Curse

SleepeR · Jul 20, 2005, 02:52 AM // 02:52

This information is still relevant. If you experience this issue, use the fix highlighted in red in this thread. If you need further assistance, please start a new thread.

I installed my x850xt which connects to the power supply like my old card. When i turned on my comp my cd/dvd drives were missing. When i go into BIOS the drives are detected and i checked the IDE and power extension cables, those are all connected properly. (pleas for help)

Quote:

Originally Posted by The Solution to this Issue when Installing new Hardware and Drives disappear.

to be honest....I don't care WHY the problem is happening anymore. So we'll just force it to fix itself.

open your registry(run - "regedit" {enter})
Locate this key...use F3 to find it.
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
On the File menu, click Export.
In the File name box, type savedkey, and then click Save.
Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. click yes if it asks you to verify.
Click the REG_MULTI_SZ data type LowerFilters, and then click Delete .
Quit Registry Editor, and then restart the computer.

we'll just force windows to hard install the drive again.

Unforgiven · Jul 20, 2005, 07:33 AM // 07:33

Hi Ryan, nm that people just a friend of mine, we live in same town, now I'm helping him out w00t w00t. Ok, now ryan my first suggestion is to I know this sounds weird but find new drivers for your CD/DVD drive. Then if that dont work go to the ATI site and try to get some trouble shooting help there. You could also try reinstalling the CD/DVD drive because it worked before with your 9800xt so just remove it and put it back in. Another suggestion is did you do the add new hardware if you go back into it and try to trouble shoot it through windows. Just my suggestions hope they work.

SleepeR · Jul 20, 2005, 09:56 AM // 09:56

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) My drive didn't run off i know it's connected right...

momo2oo2 · Jul 20, 2005, 10:12 AM // 10:12

It can be a power problem. That card is very power hungry, so if your PSU is less than 350-400W its possible that the ati card is "eating" all the watts and theres no left for the cd/dvd drives. In BIOS the card uses much less power than in the Windows GUI. That can be the explanation for you seeing the drives in the BIOS and not in Windows.

SleepeR · Jul 20, 2005, 10:52 AM // 10:52

How would i go about finding out the power supply size without actually taking it out?

momo2oo2 · Jul 20, 2005, 11:03 AM // 11:03

You can look at the back of the CPU, and if the info is not there then you must open the box (probably it should have a lateral panel with 2 screws)

You dont need to remove all the screws and pull off the psu, I think you should see it.

SleepeR · Jul 20, 2005, 11:17 AM // 11:17

Okay i checked and it's a 480 watt...

Dirkiess · Jul 20, 2005, 11:56 AM // 11:56

Completely uninstall your ATI X850 card. Use the Driver cleaner pro software to remove any reference to the ATI drivers on your PC and then switch off the PC. Put your other card back in, and then check that the drives are available when you boot into Windows.

If they are, make sure that the card's drivers, whatever one you are using, are also completely removed from the PC. Then switch off again. Remove the card, and replace with your X850xt card.

Reboot the PC. Before installing the drivers, double check if the CD/DVD drives are available. If they are not, then it's quite possible you have your power connector for the card, running off the ones that are connected to your CD/DVD drives, and this is taking power away from your drives.

If you have it connected this way, make sure the card is connected on it's own power lead, and run the drives off another power cable from the PSU. Make sure the Graphics Card is running from it's own power connector.

If that doesn't work, then it could well be a driver conflict between your drives and windows, and something to do with the ATI card.

Uninstall the drivers for the drives in the Hardware options, and maybe even a reinstall of the IDE software may be needed.

A list of your hardware would also help and what OS you are running.,

SleepeR · Jul 20, 2005, 12:16 PM // 12:16

I put a different power cable on my card instead of running it from the drives, uninstalled drivers, cd/dvd drives arent there. I really think this is a problem with the IDE ports/cables/hardware

Dirkiess · Jul 20, 2005, 03:00 PM // 15:00

Did you try removing the card and replacing your old card?

SleepeR · Jul 20, 2005, 03:14 PM // 15:14

Yes numerous times, +++ it's a radeon 9800, utizlyzes [spelling] the same drivers and same power supply chord.

Algren Cole · Jul 20, 2005, 04:03 PM // 16:03

sounds like it could be an IRQ issue...

unplug the CD and DVD Drives and make sure they are set to Cable Select.

there will be a set of 3 double-pins inbetween the interface connection and the power connection. Generally cable select is the middle two-pin configuration(the jumper should be over them)...but check the top of the drives for the diagram...some lite-on drives(I know for sure) use a three-pin configuration.

IF...they are set to cable select...you could try switching one to master and one to slave(I'm assuming they are on the same IDE Cable)...then booting the machine.

SleepeR · Jul 20, 2005, 09:06 PM // 21:06

I've tried every combination with ms/cs/sl, before when they worked the dvd drive was a secondary IDE slave and the cd rom was the primary IDE master...worked fine, until now.

Algren Cole · Jul 20, 2005, 09:19 PM // 21:19

just out of curiosity can you plug either the CD Drive or the DVD Drive into the slave interface for IDE1?......

SleepeR · Jul 20, 2005, 09:21 PM // 21:21

Well yes....

Algren Cole · Jul 20, 2005, 09:27 PM // 21:27

Quote:

Originally Posted by SleepeR

Well yes....

let me know if it recognizes the drive when it's plugged into IDE1....

SleepeR · Jul 20, 2005, 09:30 PM // 21:30

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. How does that even make sense?! And yes i've done that, no dice.

Algren Cole · Jul 20, 2005, 09:34 PM // 21:34

Quote:

Originally Posted by SleepeR

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. How does that even make sense?! And yes i've done that, no dice.

do you or have you ever had Roxio Easy CD Creator setup on your system?

SleepeR · Jul 20, 2005, 09:41 PM // 21:41

No. (appearantly a one word answer isn't enough for the forums so you get this)

Algren Cole · Jul 20, 2005, 09:46 PM // 21:46

Quote:

Originally Posted by SleepeR

No. (appearantly a one word answer isn't enough for the forums so you get this)

to be honest....I don't care WHY the problem is happening anymore. So we'll just force it to fix itself.

open your registry(run - "regedit" {enter})
Locate this key...use F3 to find it.
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
On the File menu, click Export.
In the File name box, type savedkey, and then click Save.
Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. click yes if it asks you to verify.
Click the REG_MULTI_SZ data type LowerFilters, and then click Delete .
Quit Registry Editor, and then restart the computer.

we'll just force windows to hard install the drive again.