Sharing an Account against the EULA? - Guild Wars Forums

OoO Rift OoO · Jun 29, 2009, 06:44 PM // 18:44

IS sharing an account against the EULA? Because me n my brother had origionally paid half n half for the account i use now, for he never had intrest in the game.

Just wondering because i am trying to get my free storage and support said they need my original birthdate, name, and adress used in creating the account...BUT im not sure if i had combined my brother's and i's birthdates or something of the sort...i doubt i even put in my actual adress and name O_o''

adamb10 · Jun 29, 2009, 07:22 PM // 19:22

Per the eula:

Quote:

By accepting the terms of use in the Agreement, Members represent that you are an adult 18 years of age or older. Only one person may use an Account. The registered user of an Account may use the Account or may choose instead to permit a minor child of the registered user to use the Account. You are liable for all activities conducted through your Account, and parents or guardians are liable for all activities of their minor child conducted through the Account.

OoO Rift OoO · Jun 29, 2009, 07:37 PM // 19:37

Oh ok, well then i guess its ok.. :>

ty

esthetic · Jun 29, 2009, 07:39 PM // 19:39

Quote:

Originally Posted by OoO Rift OoO

Oh ok, well then i guess its ok.. :>

ty

Did you read the same thing? the EULA does not allow you and your brother to share >.<.

[Morkai] · Jun 29, 2009, 07:43 PM // 19:43

Shoulda just kept it shush.

*Darcy* · Jun 29, 2009, 07:48 PM // 19:48

Although it sounds like they never actually shared the account, if his brother never played.
They just shared the cost of the game.

But explain to Support that you gave incorrect info for registration (and you are an idiot), but have all the other supporting purchase materials. Give them access keys and character names and anything else you can think of to confirm that it is really your account and not one you hacked.

Inde · Jun 29, 2009, 07:56 PM // 19:56

I guess I violate the EULA. AHHHH, BAN INDE!! Do what Darcy said, you don't need to share with support that you and your brother are using the account together. There are plenty of us who used bogus information for our registration. Provide as much as you can of the following:

Your name
Your game account name(s)
Your address
Your telephone number
Your birth date
Your access keys (a scan of the key would be super helpful)
The last four digits of the credit card(s) that you used for NCsoft Store or Guild Wars In-Game Store purchases

OoO Rift OoO · Jun 29, 2009, 08:33 PM // 20:33

Quote:

Originally Posted by Inde

I guess I violate the EULA. AHHHH, BAN INDE!! Do what Darcy said, you don't need to share with support that you and your brother are using the account together. There are plenty of us who used bogus information for our registration. Provide as much as you can of the following:

Your name
Your game account name(s)
Your address
Your telephone number
Your birth date
Your access keys (a scan of the key would be super helpful)
The last four digits of the credit card(s) that you used for NCsoft Store or Guild Wars In-Game Store purchases

I used the website to ask a question, and they only asked for this info(in an email back):

-- What first and last name did you use when you created the account?
-- What physical address did you use when you created the account?
-- What date of birth did you use when you created the account?
-- What are all the 25-digit retail access keys currently registered to your Guild Wars game account? (Please include the retail access keys from each campaign.)

And a phone number if i didnt have thoes.

and i havnt told them i shared an account, so ill stick to the acting dumb/im an idiot scheme

EDIT: Good news! I had only given them my factions key, which is the only 1 i can find, and they reset my plaync account, Free storage, yaaay!

Helix Dreadlock · Jun 29, 2009, 09:23 PM // 21:23

Support wont help you unless you're 18+ or need a parent/guardian account made.....

why make it rated 13+? lol

majikmajikmajik · Jun 29, 2009, 09:35 PM // 21:35

Quote:

Originally Posted by Helix Dreadlock

Support wont help you unless you're 18+ or need a parent/guardian account made.....

why make it rated 13+? lol

Marketing my good sir.

Neo Nugget · Jun 30, 2009, 03:52 AM // 03:52

Quote:

Originally Posted by Helix Dreadlock

Support wont help you unless you're 18+ or need a parent/guardian account made.....

why make it rated 13+? lol

Way back when,I got help from support plenty of times when I was 15. But maybe they have just gotten more strict in the past few years.

refer · Jun 30, 2009, 08:53 AM // 08:53

Quote:

Originally Posted by OoO Rift OoO

IS sharing an account against the EULA? Because me n my brother had origionally paid half n half for the account i use now, for he never had intrest in the game.

Just wondering because i am trying to get my free storage and support said they need my original birthdate, name, and adress used in creating the account...BUT im not sure if i had combined my brother's and i's birthdates or something of the sort...i doubt i even put in my actual adress and name O_o''

people... why don't you write down the info for when you join something? every time people forget what info a site has on them and then can't get anything back.

Dryndalyn · Jun 30, 2009, 10:34 AM // 10:34

Setting up my NCsoft Master Account was a nightmare because I have 6 full accounts plus one storage account they wanted every single key code I ever had. On some accounts I even had different addresses, since I used a mix of my mom's and my dad's addresses (they are divorced). I use their addresses because they are addresses in Canada (which are permanent addresses for me) as opposed to my own as I am living abroad at the moment.

Anyway, it took several days of back and forth to get all of that stuff settled as well as connecting accounts together onto Master accounts.

After all that, I still do not know what is going on with Asia not being able to access the free storage. I think that they will remedy this issue though because they can't say,

"Ok if you sign up for an NCsoft account, you can all have free storage, yay!

....Oh, wait a minute. Not the Asians. You Asians and those of you who live with the Asians don't get any free storage. Thanks for making all the NCsoft master accounts, though. We wanted those. Yeah."

It is my belief that anyone who has written into support proir to the deadline will still get that support even after the deadline because people did actually go in and sign up for the Free Storage Pane on time. The issues that have blocked these people from getting the Free Storage Pane seem multiple and confusing.

This game has been out for years and it seems to me that a lot of people are not going to remember all of their info since the year that they signed up. Nor would some remember where they put the info that they wrote down, or they had their info on their hard drive but since then it's been wiped, upgraded or whatever. The list goes on.

I know after all this, however, that I have learned my lesson and will keep a proper record of every single thing I do online from now on. This is my first online dealing of any kind and I guess we all have to learn somewhere.

Earth · Jun 30, 2009, 12:15 PM // 12:15

Quote:

Originally Posted by Neo Nugget

Way back when,I got help from support plenty of times when I was 15. But maybe they have just gotten more strict in the past few years.

I've got help from support this year (when I was 16), so I don't know what he's talking about...

*Darcy* · Jun 30, 2009, 11:15 PM // 23:15

The "adult purchase for minor child" is for Europe, where the requirements are different.

Kuroshi · Jun 30, 2009, 11:32 PM // 23:32

I'm pretty sure they refer to sharing as someone outside of your household, i.e a friend made on the game etc...

They cannot realistically expect people of the same household to buy another copy of the game just to play. For instance what if there is only one computer in the household and 2 people would like to play? How are you gonna have 2 editions of the game on the same computer (Partitions of course, but that is not something everyone is going to do).

Edit:btw ^^ Darcy I'm from RI also, right on the border to MA in Pawtucket. Nice to see someone around my way playing. I actually just installed this game today going to give it a shot once the kids go to bed.

Jun 29, 2009, 06:44 PM // 18:44	#1
OoO Rift OoO Lion's Arch Merchant Join Date: Jan 2009 Location: 127.0.0.1 Profession: Rt/	Sharing an Account against the EULA? IS sharing an account against the EULA? Because me n my brother had origionally paid half n half for the account i use now, for he never had intrest in the game. Just wondering because i am trying to get my free storage and support said they need my original birthdate, name, and adress used in creating the account...BUT im not sure if i had combined my brother's and i's birthdates or something of the sort...i doubt i even put in my actual adress and name O_o''

Jun 29, 2009, 07:48 PM // 19:48	#6
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Although it sounds like they never actually shared the account, if his brother never played. They just shared the cost of the game. But explain to Support that you gave incorrect info for registration (and you are an idiot), but have all the other supporting purchase materials. Give them access keys and character names and anything else you can think of to confirm that it is really your account and not one you hacked. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Jun 29, 2009, 07:56 PM // 19:56	#7
Inde Site Contributor Join Date: Dec 2004	I guess I violate the EULA. AHHHH, BAN INDE!! Do what Darcy said, you don't need to share with support that you and your brother are using the account together. There are plenty of us who used bogus information for our registration. Provide as much as you can of the following: Your name Your game account name(s) Your address Your telephone number Your birth date Your access keys (a scan of the key would be super helpful) The last four digits of the credit card(s) that you used for NCsoft Store or Guild Wars In-Game Store purchases

Jun 30, 2009, 11:15 PM // 23:15	#15
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	The "adult purchase for minor child" is for Europe, where the requirements are different. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Jun 30, 2009, 11:32 PM // 23:32	#16
Kuroshi Ascalonian Squire Join Date: Jun 2009 Location: RI Guild: Ancient Guard [Gold] Profession: R/N	... I'm pretty sure they refer to sharing as someone outside of your household, i.e a friend made on the game etc... They cannot realistically expect people of the same household to buy another copy of the game just to play. For instance what if there is only one computer in the household and 2 people would like to play? How are you gonna have 2 editions of the game on the same computer (Partitions of course, but that is not something everyone is going to do). Edit:btw ^^ Darcy I'm from RI also, right on the border to MA in Pawtucket. Nice to see someone around my way playing. I actually just installed this game today going to give it a shot once the kids go to bed.

Jun 29, 2009, 07:37 PM // 19:37	#3
OoO Rift OoO Lion's Arch Merchant Join Date: Jan 2009 Location: 127.0.0.1 Profession: Rt/	Oh ok, well then i guess its ok.. :> ty

Jun 29, 2009, 07:43 PM // 19:43	#5
[Morkai] Jungle Guide Join Date: Oct 2007 Guild: Heroes of Elonia [HE] Profession: W/Rt	Shoulda just kept it shush.

Jun 29, 2009, 09:23 PM // 21:23	#9
Helix Dreadlock Jungle Guide Join Date: Jan 2009 Location: Imperial Sanctum Guild: Legendary Drunken Masters [DUI] Profession: E/Me	Support wont help you unless you're 18+ or need a parent/guardian account made..... why make it rated 13+? lol

Jun 30, 2009, 10:34 AM // 10:34	#13
Dryndalyn Frost Gate Guardian Join Date: May 2007	Setting up my NCsoft Master Account was a nightmare because I have 6 full accounts plus one storage account they wanted every single key code I ever had. On some accounts I even had different addresses, since I used a mix of my mom's and my dad's addresses (they are divorced). I use their addresses because they are addresses in Canada (which are permanent addresses for me) as opposed to my own as I am living abroad at the moment. Anyway, it took several days of back and forth to get all of that stuff settled as well as connecting accounts together onto Master accounts. After all that, I still do not know what is going on with Asia not being able to access the free storage. I think that they will remedy this issue though because they can't say, "Ok if you sign up for an NCsoft account, you can all have free storage, yay! ....Oh, wait a minute. Not the Asians. You Asians and those of you who live with the Asians don't get any free storage. Thanks for making all the NCsoft master accounts, though. We wanted those. Yeah." It is my belief that anyone who has written into support proir to the deadline will still get that support even after the deadline because people did actually go in and sign up for the Free Storage Pane on time. The issues that have blocked these people from getting the Free Storage Pane seem multiple and confusing. This game has been out for years and it seems to me that a lot of people are not going to remember all of their info since the year that they signed up. Nor would some remember where they put the info that they wrote down, or they had their info on their hard drive but since then it's been wiped, upgraded or whatever. The list goes on. I know after all this, however, that I have learned my lesson and will keep a proper record of every single thing I do online from now on. This is my first online dealing of any kind and I guess we all have to learn somewhere.