> Forest of True Sight > Questions & Answers Reload this Page Your PlayNC Experience
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Old Nov 15, 2008, 11:22 PM // 23:22   #1
Ascalonian Squire
 
Join Date: Dec 2006
Location: New York, USA
Guild: Back To Tombs [t321]
Profession: Mo/E
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Default Your PlayNC Experience

I don't know much about PlayNC, If its a branch or something of Anet, but i can say that in my experience with them, they do FAIL in the costumer service department.

I was just wondering if anyone else had trouble getting in contact with them, changing your password, Reporting a account that was stolen from scams, or if people just don't have there old guild wars account keys and now are vulnerable because of it.
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Old Nov 16, 2008, 03:22 AM // 03:22   #2
Wilds Pathfinder
 
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Join Date: Jan 2007
Guild: Real Rogue Clan
Profession: Rt/Mo
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I have to admit I have never had a bad experiance from play nc

Anytime I did contact them over the last 3 years the service I received was excellent.

This covered a wide range of subjects , If the person was unable to deal with it . The matter was passed on and always had an answer the next day or within 24 hrs.
I am going by my experiance only and to me they always got a thumbs up on their service.

So I am ensuring they also get praise they deserve on my part at least
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Old Nov 16, 2008, 03:29 AM // 03:29   #3
Krytan Explorer
 
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Join Date: May 2008
Location: england
Profession: Mo/
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ive never had a problem with them,change my password once a month,bought all 4 games from them too with no hassle at all
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Old Nov 16, 2008, 03:44 AM // 03:44   #4
Desert Nomad
 
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Join Date: Jul 2006
Location: New Zealand
Guild: None
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Ive never had to contact them in relation to GW, but when i have contacted them in relation to other games they have been quick to respond and have given me the information i need.
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Old Nov 16, 2008, 06:47 AM // 06:47   #5
Forge Runner
 
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Join Date: Aug 2007
Location: WHERE DO YOU THINK
Profession: W/
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Getting my info for PlayNC when I forgot it was awful....
My only exp wit it
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