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Old Jun 07, 2005, 07:28 AM // 07:28   #1
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Default Crashing Issues

Im just going to compile in everything from another forum.

Ok. Ive talked to tech support twice and both times with no prevail. Ill begin with my system specs then on to what usually occurs.

Prescott Intel Pentium 4 CPU 3.40GHz 1024 lvl 2 cache
Antec 550w True Power Server Power supply
Gigabyte 8IG1000P-g Motherboard
BFG Tech NVIDIA GeForce 6800 Ultra OC with Omega 1.6693 Drivers
1 Gig of PC 3200 Kingston HyperX Ultra Low Latency Ram Clocks (2,2,2,5)
160 Gig Segate Hard Drive

I have gone through memory testing with no errors. Trying to swap out Sticks at a time to see If I have bad memory. Ive ran MBM to watch fan speeds/CPU+Case Temps. Watching my NVIDIA temperature control settings to see if it over heats (It doesn't even come close to the core slowdown threshold). Ive Installed 4 Sets of NVIDIA drivers (71.84, 71.89, Omega 66.93, and 61.77). Reinstalled GW 2 times and doing the reinstall fix another time. Ive ran every spyware/adaware program I absolutely could think of. Ran scandisk/Defragmented. Reformatted my pc and reinstalled Windows XP Pro with SP2. Swapped power cables from my psu to vid card with direct link (nothing else connected in the chain). And shut down every program possible that I could without interfering with services.

Now what usually will happen is during game (Usually when I get near the end of a mission, I hate it when it does this...) it will primarlly just crash in all. Whole system will shut down and restart. I can usually hear the game sound like its freezing inbetween sounds before it entirely crashes. In pre I still did have problems. The crashes were so random. I did have a strife of luck during pre and actually got to play for 3 hours straight. Currently where it crashes alot is the Ft. Ranik mission. And the very first mission of post. When it crashes near the end of a mission it sounds/looks like the game hangs. Like there was a texture problem. I can normally tell its going to happen soon because characters will start to look like shiny white bricks running around or the context of items will not show when you place your cursor over it. There has been select few times where I can pop off an error report to Arena.net but as soon as it tries to close it it crashes. Only 2 reports have made into my log area. There have been times that I would just open up GW and it would crash. An error came up one time saying that it could possibly be memory/cpu gpu temperature. But obviously not. Also today I have had 2 crashes once restarting my system and another just crashing the game specifically. Any help/ideas would be apreciated.

Last edited by LiquidBlue; Jun 08, 2005 at 03:32 AM // 03:32..
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Old Jun 07, 2005, 07:55 AM // 07:55   #2
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Just one thing for you to try as you have the BFG 6800 card.

In the BIOS, switch of the AGP Fast Write option. From whatever the setting is, swtich it to disabled and see what happens then.

This has been reported before.

Hope this helps.
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Old Jun 07, 2005, 02:58 PM // 14:58   #3
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Quote:
Originally Posted by Dirkiess
Just one thing for you to try as you have the BFG 6800 card.

In the BIOS, switch of the AGP Fast Write option. From whatever the setting is, swtich it to disabled and see what happens then.

This has been reported before.

Hope this helps.
Sweet Ill give it a try this evening. Ill post if there are any more issues.
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Old Jun 07, 2005, 07:08 PM // 19:08   #4
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Ive also heard something along the lines of underclocking that BFG OC to NVIDIA standard. I think its 350 core... and i think the mem is ok like you have it.
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Old Jun 07, 2005, 07:25 PM // 19:25   #5
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what resolution do you run the game at? and have you tried a smaller resolution? this will give you a real good idea if it's the video card causing the crash or if it's something else. Might also want to try turning off anti-aliasing. Your card shouldn't be crashing this machine. What sound card are you using? are you only experiencing these issues when playing GW or does your computer crash other times?
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Old Jun 07, 2005, 07:34 PM // 19:34   #6
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Quote:
Originally Posted by Algren Cole
what resolution do you run the game at? and have you tried a smaller resolution? this will give you a real good idea if it's the video card causing the crash or if it's something else. Might also want to try turning off anti-aliasing. Your card shouldn't be crashing this machine. What sound card are you using? are you only experiencing these issues when playing GW or does your computer crash other times?
As far as I know and from another Thread posted here the other day, the guy had exactly the same problems and he also had a BFG card as above. He had tried everything until he spoke to BFG support who advised him to turn off the option I mentioned above, as they mentioned there is an issue with 6800 cards. Whether it's only BFG cards or the whole batch, that they didn't say.

This resolved all his issues and he hasn't had a problem since, so will be interesting to see if the same thing resolves this guys problem too.
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Old Jun 07, 2005, 07:42 PM // 19:42   #7
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Quote:
Originally Posted by Dirkiess
As far as I know and from another Thread posted here the other day, the guy had exactly the same problems and he also had a BFG card as above. He had tried everything until he spoke to BFG support who advised him to turn off the option I mentioned above, as they mentioned there is an issue with 6800 cards. Whether it's only BFG cards or the whole batch, that they didn't say.

This resolved all his issues and he hasn't had a problem since, so will be interesting to see if the same thing resolves this guys problem too.

ya I'm interested in that resolution. I've got a BFG 5800GT OC, and love it. I enjoy hearing about the faults of card manufacturers I hold in a pleasant light.
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Old Jun 07, 2005, 09:25 PM // 21:25   #8
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Ok, im giving the fast write option a try right now. Ill reply in about 15.

Edit: And im running it in window mode.

Edit 2 : Ok. So I tried the fast write option and disabled it. I got about halfway through the Ft. Ranik mission and froze... it hung for about 15 seconds then crashed my pc. Im fresh out of ideas.

Last edited by LiquidBlue; Jun 07, 2005 at 09:48 PM // 21:48..
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Old Jun 07, 2005, 09:50 PM // 21:50   #9
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Quote:
Originally Posted by Algren Cole
what resolution do you run the game at? and have you tried a smaller resolution? this will give you a real good idea if it's the video card causing the crash or if it's something else. Might also want to try turning off anti-aliasing. Your card shouldn't be crashing this machine. What sound card are you using? are you only experiencing these issues when playing GW or does your computer crash other times?
Im running onboard sound. Resoultion for my desktop is 1024x768. And I run the game in window mode. AA has been turned off, ive tried it with application control also. And yes, only playing GW does this happen.
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Old Jun 07, 2005, 09:54 PM // 21:54   #10
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Quote:
Originally Posted by LiquidBlue
Im running onboard sound. Resoultion for my desktop is 1024x768. And I run the game in window mode. AA has been turned off, ive tried it with application control also. And yes, only playing GW does this happen.

can I ask why you play in Window Mode? and have you tried playing full screen?
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Old Jun 07, 2005, 09:59 PM // 21:59   #11
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Quote:
Originally Posted by Algren Cole
can I ask why you play in Window Mode? and have you tried playing full screen?
Its kind of a thing that I do. I just like playing in window mode. Always have with D2. And yes for the first parts (Pre) I have played in Full Screen.
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Old Jun 07, 2005, 10:01 PM // 22:01   #12
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Quote:
Originally Posted by LiquidBlue
Its kind of a thing that I do. I just like playing in window mode. Always have with D2. And yes for the first parts (Pre) I have played in Full Screen.

Did it freeze on you then?? It sounds like you're having voltage issues with your memory. Try turning the latency up and the voltage down in your BIOS
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Old Jun 07, 2005, 10:04 PM // 22:04   #13
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Quote:
Originally Posted by Algren Cole
Did it freeze on you then?? It sounds like you're having voltage issues with your memory. Try turning the latency up and the voltage down in your BIOS
Yes it did. Ill give it a shot.
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Old Jun 07, 2005, 10:14 PM // 22:14   #14
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I've tested what you have told me to do with the voltage and I got my favorite screen.

*--> Crash <--*
Exception: c0000005
Memory at address 00000001 could not be written
App: Gw.exe
ProgramId: 1
Build: 10899
When: 6/7/2005 14:09:07
Flags: 0x1
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Old Jun 07, 2005, 10:58 PM // 22:58   #15
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Another one for running full screen.

*--> Crash <--*
Assertion:
MdlAnim.cpp(811)
App: Gw.exe
ProgramId: 1
Build: 10899
When: 6/7/2005 14:55:15
Flags: 0x1
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Old Jun 08, 2005, 12:02 AM // 00:02   #16
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Quote:
Originally Posted by LiquidBlue
Another one for running full screen.

*--> Crash <--*
Assertion:
MdlAnim.cpp(811)
App: Gw.exe
ProgramId: 1
Build: 10899
When: 6/7/2005 14:55:15
Flags: 0x1

Is Guild Wars the only game that crashes the system? can you still play like d2 for instance?
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Old Jun 08, 2005, 12:50 AM // 00:50   #17
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Try uninstalling and reinstalling Guild Wars. Also make sure that you delete everything in program files/guild wars. And try Underclocking your card
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Old Jun 08, 2005, 01:01 AM // 01:01   #18
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Quote:
Originally Posted by Algren Cole
Is Guild Wars the only game that crashes the system? can you still play like d2 for instance?
yes, I can still play d2.

Quote:
Originally Posted by ElRay
Try uninstalling and reinstalling Guild Wars. Also make sure that you delete everything in program files/guild wars. And try Underclocking your card
Ive tried 3 times. Underclocking my card will cause hardware damage as stated by Nvidia. I called them about it.
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Old Jun 08, 2005, 01:07 AM // 01:07   #19
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Quote:
Originally Posted by LiquidBlue
yes, I can still play d2.



Ive tried 3 times. Underclocking my card will cause hardware damage as stated by Nvidia. I called them about it.
Basically what Elrey was meaning, the BFG cards are Overclocked out of the factory, so turn the clock down to the official settings that that brand of card would normally be.

Example, the BFG may be clocked at 375, but it's real clock should be 350. You down clock it to 350.

This is just an example, but gives you an idea.
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Old Jun 08, 2005, 01:12 AM // 01:12   #20
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Quote:
Originally Posted by Dirkiess
Basically what Elrey was meaning, the BFG cards are Overclocked out of the factory, so turn the clock down to the official settings that that brand of card would normally be.

Example, the BFG may be clocked at 375, but it's real clock should be 350. You down clock it to 350.

This is just an example, but gives you an idea.
If i can find the basic settings for it, I will give it a try. But there has to be something else that we could possibly do.
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