Curse

Warskull · Apr 05, 2006, 08:00 PM // 20:00

Quote:

Originally Posted by Quinn Falcon

Well pursuing it with my uni conection has hit a dead end, didn't even get any kind of answer as to wether they thought it might be part of their network or not (seems very likely for me).

"...Crucially both Ja.net and the University networks are provided for academic use. Therefore neither the university or Ja.net will support, or can be asked to support non academic usage.

As on-line gaming is a non-academic usage, it is not actively supported. Users therefore should not expect either help or support on issues relating to gaming..."

No factions for me till summer then probably. Least I have it now whilst im back at home.

Considering that everyone seems to have the exactly problem where their traceroute goes dead at the same point it is most likely the fault of that node or the node directly after it. In this case the offending node belongs to uu.net. Best people can do is call their ISPs and complain and hope the ISP pressures uu.net to fix it.

POS7-0.GW2.LAX15.Alter.Net and
POS6-0.GW2.LAX15.Alter.Net seem to dead end all traffic destined for the game server (and anything else hosted there like the old Fi vent.)

Lycan · Apr 06, 2006, 03:19 AM // 03:19

Mine has been working fine now since the newest update, about a week so far. I havent changed anything in on my PC or firewall, although I hate I have to download a ton of crap now since I uninstalled it earlier >.<

Ares The Devastator · Apr 06, 2006, 07:09 AM // 07:09

Wow.. Good for you Lycan. Still having that problem here. No word from ArenaNet. They just had me send a trace route result which I bet is exactly the same as all of you. Looking for some other games to play while we ride this thing out.

Endeavor000 · Apr 06, 2006, 03:11 PM // 15:11

Quote:

Originally Posted by Ares The Devastator

Wow.. Good for you Lycan. Still having that problem here. No word from ArenaNet. They just had me send a trace route result which I bet is exactly the same as all of you. Looking for some other games to play while we ride this thing out.

If your looking for a good game that will take up ton's of time, which looks like it's going to be awhile till ArenaNet fix's the problem, try Elder Scrolls Oblivion. 30 hours into the game now and haven't even scratched the surface.....ok maybe just scratched the surface but I'm playing this till GW is back up and running.

Wolfie_1972 · Apr 06, 2006, 06:57 PM // 18:57

well folks im working on my 3rd week of no GW starts this friday. Yes im pissed and getting the run around from PlayNC i know that this is their problem and their working on it. so im trying to stay calm. I am giving them a chance if they can't fix this before the Factions release then that will be a sale they lose. Hopefully they will get it done and we can all live happy and peaceful. Little hope here but there is some.

firerules16 · Apr 06, 2006, 07:32 PM // 19:32

I'm going on 48 hours of non functioning GW due to the 058 code. I was amazed when I found this forum with so many people who have the same problem. Long story short, I'm a little pissed. There's not much of an excuse for this, and they better get it fixed fast, or their losing a Factions customer.

Ares The Devastator · Apr 06, 2006, 08:29 PM // 20:29

The new update hasn't done it for me. Still getting Code=058. I wonder when they're gonna actually start fixing that. You're not alone Wolfie. I'm on my third week on Friday as well. That helm on the login screen looks tacky.

firerules16 · Apr 07, 2006, 03:43 AM // 03:43

I got this reply from Russell in techsupport after I sent him the trace route log file:
_______________________________________

This issue has been escalated to our network engineering team. The issue seems to be related to network updates that a major Internet provider are making and they are also looking into a resolution for this issue. Unfortunately, at this time, we do not have an ETA for the resolution of the issue, but rest assured that it will be resolved in due time. We appreciate your help and patience in identifying this problem and working towards a resolution.

Please let us know when you're able to connect again and whether you have any other problems at that point.

Regards,
The Guild Wars Support Team
_______________________________________

This is probably the same cookie cutter response they've been giving to other people, I would think. I understand that the situation is not under their control, and I'm not about to say that I know how a complex internet backbone works. I will say, however, that I think ncsoft isn't completely fessing up to the problem at hand. Sure, an internet backbone may be having routing issues. Why, though? Doesn't ncsoft have some sort of internet routing redundency for their authentication servers? I don't see how one major ISP can be causing so many problems for so many people, is what I'm trying to say.

Bottom line: if they don't fix the problem, I'm not buying Factions. Neither for myself or my wife. That's TWO sales they're going to missing out on. I'm sure a number of you guys feel the same way.

Warskull · Apr 07, 2006, 05:05 AM // 05:05

Quote:

Originally Posted by firerules16

Bottom line: if they don't fix the problem, I'm not buying Factions. Neither for myself or my wife. That's TWO sales they're going to missing out on. I'm sure a number of you guys feel the same way.

Doesn't make sense to buy a game you know you won't be able to play.

chanxeng · Apr 07, 2006, 06:19 AM // 06:19

Grrr I still have the same problem after the patch...nothing is working, even after reformatting my comp. It has already been 2 weeks...getting quite frustrating...

What do u tink guys...do u tink we shld submit a petition?

Lerxst_of_Syrinx · Apr 07, 2006, 08:52 AM // 08:52

Have any of you guys ever tried picking up your computer and going to a friend's house and borrowing their Internet connection for a short time to see if the GW on your system works there?

Or how about loading GW on a friend's computer or laptop (for a test) and bringing it to your house to see if it works there?

morsdrew · Apr 07, 2006, 02:50 PM // 14:50

Am glad I read this thread before uninstalling and reinstalling GW; have had 5 crashes in the last day, after having no problems whatsoever for ages, and now I can't play GW! I really don't fancy reloading GW as well as all the updates, and so I shall wait and see if ANet fixes these errors before proceeding. Maybe this is the excuse I need to go and get Oblivion?

Mustangfan86 · Apr 07, 2006, 05:39 PM // 17:39

i normally play at my university, but after having this problem there, i took my computer home for a weekend and was able to play there with no problem. first had the problem last week, did the uninstall/reinstall and worked fine until the last update, when it stopped working again.

and, if you guys are lookin for something to kill the time, oblivion is definitely the way to go. over 20 hours in and have hardly dented the surface.

Ares The Devastator · Apr 07, 2006, 09:10 PM // 21:10

I am now able to log in. I don't know what they did but they could have done it sooner!

corrupted bloodline · Apr 08, 2006, 03:21 AM // 03:21

Instead of griping, I will now say, HOORAY!!!
I can now login.
All Code 58 bretheren, please attempt to log in and post your results. And I'm off to play just in time for the weekend!!!

Lrdeo · Apr 08, 2006, 04:12 AM // 04:12

I don't know what they did but it worked.

morsdrew · Apr 08, 2006, 04:43 AM // 04:43

Am finally back in GW too, not sure if its de to ANet doing something or the vast amount of cleanup I did on my PC. As long as I dont get disconnected again, I am happy!

Endeavor000 · Apr 08, 2006, 06:04 PM // 18:04

Its a freaken miricle............

chanxeng · Apr 08, 2006, 11:28 PM // 23:28

Yeap me too...

Thank God! Haha...

Warskull · Apr 09, 2006, 07:40 PM // 19:40

Quote:

Originally Posted by corrupted bloodline

Instead of griping, I will now say, HOORAY!!!
I can now login.
All Code 58 bretheren, please attempt to log in and post your results. And I'm off to play just in time for the weekend!!!

Unfortunately, for me thing shifted from being from time to time to flat out being unable to access guild wars.