Curse

Zeph · Aug 29, 2007, 10:25 AM // 10:25

I've been wondering about this for a while now, hoping that ANet would make GW:EN available to buy a day or so before the 31st to avoid this, but now it seems that won't be the case.

Will the NCSoft servers overload when thousands of people try to buy GW:EN online @ 12:01?

The reason I fear they will is because when the pre-order pack came out, I, like many more, tried to buy it the moment it became available. I was online when the update came which added the pre-order pack so thought "ooo might as well get that while I'm here". I entered the store, put all my details in to buy it and click the button to send the transaction... only for it to time out a couple of minutes later with a message saying something like "unable to complete transaction". So I decided to leave it until the next morning when the server load would be a bit less. When I got up next day I had received a mail saying my transaction completed, so I logged on to check and I had actually bought the pack, despite the store appearing to time out and the transaction appearing to fail.

Now, that was just for the pre-order pack.

So what is going to happen when MANY more people try to buy GW:EN? I really fear the servers will overload and we'll all be sitting around trying to get the store to work, or worst still, end up getting multiple charges because we had transactions we thought timed out on us but which actually went through.

What do you think guys?

ember2inferno · Aug 29, 2007, 10:54 AM // 10:54

Well, let's hope not. I'd be miiiighty angry if that happened to me, an if it does happen to people I bet A-Net will get some rather nasty emails.

Rhys · Aug 29, 2007, 10:58 AM // 10:58

I'm just afraid it might get stuck on the "processing transaction" screen.

Takeko Nakano · Aug 29, 2007, 11:09 AM // 11:09

I predict chaos!

Of course I pre-ordered from Gameplay UK.

Kelsey Cain · Aug 29, 2007, 11:24 AM // 11:24

yup...................

Tijger · Aug 29, 2007, 11:26 AM // 11:26

Yes/No. Please choose one.

Rehnahvah Gahro · Aug 29, 2007, 11:37 AM // 11:37

I bet that it will not work without any problems, I'm not saying it will cause a worst case scenario, but I cannot imagine that everything will be just fine. But I'd like to be wrong this time, of course.

BTW, worst case would be that hundreds of thousands of players are not able to buy ingame for hours because the store crashes completely

Make it available 1 day before release I'd say, we cannot access Gwen anyway, so what is the point in this strategy?

sassoonssamson · Aug 29, 2007, 11:41 AM // 11:41

yes it will happened to me during nightfall

my retail copy didnt reach me ( came after 2 months) so i decided to buy online as I wanted to play instantly

But I couldnt The servers got overloaded and they actually disabled the in game store for a few hours
Yup I agree it has to go on sale atleast 1 day before

WinterSnowblind · Aug 29, 2007, 11:45 AM // 11:45

Quote:

Originally Posted by Takeko Nakano

I predict chaos!

Of course I pre-ordered from Gameplay UK.

Same as me.

Should be here tomorrow, since they usually send things out early. My order has actually just changed to "being picked"

zanntos · Aug 29, 2007, 11:54 AM // 11:54

"This is the Gamestop pre-order system your game 'Guild Wars: Eye of the North' will be ready for pickup 'Wednesday, before noon'"

Picking my copy up from Gamestop later today, since the software is in, the content just isn't "live" yet. I'll get to spend most of tommorow drooling over my manuals and waiting for the content to go live.

Since i just started playing this month (yes already buying expansion i like the game

) i've already paid my Online store 29+ to get the bonus pack.

immortius · Aug 29, 2007, 11:58 AM // 11:58

I reckon it will be like when the preorder first came out, maybe worse. Just remember to be patient, and if the transaction times out leave the store and check whether it completed or not.

tyche7 · Aug 29, 2007, 12:36 PM // 12:36

My bets are -- Yes. The preorder bombed out on me as well. I never did see the "transaction complete" type screen but it turns out that everytime I tried to process my order it did somehow go through and my credit card company called me as there were 4 charges of the same thing on my card. Luckily we got the extra 3 dropped so I only paid for and got one preorder - and it was cheap. With the full version and the great number of people ordering - I foresee this thing happening to a LOT of people if Anet doesn't seriously compensate and add another server or something.

Keithark · Aug 29, 2007, 01:05 PM // 13:05

Quote:

Originally Posted by Zeph

I've been wondering about this for a while now, hoping that ANet would make GW:EN available to buy a day or so before the 31st to avoid this, but now it seems that won't be the case.

Will the NCSoft servers overload when thousands of people try to buy GW:EN online @ 12:01?

The reason I fear they will is because when the pre-order pack came out, I, like many more, tried to buy it the moment it became available. I was online when the update came which added the pre-order pack so thought "ooo might as well get that while I'm here". I entered the store, put all my details in to buy it and click the button to send the transaction... only for it to time out a couple of minutes later with a message saying something like "unable to complete transaction". So I decided to leave it until the next morning when the server load would be a bit less. When I got up next day I had received a mail saying my transaction completed, so I logged on to check and I had actually bought the pack, despite the store appearing to time out and the transaction appearing to fail.

Now, that was just for the pre-order pack.

So what is going to happen when MANY more people try to buy GW:EN? I really fear the servers will overload and we'll all be sitting around trying to get the store to work, or worst still, end up getting multiple charges because we had transactions we thought timed out on us but which actually went through.

What do you think guys?

What you described is a common issue with the store, had you tried to purchase again you would have paid for and recieved 2 keys...beware when buying game that you do not try to buy it again and get charged 2 times or more for the same game. (this is also the reason for the change in EULA that says credit card "charge backs" will get you banned. If you cllick 10 times and every time it says transaction failed, then you find out you just bought the $40 campaign for $400 you are screwed. Because a-net will not refund and if you charge back they close your whole account...pretty shitty if you ask me)

lyra_song · Aug 29, 2007, 01:07 PM // 13:07

Magic 8 Ball says: RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO Yes

It will be just like Hasbro's online store when they release those San Diego Comic Con exclusive toys on their website....killed it.

TRUEgamer · Aug 29, 2007, 01:12 PM // 13:12

I hope not. I have to buy two copies through the online store (one for my girlfriend, one for me).

Zeph · Aug 29, 2007, 01:16 PM // 13:16

Quote:

Originally Posted by Keithark

What you described is a common issue with the store, had you tried to purchase again you would have paid for and recieved 2 keys...beware when buying game that you do not try to buy it again and get charged 2 times or more for the same game. (this is also the reason for the change in EULA that says credit card "charge backs" will get you banned. If you cllick 10 times and every time it says transaction failed, then you find out you just bought the $40 campaign for $400 you are screwed. Because a-net will not refund and if you charge back they close your whole account...pretty shitty if you ask me)

Yeah, thats the exact thing I fear will happen. I just hope I'm wrong.

roperratt · Aug 29, 2007, 01:18 PM // 13:18

I am not one to normaly complain, but this has become a worry of mine. I would like some confirmation from A-net that they are prepared to handle the influx. I truly enjoyed the pre-view weekend, but I've noticed that nobody is mentioning the incredible lag as a million people started downloading the game at midnight. It literaly took an hour for me get to into the first dungeon, and I have a pretty fast DSL connection. Basic dial-up connections will probably be useless. To whit: "There will be weeping and wailing, and gnashing of teeth, in the great and terrible day." Mark your calenders kids, it will be a massacre.

RTSFirebat · Aug 29, 2007, 01:43 PM // 13:43

Most likely it will, which is why I find it odd a.net have not release it to buy earlier.

Mordakai · Aug 29, 2007, 02:30 PM // 14:30

Quote:

Originally Posted by Keithark

What you described is a common issue with the store, had you tried to purchase again you would have paid for and recieved 2 keys...beware when buying game that you do not try to buy it again and get charged 2 times or more for the same game. (this is also the reason for the change in EULA that says credit card "charge backs" will get you banned. If you cllick 10 times and every time it says transaction failed, then you find out you just bought the $40 campaign for $400 you are screwed. Because a-net will not refund and if you charge back they close your whole account...pretty shitty if you ask me)

OK, can this actually happen?

As far as I know, you can't buy the same Game from the online store more than once, can you? I mean, once you buy Nightfall, it says "Already purchased."

And even if you get 10 "account pending" charges to your credit card, one should go through, the rest should drop off.

Does anyone have a concrete example of their account actually being withdrawn multiple times for the same product?

Malice Black · Aug 29, 2007, 02:50 PM // 14:50

I pre-ordered my copy because I had the same idea (major lag/crash) however my copy has now been delayed

might buy online if the store holds out and give the CD key (when it arrives) to a guildie who doesn't have the cash to buy.