Account hacked - Guild Wars Forums

King of kill3rs · Jun 29, 2012, 02:18 AM // 02:18

Its DC'd twice and now it's saying my info is incorrect.. How can I fix this?

Leohan · Jun 29, 2012, 03:51 AM // 03:51

Contact Ncsoft support as soon as possible http://us.ncsoft.com/en/support/
Direct Link to GW Account Support / Login Help:
https://guildwars.custhelp.com/app/account/support

There a is a recover an account and items system in place now, so getting your stuff back isn't a huge issue anymore. Just submit a report right away to minimize the damage.

Nyid · Jun 29, 2012, 04:19 AM // 04:19

Do you have an e-mail notification regarding a password change? If not, I'd guess that your problem may be linked to Guild Wars 2. If you have linked your original Guild Wars account to gw2, the password will be the same used in gw2. I believe there may be a slight delay following the first time the two are linked. Still I suggest you treat this as a security risk and notify Anet. These are merely proactive steps that may or may not help (seeing as a reply from anet will likely take a day or two).

Good luck,
Nyid

King of kill3rs · Jun 29, 2012, 03:58 PM // 15:58

i used the same password as my GW account on here so that was the problem i read a post from gaile saying that.... after the fact lol, anyways wheres the items getting back thing?

Jun 29, 2012, 02:18 AM // 02:18	#1
King of kill3rs Pre-Searing Cadet Join Date: Jun 2012 Guild: Dead Profession: N/Rt	Account hacked Its DC'd twice and now it's saying my info is incorrect.. How can I fix this?

Jun 29, 2012, 03:58 PM // 15:58	#4
King of kill3rs Pre-Searing Cadet Join Date: Jun 2012 Guild: Dead Profession: N/Rt	thanks i used the same password as my GW account on here so that was the problem i read a post from gaile saying that.... after the fact lol, anyways wheres the items getting back thing?

Jun 29, 2012, 03:51 AM // 03:51	#2
Leohan Frost Gate Guardian Join Date: Oct 2009 Profession: R/	Contact Ncsoft support as soon as possible http://us.ncsoft.com/en/support/ Direct Link to GW Account Support / Login Help: https://guildwars.custhelp.com/app/account/support There a is a recover an account and items system in place now, so getting your stuff back isn't a huge issue anymore. Just submit a report right away to minimize the damage.

Jun 29, 2012, 04:19 AM // 04:19	#3
Nyid Frost Gate Guardian Join Date: Aug 2011	Do you have an e-mail notification regarding a password change? If not, I'd guess that your problem may be linked to Guild Wars 2. If you have linked your original Guild Wars account to gw2, the password will be the same used in gw2. I believe there may be a slight delay following the first time the two are linked. Still I suggest you treat this as a security risk and notify Anet. These are merely proactive steps that may or may not help (seeing as a reply from anet will likely take a day or two). Good luck, Nyid