Access Key is unreadable... help! - Guild Wars Forums

Taedran · May 02, 2007, 09:07 PM // 21:07

Well I found the access key on the back of the Disc-Case-Cover, and it wanted me to gently scratch off the silver with the coin to reveal the Key...
when I did, I got most of the silver off, but alot of the words are REALLY smeared, there are only 2... maybe 1 1/2 segments that are readable, what can I do?

Thomas.knbk · May 02, 2007, 09:13 PM // 21:13

go back to the store and get a new one

Taedran · May 02, 2007, 09:15 PM // 21:15

So pay another $30?

Realm of Fiery Doom · May 02, 2007, 10:09 PM // 22:09

Can you give your code to them and ask them to tell you what it says, and if they can't, give you a new one for free? (if you give them back the CDs and manuals and all).

dargon · May 03, 2007, 01:23 AM // 01:23

alternatively to the store, take a picture with a digital camera, on get in touch with ANet via support.guildwars.com

Thomas.knbk · May 03, 2007, 07:14 AM // 07:14

Quote:

Originally Posted by Taedran

So pay another $30?

No, go back to the store and tell them wtf is this I can't read this shit give me a new one. for free.

Arduin · May 03, 2007, 08:04 AM // 08:04

Quote:

Originally Posted by Thomas.knbk

No, go back to the store and tell them wtf is this I can't read this shit give me a new one. for free.

Yeah, but try to be a bit more polite

ichigo_panty · May 03, 2007, 09:26 AM // 09:26

As long as you can prove that you brought the copy at that shop, you can change it.
It is included in the manual that if the cd-key is missing or unreadable, you may change it within 14 days.
Hope that you still have your receipt. And next time, open it in the shop and scratch it in front of them.

May 02, 2007, 09:07 PM // 21:07	#1
Taedran Pre-Searing Cadet Join Date: May 2007	Access Key is unreadable... help! Well I found the access key on the back of the Disc-Case-Cover, and it wanted me to gently scratch off the silver with the coin to reveal the Key... when I did, I got most of the silver off, but alot of the words are REALLY smeared, there are only 2... maybe 1 1/2 segments that are readable, what can I do?

May 02, 2007, 09:13 PM // 21:13	#2
Thomas.knbk Forge Runner Join Date: Jul 2006	go back to the store and get a new one

May 02, 2007, 09:15 PM // 21:15	#3
Taedran Pre-Searing Cadet Join Date: May 2007	So pay another $30?

May 02, 2007, 10:09 PM // 22:09	#4
Realm of Fiery Doom Lion's Arch Merchant Join Date: Mar 2007 Guild: Realm of Fiery Doom	Can you give your code to them and ask them to tell you what it says, and if they can't, give you a new one for free? (if you give them back the CDs and manuals and all).

May 03, 2007, 01:23 AM // 01:23	#5
dargon Furnace Stoker Join Date: May 2005 Guild: The Seraphim Knights [TSK] Profession: R/	alternatively to the store, take a picture with a digital camera, on get in touch with ANet via support.guildwars.com

May 03, 2007, 09:26 AM // 09:26	#8
ichigo_panty Krytan Explorer Join Date: Nov 2006 Guild: Exiled And Forsaken[EnF]	As long as you can prove that you brought the copy at that shop, you can change it. It is included in the manual that if the cd-key is missing or unreadable, you may change it within 14 days. Hope that you still have your receipt. And next time, open it in the shop and scratch it in front of them.