Curse

master wyrm slayer · May 22, 2007, 11:55 AM // 11:55

Hi, i am using a netgear W111T wireless router and when i click on to go to play guild wars my internet always shuts down i just lose the signel from the router is there any way of fixing this i have tryed to shut down the firewall and i still have the same proplem..

any help will be good

Malice Black · May 22, 2007, 12:01 PM // 12:01

Turning off your computers defenses to play a game is dumb.

How long has this been going on? you updated your modem drivers/firmware? have you made sure you haven't set GW to blocked?

master wyrm slayer · May 22, 2007, 12:03 PM // 12:03

It has been going on for a little while now i just dont know what to do to fix it :'( so any help how to fix it will be great

Malice Black · May 22, 2007, 12:37 PM // 12:37

There is issues with this router working on Vista. If you have Vista, look for new drivers. If that fails contact Netgear support.

master wyrm slayer · May 22, 2007, 01:05 PM // 13:05

i dont have vista so new drivers might help then ? how will email the netgear support will be able to help ? my internet is fine till i go on guild wars then it justs shuts down.

tijo · May 22, 2007, 11:45 PM // 23:45

Guild Wars has been having problems with netgear routers for a while. There are solutions in the support section accessible from the GW website. There was a thread on this also on this forum but i can't seem to find it anymore.

master wyrm slayer · May 23, 2007, 12:05 AM // 00:05

why does it happen though if there is way to stop this from happing will be great

FlameoutAlchemist · May 23, 2007, 01:18 AM // 01:18

The reason that it happens is that Guild Wars needs unrestricted access to TCP port 6112, and Netgear routers do not, by default, allow it do so.

NCSoft has a page specifically dealing with this issue. Please follow this link:

http://www.plaync.com/us/support/doc_2607.html?prod=48

If you need further explanation or support, you will need to contact NCSoft and/or Netgear to get the workaround.

master wyrm slayer · May 23, 2007, 10:14 AM // 10:14

the thing is that i can get to log in for few seconds before my internet shuts down

FlameoutAlchemist · May 23, 2007, 11:22 AM // 11:22

Quote:

Originally Posted by master wyrm slayer

the thing is that i can get to log in for few seconds before my internet shuts down

I understand that, but port triggering on a router doesn't take effect right away - It waits for a certain amount of traffic to flow through a certain port through a given period of time, then the router shuts down your internet connection thinking that your computer is under attack. This is evidenced by the fact that GW runs for a little bit, then you lose your internet entirely.

Please follow the above posted link for further assistance, or contact NCSoft support and/or Netgear for information on how to disable port triggering for port 6112. This should fix your problem.

master wyrm slayer · May 23, 2007, 08:09 PM // 20:09

where abouts is the port triggering thingie ? im sorry im useless

FlameoutAlchemist · May 23, 2007, 09:15 PM // 21:15

You will need to read the manual that came with your router to get where you need to to access your port triggering settings.

Here's a link to NCSoft's support site that kinda talks about where you'll need to go: http://www.plaync.com/us/support/doc_2607.html?prod=48

If you're still having problems getting access to your routers settings to configure your port triggering, you will need to contact Netgear. Their website is at http://www.netgear.com.

Closed thread as there's nothing more we can do here for you on this site.