Curse

Principa Discordia · Jun 16, 2005, 12:47 PM // 12:47

Quote:

Originally Posted by Dirkiess

Have you asked BY to come out and check your Frequencies on the cable line?
We thought it was just our NTL Cable box was just over heating and falling over. When they came out and checked the frequencies, we found for some reason they had changed yet again, even though they had been out before and done the same thing, when we last had a problem with the box.

As for the Cat 5, have you tried a shorter cable?

I've not asked them to come out and check the cable, they won't even aknowledge that there could be a problem. At this rate I'm tempted to terminate my contract with the morons.

In regards to my ethernet cable, I have indeed tried another cable. It wasn't a shorter one though, it was another 20ft cable, but it was a lot newer.

cannonfodder · Jun 16, 2005, 12:48 PM // 12:48

I also use BY, must live in the same neck of the woods as you Principa, and to be quite honest now, I dont even bother with downloads, it causes too many problems, and it must be telewest capping of some sort.......

Principa Discordia · Jun 16, 2005, 12:51 PM // 12:51

Quote:

Originally Posted by cannonfodder

I also use BY, must live in the same neck of the woods as you Principa, and to be quite honest now, I dont even bother with downloads, it causes too many problems, and it must be telewest capping of some sort.......

Could be, but I'm not seeing evidence of a cap below 120Kb/s or on any number of connections. The downstream on my connection seems to drop to 60Kb/s-80Kb/s at random for long periods of time (according to speed tests, not to downloads.) Annoying to say the least.

Dirkiess · Jun 16, 2005, 12:57 PM // 12:57

Quote:

Originally Posted by Principa Discordia

I've not asked them to come out and check the cable, they won't even aknowledge that there could be a problem. At this rate I'm tempted to terminate my contract with the morons.

In regards to my ethernet cable, I have indeed tried another cable. It wasn't a shorter one though, it was another 20ft cable, but it was a lot newer.

If you kick up a stink and threaten to leave them and move to BT again, they will be out like a shot. They can't afford to lose any customers.

Principa Discordia · Jun 16, 2005, 01:06 PM // 13:06

Quote:

Originally Posted by Dirkiess

If you kick up a stink and threaten to leave them and move to BT again, they will be out like a shot. They can't afford to lose any customers.

LOL, a wise plan general.

But I wouldn't be able to follow through with that threat if they called me on it due to the expenses involved (new phoneline and bill for it, more expensive internet.)

I wish I could, because I'd be back with BT before you can say "terrible customer service."

Dirkiess · Jun 16, 2005, 01:12 PM // 13:12

Quote:

Originally Posted by Principa Discordia

LOL, a wise plan general.

But I wouldn't be able to follow through with that threat if they called me on it due to the expenses involved (new phoneline and bill for it, more expensive internet.)

I wish I could, because I'd be back with BT before you can say "terrible customer service."

Trust me. It will work. Just say you are fed up with the service, which it sounds like you are, and the problems you are having. They have to come out and see you. The more stink you kick up, the more they will come out.

Don't worry about there costs. Doesn't cost them as much as you think.

If everything turns out to be up to scratch, then you know you have to look at something else.

They can't check the cable frequency from there office. It is done from the Cable inside your house, to the box it is connected too.

Just out of interest, what is your connection speed and how much do you spend on it? You can PM me if you want.

Principa Discordia · Jun 16, 2005, 01:19 PM // 13:19

Quote:

Originally Posted by Dirkiess

Trust me. It will work. Just say you are fed up with the service, which it sounds like you are, and the problems you are having. They have to come out and see you. The more stink you kick up, the more they will come out.

Don't worry about there costs. Doesn't cost them as much as you think.

If everything turns out to be up to scratch, then you know you have to look at something else.

They can't check the cable frequency from there office. It is done from the Cable inside your house, to the box it is connected too.

Just out of interest, what is your connection speed and how much do you spend on it? You can PM me if you want.

Yeah, I'll kick up as much of a stink as I can, but they've been really uncooperative so far and it's bloody annoying.

As for costs... At the moment I'm paying £20 a month for my 1Mbit Cable line. It should be £25 per month, but I actually get a discount as my family and I have been CableInet/Telewest/Blueyonder phone/tv/internet customers on-and-off for over ten years.

As I said, I used to be on BT Openworld 512k ADSL. It costed about £30 per month, and another £15 per month or so on top of that for the phone line (I don't use one with cable.) I'd switch back in a heartbeat, but I simply can't afford it right now.

Dirkiess · Jun 16, 2005, 01:34 PM // 13:34

Quote:

Originally Posted by Principa Discordia

Yeah, I'll kick up as much of a stink as I can, but they've been really uncooperative so far and it's bloody annoying.

As for costs... At the moment I'm paying £20 a month for my 1Mbit Cable line. It should be £25 per month, but I actually get a discount as my family and I have been CableInet/Telewest/Blueyonder phone/tv/internet customers on-and-off for over ten years.

As I said, I used to be on BT Openworld 512k ADSL. It costed about £30 per month, and another £15 per month or so on top of that for the phone line (I don't use one with cable.) I'd switch back in a heartbeat, but I simply can't afford it right now.

Currently, I'm running BT Yahoo at 1mbit for £27 a month and waiting for the free update to 2mbit which I hope will be coming soon. They should be finished with the updates coming to the end of July/August i think. And this will still be at the same price.

I understand about the phone charges, but at £10 a month(£30 a quarter) extra, I don't find it too much of a problem for such a good service. And when 2mbit comes, that will make it even better.

I split the costs between the family and I work from home too.

This connection is also the top of the line one too, with all the bells and whistles.

I hope you get them out to check out that line and look forward to hearing if there were any issues with it.

Just thinking back. I do remember that when my friend had there BY Internet connection setup, there were some issues with frequencies. That just came to me.

Lerxst_of_Syrinx · Jun 16, 2005, 06:03 PM // 18:03

True! You may not be using all of your bandwidth, but when downloading you have to put the data you download somewhere. Guess where that somewhere is? You hard disk. While wour system is churning away trying to continually write all of that data to your disk, the system WILL slow down...CONSIDERABLY. Best way to fix it? Go out and buy it... STOP STEALING!

Also, if you are using a virus scanner while downloading, time will be taken away from GW to scan those files as they come in...slowing the system down further.

Principa Discordia · Jun 16, 2005, 06:23 PM // 18:23

Quote:

Originally Posted by Lerxst_of_Syrinx

True! You may not be using all of your bandwidth, but when downloading you have to put the data you download somewhere. Guess where that somewhere is? You hard disk. While wour system is churning away trying to continually write all of that data to your disk, the system WILL slow down...CONSIDERABLY. Best way to fix it? Go out and buy it... STOP STEALING!

Also, if you are using a virus scanner while downloading, time will be taken away from GW to scan those files as they come in...slowing the system down further.

Firstly, don't accuse me of stealing. I'm not going to get into a debate about copyright laws, but I assure you that in this country (you know, one of those "non US" ones) the things I download I do so legally. If you could see me, you would see a middle finger pointing right at you. Offended? Welcome to my world, deal with it.

Secondly, I've tried downloading with AV enabled and disabled. As for my HDD, I assure you that my two-month old Seagate Barracuda is more than enough to handle a piddly 60Kb/s downstream whilst playing video games. The HDD LED is practically idle, and there is practically no noise coming from the disk itself.

Thanks for your suggestion, but next time you talk to me you can take the stick out of your ass or get your trolling self out of my face and grind your axe elsewhere.

EnDinG · Jun 16, 2005, 06:31 PM // 18:31

Play nice kiddies.

Sticks and donkies aren't needed here, nor are fingers. Keep the sexual content out of this board area. =\

If you don't like downloading, then don't like it. You have a voice, but these boards don't take too kindly to any type of comments that set people off like the above post. If you have nothing nice to say, don't say it. Old rule, golden rule, easy to use rule.

Everyone keep the thread cleaner then what I've read or I'll just delete it and may we never speak of it again.

Good? Great!

Esprit · Jun 16, 2005, 06:52 PM // 18:52

In my opinion, Guild Wars is one of least bandwidth intensive games I play. I play Tribes Vengeance online and if don't set my upload cap at 20Kb/s I tend to have problems, download doesn't matter as 100 or 200 Kb/s doesn't affect anything. In Guild Wars I don't cap anything and my uploads have been around 60Kb/s and I haven't noticed any lag. I can even minimize GW easily, unlike Tribes, Battlefield, or Unreal Tournament.

Principa Discordia · Jun 16, 2005, 06:56 PM // 18:56

Quote:

Originally Posted by Esprit

In my opinion, Guild Wars is one of least bandwidth intensive games I play. I play Tribes Vengeance online and if don't set my upload cap at 20Kb/s I tend to have problems, download doesn't matter as 100 or 200 Kb/s doesn't affect anything. In Guild Wars I don't cap anything and my uploads have been around 60Kb/s and I haven't noticed any lag. I can even minimize GW easily, unlike Tribes, Battlefield, or Unreal Tournament.

Yeah, I'd have to agree with you on Guild Wars not being very bandwidth intensive. I know people who play it on dial-up with absolutely no problems.

At this point I figure the problem is my ISP, with 99.999% certainty.

ElRey · Jun 16, 2005, 10:39 PM // 22:39

Well, for get about the 99.999% certainty. I think i may have found a solution.

Try getting a .torrent file without any seeders and little leechers. See what happens when you try downloading and playing GW. If GW lags under your connection, it could be that BlueYonder or whatever has something limiting your bandwith on GW since it is the "secondary" app downloading data. If not, pm me and mabye i can help you find a better isp. Always check dslreports.com, they have good info.

Hope it helps