched!!) I asked the bill from my friend whoom I got it from. And no she doen'st play guild wars. We went back to the store and they gave us a phone number. We called that number. They said we had to mail. I would like to know if somebody els have experience with this. What do I need to do to get my expansion, without to many trouble. Do I need to slam my fist? I kinda pissed about this...

May 21, 2008, 06:23 PM // 18:23	#2
Gift3d Forge Runner Join Date: Feb 2007 Location: Las Vegas Guild: Enraged Whiny Carebears [oR] Profession: W/E	Yeeeah.... your best bet is to try and return it, and get a box that hasn't been tampered with. Remember, always pick the sealed boxes, kids!

May 21, 2008, 06:25 PM // 18:25	#3
Livan Pre-Searing Cadet Join Date: May 2008 Guild: Howl Profession: Mo/	It was sealed, and the store wouldn't return it

May 21, 2008, 06:32 PM // 18:32	#5
Livan Pre-Searing Cadet Join Date: May 2008 Guild: Howl Profession: Mo/	But no experience with refund or something? I would like the play Eye of the North really bad + I would love to see that person who stole the code banned or something :P

May 21, 2008, 06:34 PM // 18:34	#6
Tatile Desert Nomad Join Date: Sep 2007 Guild: Stygian Disciples of Tenebrasus Profession: N/Me	I've never needed to get a refund as these occurences are rare (I get nice sealed boxes). The only other thing I could suggest is buying it through the ingame store, however that has many other problems.

May 21, 2008, 07:31 PM // 19:31	#7
Commander Ryker Site Contributor Join Date: Jun 2005 Profession: R/	Your best bet is to go to support and explain what happened. There's nothing anyone here can do for you except tell you the same thing. ~closed~