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Old May 23, 2005, 03:12 PM // 15:12   #1
Ascalonian Squire
 
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Arrow Users of AntiVir PersonalEdition or other antivirus and seeing video/audio problems

This is the only piece of software that causes weird video/audio problems while I play GW. When I turn it off while playing, no problems ever.
Just right-click the AntiVir Guard icon in the system tray, and uncheck the Activate AntiVir Guard. I just put the check back after playing GW to activate it.
I would think other antivirus software may cause similar problems, and would have similar procedures. In any other games, AntiVir causes no problems. Hope it helps some out there.

Last edited by Rogie; May 23, 2005 at 03:34 PM // 15:34.. Reason: Typos
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Old May 23, 2005, 03:33 PM // 15:33   #2
Pre-Searing Cadet
 
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Thanks, I use this and get wierd audio problems followed by a BSoD without words on. Ill try this later and see what happens.
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Old May 23, 2005, 04:03 PM // 16:03   #3
Krytan Explorer
 
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RipperRoo, your description seems similar to the problems I've been having: first the sound disappears and white blocks appear around the cursor, and after this I eventually get an empty BSOD. Are these also the same errors you had Rogie? I'm indeed running Antivir Personal Edition, I'll try deactivating it and see if it helps.
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Old May 23, 2005, 04:23 PM // 16:23   #4
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i get the same problem no sound blocks around the mouse and stuff and the my pc craps out on me
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Old May 23, 2005, 04:34 PM // 16:34   #5
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Hmmm...I'll have to test shutting this off. If it solves anything, maybe I'll just go for AVG instead. I've had infrequent random crashes and a problem where certain sounds drop out over time (fixed by alt-tabbing out then back in)
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Old May 23, 2005, 10:57 PM // 22:57   #6
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i used to use Antivir
But it slowed down my pc too much - and i thought was rubbish

AVG - much faster (and is the same thing)
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Old May 24, 2005, 04:07 AM // 04:07   #7
Ascalonian Squire
 
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AntiVir has a higher detection rate than AVG, so it is not the same thing, but AVG realtime protection is indeed faster if you can live with the lower detection rate.

But this thread isn't about what antivirus is better than what, etc. Just trying to help others that may be having a similar problem, no matter what antivirus they are using.
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Old May 26, 2005, 08:46 AM // 08:46   #8
Ascalonian Squire
 
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I can confirm this. Guild Wars has conflicts with Antivir PersonalEdition.
I had these BSOD/reboot problems with sounds missing/white block around cursor since i bought the game. If i disable Antivir when playing the game the problems are gone. Didn't have a single reboot/BSOD since then.

This topic should mentioned in the common solutions thread
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Old May 26, 2005, 02:16 PM // 14:16   #9
Ascalonian Squire
 
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if you dont want to use AntiVir or AVG (i dont really like AVG), try Avast! www.avast.com

its free like the others, has a better detection rate than AVG, looks better than the others, supports 32-bit and 64-bit Windows, and has no known issues with Guild Wars as far as i know (i run it all the time).
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Old May 27, 2005, 10:02 AM // 10:02   #10
Pre-Searing Cadet
 
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It appears that Antivir was the problem. Thank you very very much!
I'll take a look at Avast aswell actually.
Thanks again.
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