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Old Apr 06, 2006, 09:57 AM // 09:57   #1
Frost Gate Guardian
 
Join Date: Nov 2005
Guild: The Stompers.
Profession: R/Mo
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Default Help please?

Okay, this is the first time in 8 months of gameplay that this's ever happened to me. (it happened just now before the latest update)...


I double click on the GW icon on my desktop, to start playing, I go the loading pop up, loaded, then the next one, it loads then I get this message



"Unable To Install,

The installer could not write Guild Wars to the specified directory. Please check that you have administrative access, that you have persmission to install programs in the specified directory, and that there is sufficient space available on the drive''.

What seems to be the problem? I have all adminstrative controls, and I have 200gig on my HDD memory left(out of a possible 250 gig)... I'm lost.

All help appreciated, thank you/
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Old Apr 06, 2006, 10:06 AM // 10:06   #2
Krytan Explorer
 
Join Date: Jun 2005
Guild: Black Death Knights
Profession: E/
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are you clicking the corrct icon or the install prog?

sweep your system for spyware virii adware and keyloggers. use programs such as spybot: search and destroy and adaware to do this. perform the scans in safe mode. run your antivirus also in safe mode other than that i have no idea
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Old Apr 06, 2006, 10:20 AM // 10:20   #3
Frost Gate Guardian
 
Join Date: Nov 2005
Guild: The Stompers.
Profession: R/Mo
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Yeah, I'm clicking on the same button I pressed on a few hoursago, and the past 8 months. :S , I have no spy shit on my pc, it's clean/
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Old Apr 06, 2006, 10:24 AM // 10:24   #4
Furnace Stoker
 
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Join Date: Jul 2005
Location: near SF, CA
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You can try 3 other options:

1) Remove and reinstall GW (possible file corruption)
2) Create a new user ID and try running GW. If it works, then there is a problem with the old user profile.
3) Clean out the %temp% directory of all temp files (last resort).
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Old Apr 06, 2006, 10:25 AM // 10:25   #5
Krytan Explorer
 
Join Date: Jun 2005
Guild: Black Death Knights
Profession: E/
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if you connect to the internet at all you have no way of knowing if there is any malicious software on there. instead of assuming its clean just run a check on it using the programs i suggested (do a google for them im too lazy to link). you have a problem obviously and the quickest easiest and cheapest thing to try is a sweep of your pc for malicious software.
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Old Apr 06, 2006, 10:47 AM // 10:47   #6
Frost Gate Guardian
 
Join Date: Nov 2005
Guild: The Stompers.
Profession: R/Mo
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I refreshed and rebooted my internet, shut off my Norton anti virus, and it all works perfectly. Thanks for all the help suggestions.
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