Curse

Grayswood · Feb 03, 2006, 11:21 AM // 11:21

Guild wars keeps crashing to Desktop, sometimes it freezes in game and then when I click on the screen it crashes to desktop and comes up with the error report for arenanet. Other times it just crashes to desktop without freezing and without displaying the error report. I have filled out thousands of error reports to no avail and have copied the report to see if anyone know what it means. Here is what the last report produced please help me!! :

Report:

*--> Crash <--*
Exception: c0000005
Memory at address 0b8a1f05 could not be read
App: Gw.exe
ProgramId: 1
Build: 15205
When: 2/3/2006 11:02:28
Flags: 0

*--> System <--*
Name: WILLIAMS
IpAddr: 86.16.169.147
Processors: 1 [AuthenticAMD:6:10:0]
OSVersion: 5.1

*--> Thread 0xfffffffe <--*
eax=00047100 ebx=00e10000 ecx=0121f9b8 edx=00000c00 esi=0b8a1f00 edi=0b8e9000
eip=7c910c27 esp=0121f980 ebp=0121f98c
cs=210287 ss=001b ds=0023 es=0023 fs=0023 gs=003b efl=00000000

ebx +0 00E10000 000000c8 0000010f eeffeeff 00001002
ebx+16 00E10010 00000000 0000fe00 08000000 00002000
ebx+32 00E10020 00000200 00002000 00013e96 7ffdefff
ebx+48 00E10030 06080006 00000000 00000000 00000000
ecx-32 0121F998 0b8e9000 0121f9b8 00000000 00000ab7
ecx-16 0121F9A8 00000000 00e10000 0a55b708 447fc000
ecx +0 0121F9B8 00000c00 083c0000 00000000 0121fbf4
ecx+16 0121F9C8 7c911c76 07e10000 000055b8 00000034
ecx+32 0121F9D8 00005570 ffffffff 00000006 0000224c
ecx+48 0121F9E8 022072d4 0121fd5c 00562cdc 00010000
esi-32 0B8E8FE0 00000000 00000020 bb280dab 00000000
esi-16 0B8E8FF0 00000000 00003000 9feaaa00 00000000
esi +0 0B8E9000 8e200c00 36000000 00000000 00000000
esi+16 0B8E9010 00000000 00000000 00000000 00000000
esi+32 0B8E9020 00000000 00000000 00000000 00000000
esi+48 0B8E9030 00000000 00000000 00000000 00000000

*--> Code <--*
7C910C07 9090908b ff558bec 538b5d08 56578b7d .....U..S.].VW.}
7C910C17 0c0fb747 02c1e003 8bf72bf0 3bf7740a ...G......+.;.t.
7C910C27 f6460501 0f84ff11 0000f647 05107512 .F.........G..u.
7C910C37 8b45108b 008d34c7 f6460501 0f84aa02 .E....4..F......
7C910C47 00008bc7 5f5e5b5d c2100033 c0e981fc ...._^[]...3....
7C910C57 ffff8945 0ce927f6 ffff40e9 d1f9ffff ...E..'...@.....

*--> Trace <--*
Pc:7c910c27 Fr:0121f98c Rt:7c918251 Arg:00e10000 0b8e9000 0121f9b8 00000000
Pc:7c918251 Fr:0121f9c4 Rt:7c911c76 Arg:07e10000 000055b8 00000034 00005570
Pc:7c911c76 Fr:0121fbf4 Rt:004dc77c Arg:00e10000 00000000 000055b0 00000034
Pc:004dc77c Fr:0121fc30 Rt:004dc673 Arg:000055a4 004dc660 000055a4 00000000
Pc:004dc673 Fr:0121fc54 Rt:005d31bc Arg:007bf6c8 0000009a 0895d3fc 0121fc9c
Pc:005d31bc Fr:0121fc7c Rt:005d30bf Arg:0895d3fc 00000008 00000000 0895d3fc
Pc:005d30bf Fr:0121fca4 Rt:00570f92 Arg:00000008 00000000 00000080 0780af38
Pc:00570f92 Fr:0121fcf4 Rt:00571ff0 Arg:0a5472c0 00000000 00000000 00000000
Pc:00571ff0 Fr:0121fd34 Rt:00572151 Arg:0895d3e8 02207160 00002350 00000000
Pc:00572151 Fr:0121fd4c Rt:0057361f Arg:00000000 00000058 0ad8f170 02ddd0d0
Pc:0057361f Fr:0121fd68 Rt:0055f614 Arg:02207160 ffffffff 00000000 00000000
Pc:0055f614 Fr:0121fd98 Rt:00562139 Arg:0121fdf4 3c6d3a02 00541619 00ef642c
Pc:00562139 Fr:0121fdc0 Rt:005406c4 Arg:00000002 00ef6c08 0121fe74 00000002
Pc:005406c4 Fr:0121fe00 Rt:0053a7b3 Arg:00ef6c28 00ef6420 00000004 0121fe74
Pc:0053a7b3 Fr:0121fe3c Rt:0053a4c6 Arg:00000004 00ef6e20 00000000 00000001
Pc:0053a4c6 Fr:0121fe78 Rt:0053a09d Arg:0121ff20 0121ff1c ffffffff 00000002
Pc:0053a09d Fr:0121ff14 Rt:004fe112 Arg:00539f20 00000001 00000002 ffffffff
Pc:004fe112 Fr:0121ff34 Rt:00501dbb Arg:0014d030 00e1f000 00e1f048 00369e99
Pc:00501dbb Fr:0121ff68 Rt:004fbd46 Arg:00000002 7c913d00 00e1f048 00e1f048
Pc:004fbd46 Fr:0121ff80 Rt:0070793e Arg:00e1f000 7c913d00 ffffffff 00e1f048
Pc:0070793e Fr:0121ffb4 Rt:7c80b50b Arg:00e1f048 7c913d00 ffffffff 00e1f048
Pc:7c80b50b Fr:0121ffec Rt:00000000 Arg:007078df 00e1f048 00000000 01310000

*--> Stack <--*
0121F980 00e10000 00000006 00e10008 0121f9c4 ..............!.
0121F990 7c918251 00e10000 0b8e9000 0121f9b8 Q..|..........!.
0121F9A0 00000000 00000ab7 00000000 00e10000 ................
0121F9B0 0a55b708 447fc000 00000c00 083c0000 ..U....D......<.
0121F9C0 00000000 0121fbf4 7c911c76 07e10000 ......!.v..|....
0121F9D0 000055b8 00000034 00005570 ffffffff .U..4...pU......
0121F9E0 00000006 0000224c 022072d4 0121fd5c ....L"...r .\.!.
0121F9F0 00562cdc 00010000 0000225c 0000006a .,V.....\"..j...
0121FA00 043e17f4 043e17fc 0a5432f0 0a5432e4 ..>...>..2T..2T.
0121FA10 bf62c7fe beed8a29 00000004 0000000f ..b.)...........
0121FA20 0acb43b8 00f1b100 00000000 00000000 .C..............
0121FA30 45cf0000 45900000 c2c00000 00000000 ...E...E........
0121FA40 45cc0000 45900000 086bb098 086bb098 ...E...E..k...k.
0121FA50 086baec8 45930000 00000000 c2c00000 ..k....E........
0121FA60 022e0000 42c00000 00f1b100 0a543430 .......B....04T.
0121FA70 0a543400 0a5433e4 0a543380 0a54339c .4T..3T..3T..3T.
0121FA80 45cc0000 007ee0d8 0ac6a810 0057e9b4 ...E..~.......W.
0121FA90 007ee1f0 0121fb54 07952cf8 0121fb28 ..~.T.!..,..(.!.
0121FAA0 00000002 05e65040 00000000 007ee1f0 ....@P........~.
0121FAB0 0121fb28 007ee0d8 0121faf0 0057e9b4 (.!...~...!...W.
0121FAC0 007ee1f0 0121fb44 05e6492a 05e64910 ..~.D.!.*I...I..
0121FAD0 0acb6254 00f1b100 00000000 0121fb14 Tb............!.
0121FAE0 0057e9b4 045f0a30 007e05b8 00000129 ..W.0._...~.)...
0121FAF0 0121fb54 0065c104 0121fb58 005797f1 T.!...e.X.!...W.
0121FB00 0121fb10 05e65040 0a5432f8 0a5432ec [email protected].
0121FB10 00f1b2b0 0121fb7c 00f1b100 0526d6e8 ....|.!.......&.
0121FB20 00000002 0121fb84 005797f1 0121fb3c ......!...W.<.!.
0121FB30 00e19b60 0526d6e8 00000000 3f57d593 `.....&.......W?
0121FB40 3f7d8e13 3e66513d c44ba4ca bf820156 ..}?=Qf>..K.V...
0121FB50 3f5264bb 02f0b27c 007e05b8 007ecd88 .dR?|.....~...~.
0121FB60 007eccd8 0121fb88 0057cd1a 0a6d99bc ..~...!...W...m.
0121FB70 0a6d99d4 0ac6a8f4 0ab3ff08 00000001 ..m.............
0121FB80 007e0598 0121fccc 00e10178 0057cc46 ..~...!.x...F.W.
0121FB90 00000ab7 00000000 007eb8d8 0057ec57 ..........~.W.W.
0121FBA0 007f1dbc ffa15e34 6d9a8e58 00000007 ....4^..X..m....
0121FBB0 0121fbd8 00000000 00000000 00f1b100 ..!.............
0121FBC0 00000000 00000000 3f800000 00e10178 ...........?x...
0121FBD0 000055b8 0001f3e4 00e10000 0121f9d4 .U............!.
0121FBE0 0121f5a4 0121fc20 7c90ee18 7c9106f0 ..!. .!....|...|
0121FBF0 00000000 0121fc30 004dc77c 00e10000 ....0.!.|.M.....
0121FC00 00000000 000055b0 00000034 00005570 .....U..4...pU..
0121FC10 ffffffff 0121fc20 6d9b3aae 0121f5a4 .... .!..:.m..!.
0121FC20 0121ff04 004de19c 007359a0 ffffffff ..!...M..Ys.....
0121FC30 0121fc54 004dc673 000055a4 004dc660 T.!.s.M..U..`.M.
0121FC40 000055a4 00000000 0040104c 000055a4 [email protected]..
0121FC50 00005570 0121fc7c 005d31bc 007bf6c8 pU..|.!..1]...{.
0121FC60 0000009a 0895d3fc 0121fc9c 00000013 ..........!.....
0121FC70 00000008 0121fc9c 0000000d 0121fca4 ......!.......!.
0121FC80 005d30bf 0895d3fc 00000008 00000000 .0].............
0121FC90 0895d3fc 0895d3e8 00000000 00000004 ................
0121FCA0 00000004 0121fcf4 00570f92 00000008 ......!...W.....
0121FCB0 00000000 00000080 0780af38 0121fd08 ........8.....!.
0121FCC0 00000000 00000000 00230098 0121fce0 ..........#...!.
0121FCD0 004f9135 0121fcdc 00f1b100 00000000 5.O...!.........
0121FCE0 0121fd20 005a736b 00000001 00f1b100 .!.ksZ.........
0121FCF0 00000000 0121fd34 00571ff0 0a5472c0 ....4.!...W..rT.
0121FD00 00000000 00000000 00000000 00000000 ................
0121FD10 00000080 00000080 00000000 00000000 ................
0121FD20 0895d3e8 0780af38 0a5472c0 02207160 ....8....rT.`q .
0121FD30 0121fd4c 0121fd4c 00572151 0895d3e8 L.!.L.!.Q!W.....
0121FD40 02207160 00002350 00000000 0121fd68 `q .P#......h.!.
0121FD50 0057361f 00000000 00000058 0ad8f170 .6W.....X...p...
0121FD60 02ddd0d0 00000000 0121fd98 0055f614 ..........!...U.
0121FD70 02207160 ffffffff 00000000 00000000 `q .............

*--> LogQueue <--*
(2) Sound failed to init

*--> DirectX Device Info <--*
VendorId = 0x10de
DeviceId = 0x0326
Version = 6.14.0010.7772
Description = NVIDIA GeForce FX 5500
Compat = 0x00800000
VidMem = 128 MB

That is all of it, cut and pasted from the error report. I hope someone out there can give me some advice as to what this all means so that I might be able to fix the problem and start enjoying the game without the embarrassment of leaving a party to do a quest without me. Or paying 1k for passage to the underworld and crashing as soon as I get there!! Or trying to sell the items I have to make some money and crashing half way through a deal!! Please help, I used to love the game but now I am starting to loath it!!

Cheers

UraeuS · Feb 03, 2006, 11:28 AM // 11:28

Hi. I just had the excact same problem, and I too had written to GW Support. The needed a DxDiag.txt file to answer, so I sent the file. they said it was the AMD64 Processer driver that had to be updated. So I did. But before that i tried switching my DDR so that it an with 1 gb single channel ddr 333mhz frequency. Before i ran with Dual Channel DDR 400mhz. I changed bothe things and it seemed that its working now..... only played for 2 hours, and not sure its working 100%. But try these chanes

Kaguya · Feb 03, 2006, 11:29 AM // 11:29

Any problems with other games?

I'd try running Memtest86+ atleast as the error would refer to an memory error.

Grayswood · Feb 03, 2006, 11:43 AM // 11:43

Quote:

Originally Posted by UraeuS

Hi. I just had the excact same problem, and I too had written to GW Support. The needed a DxDiag.txt file to answer, so I sent the file. they said it was the AMD64 Processer driver that had to be updated. So I did. But before that i tried switching my DDR so that it an with 1 gb single channel ddr 333mhz frequency. Before i ran with Dual Channel DDR 400mhz. I changed bothe things and it seemed that its working now..... only played for 2 hours, and not sure its working 100%. But try these chanes

Cheers for the feedback, and so quick!! I am running an Athlon 3000+ chip and have found problems in various other software as well. Itunes siezes up when I rip a disk (usually half way through an album). I have tried going into Task manager and shutting down various processes to see if that will help (ie. Virus software, email client, ituneshelper, and even an Svhost that runs at around 22,000 (seemed a bit to high?). I have around 6 Svhost running is that normal? I used to use Kinston Memory and had 2gig, but I got a professional to take a look and he said my Kingston memory was not working side by side, and he told me to get Corsair so I did and now have 2 x 512mb of that running in Dual channel. Not sure what to do really, keep pestering the wife for a new Laptop seems like the easiest (hard) solution at the moment!!

Grayswood · Feb 03, 2006, 11:44 AM // 11:44

Quote:

Originally Posted by Kaguya

Any problems with other games?

I'd try running Memtest86+ atleast as the error would refer to an memory error.

Thanks for the quick reply!!! Where do you get memtest86+ and do you have to create a floppy boot up disk or can you use a CD instead?

Kaguya · Feb 03, 2006, 12:05 PM // 12:05

Quote:

Originally Posted by Grayswood

Thanks for the quick reply!!! Where do you get memtest86+ and do you have to create a floppy boot up disk or can you use a CD instead?

http://www.memtest.org/ is the website for the program.. They have ready-to-burn ISO images to make it CD bootable, and also versions to make a bootable floppy or an USB mem...

Omega Complex · Feb 03, 2006, 02:52 PM // 14:52

THe aforementioned problem normally denotes RAM failure. Either on your card or on the MOBO itself. You can try updating your drivers. But you might want to reseat your RAM as well.

Grayswood · Feb 03, 2006, 06:20 PM // 18:20

Quote:

Originally Posted by Omega Complex

THe aforementioned problem normally denotes RAM failure. Either on your card or on the MOBO itself. You can try updating your drivers. But you might want to reseat your RAM as well.

Thanks for the advice, I will try reseating my RAM, but which driver were you reffering to, and where might I be able to get the driver?

Kaguya · Feb 03, 2006, 07:04 PM // 19:04

Quote:

Originally Posted by Grayswood

Thanks for the advice, I will try reseating my RAM, but which driver were you reffering to, and where might I be able to get the driver?

Most probably vidcard drivers, from www.nvidia.com for GeForce cards.

BuiltForTheKill · Feb 26, 2006, 08:28 AM // 08:28

hi,did u solve problem?i have same problem ,too.Pls need help.

Josh · Feb 26, 2006, 09:46 AM // 09:46

Try updating your Graphics and Sound card drivers.

Graphics from www.nvidia.com and Sound Card driver from the Manufacturer of your Sound card, look into dxdiag for that.

+ Re-seating your RAM might help, or testing your RAM with only 1 RAM module in at a time, make sure both sides click when you put it in.

ange1 · Feb 26, 2006, 09:50 AM // 09:50

has it ever worked before?

BuiltForTheKill · Feb 26, 2006, 02:44 PM // 14:44

i will try..

audioaxes · Feb 28, 2006, 04:27 AM // 04:27

bah i crash to the desktop all the time, same problems ;/

Queenie · Feb 28, 2006, 07:28 AM // 07:28

Quote:

Originally Posted by audioaxes

bah i crash to the desktop all the time, same problems ;/

Ever tryed changing the memory in the BIOS? :|

I had the same problem, but my father was able to fix it buy changing the memory in the BIOS somehow.

Silvergun Superman · Feb 28, 2006, 05:07 PM // 17:07

Grayswood, what type of lan card do you have? People with Marvell Yukon Lan card seem to have problems with Guild Wars. Someone else also had problems like you did and he found a way to solve it. May be this will help you. Good luck.

"I did roll back my driver for my Marvell Yukon Lan card this morning, went to Asus update site and downgraded my driver to version 6.30. I must say now that I think back I did a windows update about 2 months ago and at the stage also udated my Lan driver. I believe my lock up then started.

Well I did not have loads of time this morning to test the game again, but I did and so far SOOOOOOOOOOO GOOOOOOOOOD!!!! I will definately keep u posted on how the game is performing since I downgraded to the Asus update's site Marvells driver."

"I have been setting up some game play tests all week and so far I only have good news to report. Uninstalling the Marvell Yukon on the machines that have it, and reinstalling it using official drivers from the Marvell website, has led me to a completely freeze free week of guild wars testing."

Res Surection · Mar 01, 2006, 02:03 AM // 02:03

i say u should reformat. and thats it

Josh · Mar 01, 2006, 07:46 PM // 19:46

Quote:

Originally Posted by Res Surection

i say u should reformat. and thats it

I say you should stop giving advice.

Because DUDE, you really SUCK at it.

There's still loads of solutions he could try to fix that before re-formatting, that's usually the LAST option if all else fails.

Stop giving advice, c'mon, you think you can overclock Graphics Card RAM.

Lugosi · Mar 02, 2006, 05:48 AM // 05:48

I don't know if this is helpful at all, since my experiences with "back to desktop"-crashes are with older CPUs, but...
I used to play GW during the betas, using an AMD Athlon Thunderbird C 1.4, and I kept getting these crashes.
Tech-support made me switch this and that, I ran various memory-tests, stress-tests, switched memory sticks, switched the graphics-card...nothing helped.
The game was released, I bought it, still got the same crashes over and over.
I did a fresh install of the game, I did a fresh install of Windows *and* the game, I even switched the motherboard - nothing helped.
Then I switched the CPU to an AMD Duron 1.3...guess what? THAT helped.
So I don't know if the game prefers something in the Duron over the Athlon, or what else the deal is, because everything else runs flawless on the Athlon.

Lord Cooper · Mar 02, 2006, 08:42 AM // 08:42

it would really be a help if you would list your system specs in as much detail as possible..
what cpu? ram? motherboard? hard drives? power supply? cooling? graphics?

my money is on the power supply though

josh quit ragging on res surection.. hes learning. we've all been there even you