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Aug 22, 2007, 12:40 AM // 00:40
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#1 |
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Pre-Searing Cadet
Join Date: Aug 2007
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Rooked on the Trial when buying EN preview
Hello All,
My wife and I both own the Prophecies campaign and have been playing for the last 4 months. We both purchased the pre-order of EN which came with a 10 hour trial of Factions and Nightfall. We were unaware that purchases thru the guild wars store were automatically applied to our accounts. Therefore, we used up our 10 hour trial playing the Prophecies Campaign that we own. We have not gotten anywhere trying to explain this situation to PlayNC support. I am wondering if anyone has a point of contact that could re-enable our 10 hour trial so we can check out Nightfall and Factions. Thanks in advance, Cpt Mac |
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Aug 22, 2007, 12:47 AM // 00:47
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#2 |
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Site Legend
Join Date: Oct 2005
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Nothing they can/will do. The error was yours, not theirs.
__________________
Old Skool '05
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Aug 22, 2007, 08:31 AM // 08:31
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#3 |
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Krytan Explorer
Join Date: Aug 2005
Guild: Black Cats
Profession: E/Mo
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The trial key thing was not well advertised unfortunately.
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Aug 22, 2007, 08:42 AM // 08:42
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#4 |
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Frost Gate Guardian
Join Date: Apr 2005
Location: MA
Profession: D/W
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I'd give you my trial key, except it automatically applied to my account when I purchased it online.
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Aug 22, 2007, 01:29 PM // 13:29
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#5 | |
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Pre-Searing Cadet
Join Date: Sep 2005
Location: Stockholm, SE
Guild: TOG
Profession: N/
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Quote:
Sorry to hear about your situation, Cpt Mac. Hope you'll be able to sort something out. |
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