Curse

Yamat · Oct 12, 2005, 08:26 PM // 20:26

I've been playing since beta back in January, and never had one.. until last weekend. The whole party got kicked from Dragon's Lair with Err=7.

My wife was playing right next to me on her account in a different area and was fine...

I think they're having server hiccups.

aeroclown · Oct 12, 2005, 09:00 PM // 21:00

Quote:

Originally Posted by Irongate

I have a rock solid, uninterrupted, cable connection. This is definitely an Anet problem and always has been. They know it and it is widely recognised if you do a search of these forums.

It just happened again. I really cant be bothered Anet. OK game and all but I think I've had just about enough.

Thx Nyway

Im sorry but if you have a rock solid connection you wouldn't have any problems at all. I have had 2 Err7 since I got the game pre-order and all, and both where Server crashes later reported by Anet. Its either a shitty connection or shitty hardware in between period, stop puting blame on other people. Run a trace route or run the available tools and provide information on the cricumstances. Guild wars is a thin client the streams data, it dosn't take much of anything at all to interrupt a stream of data and boot you off the stream.

tuperwho · Oct 12, 2005, 09:12 PM // 21:12

I've had one err=7 since I've had the game (3-4 mo's). It was definitely A'net's fault. I was playing and an update was posted, so I exited and tried to restart... err=7. Sure enough, it was the patch or servers or something, as GWguru's site even crashed from everyone trying to see what was wrong. When I finaly could get back on, everyone ingame said they had it too. Point being, there may be many causes, including at the NCsoft/A.net end.

EternalTempest · Oct 12, 2005, 09:34 PM // 21:34

I've had the disconnect errors a lot after the initial SF release and downloading / lag connection but for the most part, rarely get the error myself any other time.

(Edit)
There still haveing some server trouble.

Quote:

We are currently experiencing a service outage for those players in locations served by the Los Angeles Data Center. Investigation indicates that this is an external problem located on an Internet backbone. An estimated time for service resumption is not yet known. We will post more information as it becomes available. We apologize for this interruption.

http://www.guildwars.com/news/networ...s/default.html

Dr. Schnitzel · Oct 14, 2005, 05:33 AM // 05:33

I get a lot of Err=7 lockups and think that the problem is within my ISP, but...

...when I get the error my connection is cut off for only one or two seconds. Why is it not possible to recover and jump back into a game session when the interrupt only lasts for a few moments?
Other online games accomplish that, so I´d say that ANet could do something about that issue...

el_excentrico · Oct 14, 2005, 07:50 AM // 07:50

I've HAD it with all the error's, they always happen to me when i'm about 5 seconds away of finishing a mission, a quest or something like that. GRMBL!

ManaCraft · Oct 14, 2005, 01:02 PM // 13:02

Quote:

Originally Posted by Dr. Schnitzel

I get a lot of Err=7 lockups and think that the problem is within my ISP, but...

...when I get the error my connection is cut off for only one or two seconds. Why is it not possible to recover and jump back into a game session when the interrupt only lasts for a few moments?
Other online games accomplish that, so I´d say that ANet could do something about that issue...

I have exactly the same problem myself. The connection gets cut for around 30 seconds or so, then reestablishes itself. Initially I thought my ISP was the problem, so I had them look at it and they replaced my cable modem with a new one and double checked that everything was running as it was supposed to. Even after this, I still get the occational error 7. My internet is rock solid outside of GW. I cannot reproduce the connection loss with any other program either, I only experience it while playing GW.

I think at this point it's fair to say that A.Net can be blamed for at least some portion of these errors.

ManaCraft

EternalTempest · Oct 14, 2005, 02:35 PM // 14:35

There still having the same network issue in LA server according to there status page. I've been very lucky and not experienced this issue.

Yamat · Oct 16, 2005, 11:01 PM // 23:01

It's ANet (or their ISP).

I run the netinfotool (thanks for that link) and there are some instances of 100% packet loss when going from ALTER.NET (Los Angeles) to plaync.com (West Coast). Traces to the East Coast servers choked also, through Level3.

I spent 2 hours testing on DSLReports too... nothing wrong with my 5Mbit connection.

Tactical-Dillusions · Oct 16, 2005, 11:19 PM // 23:19

Likewise, i have had no problems with my connection. Yesterday i suspected my ISP but their maintenance has finished already and i am still getting lots of err=7's.
Three PUG's and three disconnects.

Constant lag spikes in certain places, such as ring of fire and comp arenas too.

JMFD · Oct 17, 2005, 01:00 PM // 13:00

getting err 7s again here.. in uk, and nothing else is dc'ing. ack!

Sir Skullcrasher · Nov 22, 2005, 10:31 PM // 22:31

I got error 7 from time to time. I got one when i was doing mission! And once when i was running around the map with henchies and it give me error 7. I guess Error 7 is random and that only certain people at different area is affected by this.

Ares_The_Immoral · Nov 22, 2005, 10:39 PM // 22:39

I've also been having the same error 7. I keep getting cut for like 30 secs and sometimes it connects back to the game otherwise I'm disconnected and have to login again. I was thinking it may be my wireless connection or isp but I've been using them for over 3 years and not a single problem. I've only begun having problems after these updates. Note: I have a high-end computer.

jules · Nov 23, 2005, 01:38 PM // 13:38

I started a new thread on this and it got closed, so i'm pasting my previous post here:

Quote:

Originally Posted by Jules

I don't know if this has been discussed before; I searched for "error 7" and didn't come up with anything, also tried "err 7" but it was too short for the search engine's liking. Sorry if this has been discussed before. If so please give me the link so I can bump it.

I was playing with a tombs team earlier today. I did a couple of runs with on PUG, then they split. After waiting for a bit I got started with another decent PUG. We did one run and everything was fine. On our second run I got error 7 right after we killed the ghosts. I logged back on, apologised and they came back for me. On our next run guess what, error 7 even before we kill any ghosts. So I logged back on and sent a whisper saying sorry again. I then decided not to ruin any more teams and stopped playing for the day.

The most annoying thing about error 7 is that it messes up teamplay in a big way. I don't mind as much if I lag out on a skill capping run or while I'm in an outpost, but I really hate letting my team down especially in tombs/UW/FoW. Luckily enough most of the people I've played with are understanding enough and let me back in the group. However I'm sure there's a limit to their patience and one day I'll develop a reputation for lagging out and be forever scorned from ever joining another group.

I'm curious whether this is a problem confined to the Euro servers or a global problem. I've experience error 7 quite frequently especially in the past month or so. When I first bought the game it was not a problem. On whether or not it's my Internet connection that's to blame, my wireless network connection status says I've been connected for 4+ hours, and I was PvPing during this time. So there was no loss of connection. Also I've had error 7 before and TS/Vent stayed connected in spite of it.

I'm quite curious to know how widespread this problem is so please post if you've been affected.

EDIT: Can you also post which servers you play on and at what times you get error 7, just to get a general idea.

Azian Invasion · Nov 24, 2005, 04:57 AM // 04:57

Since the patch that came out the other day (the japenese support one) ive been getting these like crazy. Especially going from lornars pass to beacons perch I get them 9 out of 10 times. Its not my connection because it never did it before then it started right when the patch came.

Brother Andicus · Nov 24, 2005, 12:16 PM // 12:16

I heard there were 4 err=7's in a high end GvG between Fnld and EP. That should give the issue a very high priority seeing as high end gvg is supposed to be the a top focus.

koren · Nov 24, 2005, 01:53 PM // 13:53

These seem to affect certain areas only. Last weekend I was tombing with a german ranger spike team and we were all lagging like crazy and were unable to synchronize the spikes.

Whenever we came up against american teams they didn't seem to have any lag issues which resulted in our team being owned by american iways more than once.

Also at one point we were in a 3 way halls match and during one big lag spike 2 people dropped off my team and 1 person dropped off of the holding team while the other attacking team, which was an american team, didn't complain about any lag.

Mary Maiden · Feb 09, 2006, 10:29 PM // 22:29

two very weird errs i recieved

1 forming a tombs group (some poeple call it new uw or uw, but dont cause its not new, same place, and it gets confused with toa uw, call it tombs or topk, ty) when suddendly almost eveyone if not all were disconnected in a crash. wehn we all signed back on alot of people started complaining thtat tehy were kicked out of their guild(didnt happen to me) but holding down ctrl showed that about half of a full district were guildless. wonder if officers were reimburesd the 100g to invite them back?

2 reccently (and still yet not nearly as often) i have been disconnected from the frineds server. it makes you look like ur not online whne you are, and whne you hit n it makes you retype ur pw into your friends list. when this first started happening we were arranging a guild battle when i noticed this. i told them to relog to friends server so the other 3 that were offline did and then the guild battle started and all who reloged on friends were instantly kicked. needless to say wel ost that guildbattle outnumbered 8-4

cvspro · Feb 10, 2006, 09:31 PM // 21:31

Quote:

Originally Posted by EternalTempest

I would download and run this utility from Anet:
ftp://ftp.guildwars.com/diag/netinfotool_allos_gw.exe

It's from this article on connection testing.
http://support.guildwars.com/cgi-bin...p?p_faqid=2856

Since the connection is mostly up, may not reveal too much but if you notice certain parts of the connection lagging higher then others or run it when you are getting the error 7.

thanks for the links

Sarah Arano · Mar 12, 2006, 03:07 PM // 15:07

Quote:

Originally Posted by el_excentrico

I've HAD it with all the error's, they always happen to me when i'm about 5 seconds away of finishing a mission, a quest or something like that. GRMBL!

Ok.. heres the deal.. been trying to cap with henchies at mineral springs for 2 days now.. a total of 6 attempts have been made, all ending with eer 7, they happen after I'm half way thru the map.. so far been unluckly in finding the boss I'm looking for.. this is wasting my time and effort..

If you say its my connection, then it should affect my other games as well.. which is not the case.. and its getting worse with each update..

Anet better resolve this issue or it has one less customer for factions.. not that they would care anyways right?

Sry for the whining,
I.. just.. had.. to.. let.. it.. out..