new guy question - Guild Wars Forums

Dionsic · Dec 05, 2008, 01:46 AM // 01:46

Hey ya i had downloaded this 14-day 10hr trial and i cant seem to get it to work i know im just making a newb mistake but , i have already downloaded the softwear and its ready to go im regestered . plaync.com account arenanet . im not sure what to do with the unique account id # it dont seem to fit in the access number slots when i try to set it up on guildwars any tips .

Much appriciated

Lady Lozza · Dec 05, 2008, 01:52 AM // 01:52

Last time I registered an account it had to be done from the client, not at the plaync site. Not sure if this helps as I'm really not sure from your post what exactly you have done.

Dionsic · Dec 05, 2008, 02:12 AM // 02:12

I go to the the client and i followed the directions the plaync website gave upon downloading the free trial client and i dont know what to do as tp seting up my actual account on the client to play the game were do i put the unique account id # they sent me it dont seem to fit in were the access numbers are suppose to go and thats were im stuck

Lady Lozza · Dec 05, 2008, 02:23 AM // 02:23

Ok, here is how you do it.
When you open the client you hit the link to new account/new key.

Create a new account using an email address you do not use on forums, for security reasons. You will need to provide things like your name, create a password etc.

The final step is where you input your key. If your "key" is too long it isn't the key. If your "key" is too short it isn't the key. The key will be listed as a series of numbers and letters with "-" between where the input boxes are - from memory (which could be wrong) there should be ~6 characters per text box). Watch out for O and 0, the first is an "o" the second is a "zero" and it can be hard to tell the difference with some fonts. The same holds true for 8 and B, and 1 and I. If you think you have an ambigous letter or number, try the corresponding letter/number. I cannot remember if it is case sensitive.

At no stage should you end up in a web browser. You are NOT required to link to a playNC master account, and since it is only a trial version I recommend you do not do it.

If it refuses to accept the key please give us the exact error here.

Your account name is the email address you register.
Your account password is the password you register.
Once the key has been accepted you have to go back to the login screen on the client and log in.

I hope this helps a little more. I am still slightly stumped as to what the issue is. I've never had a problem with trial keys, or account keys before. Certainly not a "doesn't seem to fit" problem.

Quaker · Dec 05, 2008, 05:00 PM // 17:00

Quote:

Originally Posted by Lady Lozza

Create a new account using an email address you do not use on forums, for security reasons. You will need to provide things like your name, create a password etc.

Many people don't have more than one real e-mail account. (You could maybe setup a Hotmail or w/e account and then change your account e-mail to the real one).
The more important thing is to have a secure password - something that contains letters and numbers and is long enough (6-10 characters).

Dec 05, 2008, 01:46 AM // 01:46	#1
Dionsic Pre-Searing Cadet Join Date: Dec 2008	new guy question Hey ya i had downloaded this 14-day 10hr trial and i cant seem to get it to work i know im just making a newb mistake but , i have already downloaded the softwear and its ready to go im regestered . plaync.com account arenanet . im not sure what to do with the unique account id # it dont seem to fit in the access number slots when i try to set it up on guildwars any tips . Much appriciated

Dec 05, 2008, 02:12 AM // 02:12	#3
Dionsic Pre-Searing Cadet Join Date: Dec 2008	I go to the the client and i followed the directions the plaync website gave upon downloading the free trial client and i dont know what to do as tp seting up my actual account on the client to play the game were do i put the unique account id # they sent me it dont seem to fit in were the access numbers are suppose to go and thats were im stuck Last edited by Dionsic; Dec 05, 2008 at 02:16 AM // 02:16..

Dec 05, 2008, 02:23 AM // 02:23	#4
Lady Lozza Forge Runner Join Date: Dec 2005 Location: Oz Guild: Angel Sharks Profession: Me/N	Ok, here is how you do it. When you open the client you hit the link to new account/new key. Create a new account using an email address you do not use on forums, for security reasons. You will need to provide things like your name, create a password etc. The final step is where you input your key. If your "key" is too long it isn't the key. If your "key" is too short it isn't the key. The key will be listed as a series of numbers and letters with "-" between where the input boxes are - from memory (which could be wrong) there should be ~6 characters per text box). Watch out for O and 0, the first is an "o" the second is a "zero" and it can be hard to tell the difference with some fonts. The same holds true for 8 and B, and 1 and I. If you think you have an ambigous letter or number, try the corresponding letter/number. I cannot remember if it is case sensitive. At no stage should you end up in a web browser. You are NOT required to link to a playNC master account, and since it is only a trial version I recommend you do not do it. If it refuses to accept the key please give us the exact error here. Your account name is the email address you register. Your account password is the password you register. Once the key has been accepted you have to go back to the login screen on the client and log in. I hope this helps a little more. I am still slightly stumped as to what the issue is. I've never had a problem with trial keys, or account keys before. Certainly not a "doesn't seem to fit" problem. Last edited by Lady Lozza; Dec 05, 2008 at 02:27 AM // 02:27..

Dec 05, 2008, 01:52 AM // 01:52	#2
Lady Lozza Forge Runner Join Date: Dec 2005 Location: Oz Guild: Angel Sharks Profession: Me/N	Last time I registered an account it had to be done from the client, not at the plaync site. Not sure if this helps as I'm really not sure from your post what exactly you have done.