Curse

Mr T Bone · May 17, 2005, 04:59 PM // 16:59

While I am playing the screen just freezes sometimes and I hear the last sound repeated over and over again. I have to reboot. What could be causing this?

eddiejclayton · May 17, 2005, 05:46 PM // 17:46

Does this happen with any other games or is it just Guild Wars? I had a similar situation a few months ago..happened in all games. My problem was my PSU, all of my rails were low.

kirab · May 17, 2005, 08:27 PM // 20:27

Post your system specs as well.

Mr T Bone · May 17, 2005, 08:33 PM // 20:33

Just Guild wars

AMD Athlon XP 2600+ , 2.08 GHz, 512 mb RAM.
Is this enough info? If need more could you tell me where to find it. Thankyou

Mr T Bone · May 17, 2005, 09:48 PM // 21:48

i did a BurnInTest and these are results. hope these help

Principa Discordia · May 17, 2005, 10:46 PM // 22:46

Just out of curiosity, T Bone, could you provide us with the following information?

1.) The make and model of your graphics card.
2.) The make and model of your sound card.
3.) The watts/volts ratings of your PSU (if possible).
4.) When was the last time you defragged your hard disk?
5.) Is there any noticeable heat coming from inside the PC?
6.) Have you attempted to reinstall the Guild Wars client?

This information could help a lot. Thanks in advance.

Mr T Bone · May 18, 2005, 08:31 AM // 08:31

Quote:

Originally Posted by Principa Discordia

Just out of curiosity, T Bone, could you provide us with the following information?

1.) The make and model of your graphics card. Where can i find this info
2.) The make and model of your sound card.Where can i find this info

3.) The watts/volts ratings of your PSU (if possible).Where can i find this info

4.) When was the last time you defragged your hard disk? Not for a long time
5.) Is there any noticeable heat coming from inside the PC? Usually at 52C when playing guild wars
6.) Have you attempted to reinstall the Guild Wars client? No

This information could help a lot. Thanks in advance.

thanks for help but need to know where to find the info

Principa Discordia · May 18, 2005, 12:10 PM // 12:10

Quote:

Originally Posted by Mr T Bone

thanks for help but need to know where to find the info

No problem, I'll give you a hand...

1.) The make and model of your graphics card.
You can find this by clicking Run... on the Start menu and typing "dxdiag" into the box. Once the DirectX screen loads, click the display tab and it should show all the information about your graphics card that we need.

2.) The make and model of your sound card.
You can also find this in the DirectX screen, but sometimes it's incorrect (mainly if it's an on-board sound card.) Let me know what it says anyway.

3.) The watts/volts ratings of your PSU (if possible).
You can find this by opening the case on your PC, at the top of the case (assuming you have a tower) should be a box where your power lead plugs in. On the visible side of that box should be a large sticker with a bunch of numbers, what I'm particularly interested in is the power rating (eg. 350w) and the 12v rating (eg. 15a).

I suggest you try defragging your hard disk and, if the problem remains, reinstalling Guild Wars. Can't wait to hear back from you.

Svenn · May 18, 2005, 12:49 PM // 12:49

Quote:

Originally Posted by Mr T Bone

i did a BurnInTest and these are results. hope these help

As far as I can see in the screenshot, you didn't run the 3D Graphics, which is probably the most relevant test in this instance. Try giving that a spin for 15 min. at 100%, by itself. Monitor your card temps, if you have that capacity.

You might also give memory a spin at 100% by itself, as you didn't put much of a load on it last time.

Mr T Bone · May 18, 2005, 01:05 PM // 13:05

Quote:

Originally Posted by Principa Discordia

No problem, I'll give you a hand...

1.) The make and model of your graphics card.
You can find this by clicking Run... on the Start menu and typing "dxdiag" into the box. Once the DirectX screen loads, click the display tab and it should show all the information about your graphics card that we need.

2.) The make and model of your sound card.
You can also find this in the DirectX screen, but sometimes it's incorrect (mainly if it's an on-board sound card.) Let me know what it says anyway.

3.) The watts/volts ratings of your PSU (if possible).
You can find this by opening the case on your PC, at the top of the case (assuming you have a tower) should be a box where your power lead plugs in. On the visible side of that box should be a large sticker with a bunch of numbers, what I'm particularly interested in is the power rating (eg. 350w) and the 12v rating (eg. 15a). 12v rating = 20A peak 16A max and its 240W at 12V
I suggest you try defragging your hard disk and, if the problem remains, reinstalling Guild Wars. Can't wait to hear back from you.

Done

here you go

thanks

Principa Discordia · May 18, 2005, 01:16 PM // 13:16

Thanks a lot for the info! Your graphics card should run Guild Wars quite well, I've never heard of any serious issues with the 9200 series, but you will need to turn a lot of settings down (assuming you haven't already.)

I do have to say, though, that a 240w power supply is rather small. It could well be causing problems. The 12v rail has a nice amount of power though, so it should be okay I guess. Still, I'm suspicious of it.

Did defragmenting your hard drive help at all? If not then please reinstall Guild Wars (if you have the time) and get back to us.

Thanks a lot for the continued input.

termite · May 18, 2005, 02:59 PM // 14:59

It's possible that your drivers are making your computer freeze. I was running on Catalyst 5.1's before and it would freeze every now and then (the same way you described it). After installing 5.4 the problem went away.

P.S. The latest (as of today) are 5.5's at http://www.ati.com/home/online/CatalystXPdriver.html

Mr T Bone · May 18, 2005, 06:05 PM // 18:05

I havent froze for 5 hrs of gameplay today so i think its fixed.
Solutions I took:
Defragging
Taking off cases reducing temp from 54C to 47C

Dunno which 1 is the 1 that solved it.

Thanks for help people

Principa Discordia · May 18, 2005, 06:13 PM // 18:13

54c is relatively safe, so I assume it was just that your hard disk was fragmented and massively increasing data access times.

If it has any more trouble, let us know.

Mr T Bone · May 18, 2005, 06:27 PM // 18:27

I havent froze for 5 hrs of gameplay today so i think its fixed.
Solutions I took:
Defragging
Taking off cases reducing temp from 54C to 47C

Dunno which 1 is the 1 that solved it.

Thanks for help people

Mr T Bone · May 18, 2005, 06:28 PM // 18:28

Quote:

Originally Posted by Principa Discordia

54c is relatively safe, so I assume it was just that your hard disk was fragmented and massively increasing data access times.

If it has any more trouble, let us know.

Can defragging fk up your com i remember being told this ages ago

Principa Discordia · May 18, 2005, 06:30 PM // 18:30

Quote:

Originally Posted by Mr T Bone

Can defragging fk up your com i remember being told this ages ago

Not in the slightest. Regular defragging keeps a hard disk very healthy.

Mr T Bone · May 18, 2005, 06:32 PM // 18:32

Quote:

Originally Posted by Principa Discordia

Not in the slightest. Regular defragging keeps a hard disk very healthy.

ok thankyou youve been a great help

Mr T Bone · May 18, 2005, 06:36 PM // 18:36

what is your name in game Principa i would love to fight with you and be friends

.
Im Mr T Bone or Mr T Shirt

Lestaticon · May 18, 2005, 10:14 PM // 22:14

I hope you don't mind me saying so, Principa, but outstanding work. You're very kind and patient.

Mr T Bone, good going. It makes the whole process so much more rewarding for a volunteer tech when you're that responsive. Kudos to both of you.

Sorry to interrupt the thread, but this was some solid communication.