Curse

jbburton · May 20, 2006, 08:32 PM // 20:32

ive not played GW:Proph for a while now,but the game remained installed on my PC whilst i wasnt using it.

So i recently bought the factions pack and went for a fresh install of both the original GW and of course my new game.

But now i am totally unable to install.
i get the following error in an error report box:

*--> Crash <--*
Exception: c0000005
Memory at address 807806ec (or similar) could not be read
App: Gw.exe
ProgramId: 1
Build: 17399
When: 5/20/2006 14:29:46
Flags: 0

This happens on both copies.I have run the game fine in the past with no issues,never had any install problems until this.

have run memtest,checked for viruses.spyware etc,had a fresh reformat of windows,and sent an email to uk support on the official guildwars site.

they have asked me to send some results from a DirectX diagnostic tests which i have sent and i now wait for the reply

hoping for a fix to the problem.

ive run the prophecies game now since a little after release,but havent played the game for a month or 2.never had any problems before like this,occasional crashes in game but thats it.
i even played factions in the test stage for a day and it ran fine then too :S

So..i tried installing warcraft 3 and the expansion to test if there was a problem with other games too but both installed and work fine.im totally stumped as to what the problem is and was wondering if anyone has had a similar problem and how they fixed it.

heres a little info on my pc

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)

System Manufacturer: GATEWA
System Model: D915GAG_
BIOS: BIOS Date: 07/22/04 17:17:29 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 510MB RAM
Page File: 274MB used, 971MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

I use zonealrm as a firewall,Anti vir as a anti virus,spyware blaster that runs in the background, a pop up blocker and adaware once every day or 2.also have hijack this.

hope someone can help me,as its annoying not being able to play.

thanks

also posted a thread here http://forums.gwonline.net/showthrea...65#post4103765

Matsumi · May 23, 2006, 02:33 AM // 02:33

You have 510mb of RAM? Well, either way it sounds like a problem with your RAM being read at a particular address. Check your RAM again and find out how much you have.