Curse

toric brightblade · Dec 30, 2005, 11:01 PM // 23:01

hey guys, i just got my hard drive completely wiped at the computer shop, and when i got it back and installed guild wars, it says this error mesage:
Unable to initialize 3D output. Please verify that you have installed DirectX 8 and an updated video driver.

Click the URL below to open a web page with more information.

i clicked on the URL, got redirected to windows, and downloaded and set up DirectX 8, but it still isnt working. Whats wrong?

Fear The Destroyer · Dec 30, 2005, 11:29 PM // 23:29

I would recommend installing DirectX 9.0c from Microsoft's official site, and making sure you have the latest drivers for your video card, which you can get from your manufacturer's official site.

Also, if you could post/PM me your DXDIAG results?
(Start > Run > dxdiag)

Go to the 'Display' tab, and click the 'Test Direct3d' & 'Test DirectDraw' command buttons.

toric brightblade · Dec 30, 2005, 11:33 PM // 23:33

the DirectX 3D box is grayed out, un-clickable. that may be my problem, ill try to DL DX9, thx for ur help fear

toric brightblade · Dec 30, 2005, 11:38 PM // 23:38

wont let me, says i'm not able to validate or something, so im gonna just google it and see what i get for free Direct X 9.0c download.

toric brightblade · Dec 30, 2005, 11:45 PM // 23:45

k, i got Direct X 9.0c, but IT STILL ISN'T RUNNING!
can somebody please help me

Josh · Dec 31, 2005, 12:15 AM // 00:15

See were it says DirectDraw Acceleration? I'm gonna presume that there all disabled, if it says next to the Test DirectDraw and such, "Enable", enable it.

Then it should enable it, ignore whatever message it says about it may disable something else, just enable it.

Fear The Destroyer · Dec 31, 2005, 12:15 AM // 00:15

Sorry to hear that, toric.

Let's do this?

Start > Run > "dxdiag" (without quotes)

And use the 'Save All Information' command button at the bottom of the UI.

Then post or PM me the results?

Josh · Dec 31, 2005, 12:29 AM // 00:29

Or just do what I said above...I had your exact same problem man, just go on "Enable" for DirectDraw Acceleration.

toric brightblade · Dec 31, 2005, 01:02 AM // 01:02

man, it shows 3 different things, DirectDraw Accelleration, Direct3D Acceleration, and AGP Texture Accelleration, and they all say not available. here are the notes it gives me.
-The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.
-To test DirectDraw functionality, click the "Test DirectDraw" button above.
Direct3D functionality not available.
-You should verify that the driver is a final version from the hardware manufacturer.

Can Somebody give me a site do download the directx 3d thing? i'm really horrilbe with computers, and i really hate when this happers

toric brightblade · Dec 31, 2005, 01:03 AM // 01:03

the save all information thing did absolutely nothing...

Josh · Dec 31, 2005, 01:29 AM // 01:29

...Just a question...is your Graphics Card still even on your motherboard? Lol. Because it should let you do that if you have a Graphics Card in...

toric brightblade · Dec 31, 2005, 01:58 AM // 01:58

actually, i dont have a graphics card, other then the origional build in card on the motherboard. but, just recently, i took my computer into the shop to buy a radeon 9200 graphics card, and then they said that there is something wrong with my motherboard, and that it isnt compatable with any graphic cards. i think he said something about disableing the origional motherboard graphic card. if he did this, and didnt enable it again, how do u get it back? is it like, My computer, Control Panell, System, then click on the hardware tab, then device manager, and find it and enable it? cus everything is enabled there. man this really blows, we should just get a new computer

Josh · Dec 31, 2005, 02:08 AM // 02:08

I don't think you won't be able to play Guild Wars with your on-board/intergrated Graphics Card...

If you insert your PC's Recovery CD, DON'T run it, but it has your Drivers for your built-in card, go into Add New Hardware, if it doesn't find anything like VGA Controller or something, find a Video Controller of some sort, VGA or something, then when it goes to install it, it'll get it of your Recovery CD.

toric brightblade · Dec 31, 2005, 02:11 AM // 02:11

but, origionally i was running with my motherboard's build in graphics card. it was working just fine, other then the fast that everything on the screen was either blurred, a big white box, or a black blob of nothingness, lol. i could still do things though.

toric brightblade · Dec 31, 2005, 02:26 AM // 02:26

and, uh, our comp came fully loaded from costco, no recovery disk or anyting, does that mean i cant play guild wars at all any more?

Josh · Dec 31, 2005, 02:30 AM // 02:30

I think you need your recovery CD for it to load the old built-in Graphics Card...

Unless anyone has any other solutions? Although if this only happened after the people at that Computer Shop did things to your PC, blame them.

toric brightblade · Dec 31, 2005, 02:33 AM // 02:33

yeah it did, but it wasnt their fault, i guess when they whiped my entire hard drive, it took all drivers with it too. they couldnt ghost it back to keep everything, cus the computer wouldnt even turn on, it just kept blue-screening.

Josh · Dec 31, 2005, 02:44 AM // 02:44

I'd just try getting a decent cheap graphics card, like ATI Sapphire Radeon 9250?

toric brightblade · Dec 31, 2005, 02:47 AM // 02:47

our computer isn't compatable with a Graphics card, theres somethign wrong with the motherboard. the guy at the shop tried like 20 out, in PCI and AGP, neither worked.

Fear The Destroyer · Dec 31, 2005, 03:51 AM // 03:51

I sent you a PM so we can resolve this issue.