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#1 |
Pre-Searing Cadet
Join Date: Jun 2009
Profession: D/W
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Yeah, I know these aren't the official forums, but before I go to support or the bank I'd just like to know if I missed some sort of standard protocol.
I purchased EotN today (using a debit card) to celebrate being done with finals. Being a full-time, live-at-home student, I'm pretty close to broke, but I transferred about $40 to chequing before I purchased it. When I decided that I might want to check if I still had enough remaining for a character makeover, I found that I now have somewhere around -$70 in my account. As I checked the amount remaining immediately before purchasing, I'm a little confused. Did the store just charge me multiple times? The only reason I feel the need to ask is that I've read something about how certain stores place a sort of temporary charge that is removed after a period of days or weeks, although I could be misunderstanding this completely. Yes, I understand that to anyone with the least bit of financial experience, this is probably a stupid question. Regardless, any advice would be appreciated. |
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#2 |
Krytan Explorer
Join Date: Jul 2006
Profession: A/
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Check your buying logs, see if something happened.
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#3 |
Pre-Searing Cadet
Join Date: Jun 2009
Profession: D/W
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#4 |
Desert Nomad
Join Date: Jul 2008
Profession: A/W
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Log in your NC Soft account and go to Account options. Go to Billing and see the transaction.
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#5 |
Academy Page
Join Date: Oct 2008
Guild: happy guild moor [hgm]
Profession: E/
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check your email that is attached to your ncsoft account when u purchase anything from the ingame store they also send u an email make sure to check bulk or spam email
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#6 |
Wilds Pathfinder
Join Date: Dec 2005
Guild: Shyft Machine [MYTH]
Profession: E/
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So you put $40 in then when you check later you have $70? Sounds like a good deal to me.
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#7 |
Academy Page
Join Date: Apr 2006
Location: Calgary Canada
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I'm pretty sure he said -$70, as in, he was overcharged and is now in the red. Talk to your bank as soon as you get a chance.
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#8 |
Pre-Searing Cadet
Join Date: Jun 2009
Profession: D/W
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Yeah, what I think happened is that the badly coded online store timed out but made the purchase anyway, so when I hit reconnect it did it again.
Then my bank charged me overdraft. |
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