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Old Sep 23, 2007, 11:39 PM // 23:39   #1
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Default Latency issues, GW support no help.

Ok, so I contacted GW support about some lag I've been having, I have NO lag on any other games, they are all 50-90, 150 tops on most games.

I get over 1000PING when I log in, and 270-300ping average and and it has caused me to die twice. I was just ignoring it until then.

Guild Wars support told me to update my graphics card... which, uh, it's not FPS problems, that's always 60-100 at least, it lows down to 35-45 in some heavily populated Area's though.

Plus, the latest Nvidia drivers have so many issues.

Ok, so I am behind a router, but I'm not using any form of wireless, I'm directly connected. I did a Bandwidth test and it came back at 25,000 MBS or something, that was lan, and 15,000MBS Cable(Comcast high speed internet)

Ports are forwared, although it seems GW use's different ones each time so it hardly matters. GW support still hasn't replied since I sent them an angry message ^^;

Anyways, is it just me or is EVERYONE geting severe lag with GW lately? I find 150 is the most I find acceptable when playing games.

It can go to 90-150-250 out of town sometimes, but it can still spike 300+ a lot.

Now, obviously I could set up a DMZ< but that'd just be an awful move on my part. I can't exactly disconnect and direct connect from the router, due to my roommate wants her wireless, and she hogs the connection so much, but even at times when she isn't using it or anything or isn't even home and my latency is 50-90 on other games, GW still reports 300+ ? I'm located in the USA and play on US districts, and the least active of them.

Specs:
GeForce 6800 OC(Factory over-clocked) 128 MB AGPX8
AMD Athlon X2 3800 Dual Core Processor
Plenty of free HD space, defragged also.
1GB of Dual channel PC3200 RAM.

Large enough paging file and all my other games work just dandy.

I can't really find the issue, unless it's GW itself =/

Ad-aware / spyware free to, no virus's or anything. Drivers are modified Z-tweaked 94.71 and preform brilliantly in all games. (The old ones worked well with GW too, these boost my FPS 10-15)

Activated DMZ and it still lagged, so I have no idea, must just be the Guild Wars server =/

Last edited by Mkilbride2599; Sep 24, 2007 at 06:08 AM // 06:08..
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Old Sep 24, 2007, 08:23 AM // 08:23   #2
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It could be any of the nodes between you and the Guild Wars servers, not necessarily either you, them or your ISP.
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Old Sep 24, 2007, 08:53 AM // 08:53   #3
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Hmm, well when my room mate is out tommorow, I'ma take away the router and see what happens.
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Old Sep 24, 2007, 09:03 AM // 09:03   #4
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Bandwidth or dowload speed says nothing about latency, the most common issues with latency are caused by ISP's for various reasons.

A DMZ wont resolve anything and while its possible your router/modem is very crappy and causing the problems my guess would be that the cause lies with Comcast.
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Old Sep 24, 2007, 10:12 AM // 10:12   #5
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Windows should have a nice function called "tracert", when you are loading a town in GW it shows your server IP in the upper lefthand corner. Make note of this number (it will be in the form of xxx.xxx.xxx.xxx).

Go to start->run and type "cmd". Once the Dos box opens type "tracert xxx.xxx.xxx.xxx". Of course, drop the quotes and replace the xxx.xxx.xxx.xxx with whatever the IP address for GW server is. This should tell you how many hops you are taking to get there and how long each hop is taking to get it's information.

Pinging www.google.com shows me a ping time of 14 MS, none of the hops needed to get there from my home computer are over that, only two are above 6ms - those two are my bottle neck and where the 14ms comes from. I'm too lazy to fool with the GW servers as I'm not having an issue with it.

And, finally, at least on the US servers I am not experiencing any lag other than what my router shows is on my end.
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Old Sep 24, 2007, 11:46 AM // 11:46   #6
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You can also run guild wars with the -diag commandline option and it will get various network statistics connecting to the guild wars servers.
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Old Sep 24, 2007, 12:20 PM // 12:20   #7
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i have the same problem for a few days...
i have normally ~100 ping...but it can spikes to 4k at any time and its pretty anoying in PvP
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Old Sep 24, 2007, 03:14 PM // 15:14   #8
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I'm pretty sure this should be in tech support so I'm moving it.
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Old Sep 24, 2007, 04:24 PM // 16:24   #9
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I did do a -diag report and sent it to Guild Wars tech support, they told me to update my Video and sound drivers...

The thing is, the IP I'm on differs each time I log in.

And windows says they couldn't find the address requested.

Last edited by Mkilbride2599; Sep 24, 2007 at 05:01 PM // 17:01..
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Old Sep 24, 2007, 09:13 PM // 21:13   #10
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Tech support always want you on the latest drivers before proceeding. Annoying, but what can you do? :/
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Old Sep 24, 2007, 10:09 PM // 22:09   #11
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Yeah, cause I updated to the newest drivers that THEY suggested, Frame rates went down to 15-35 tops...so I used Driver cleaner as I always do and rolled back, FPS back up to 45-60-100, but lag is still present. Oddly enough, I lagged less on the Euro districts...but I'm located in Eastern America...so...hmm. must be GW server Issues. Bleh =/ I've seen alot of topics about lag, must be GW servers, I will have to wait it out.

Last edited by Mkilbride2599; Sep 24, 2007 at 10:32 PM // 22:32..
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Old Sep 25, 2007, 12:17 AM // 00:17   #12
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Also, it won't hurt to upgrade to 2 GB of RAM on your system.
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Old Sep 25, 2007, 01:13 AM // 01:13   #13
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Well yeah, I know it wouldn't, but I've got no money for it right now sadly, I plan to next chance I get, I also need a Graphics card update, mine is outdated now, and alot better are available CHEAP. I plan to go to 2GB of ram first, cause that helps me load more initially and then I can just do like a cheap 90$ upgrade to a 7800, I've seen some recently for that price, 256MB ones even, which would be so nice.

Also using Windows XP SP2 Pro, forgot to mention that.

Here's the ram I've already got, I figure I'll purchase this again, as it'd be easier with the same type, and the price is good. Whatcha think?

http://www.newegg.com/Product/Produc...82E16820227031

My Mobo is a second hand ASUS and not NVidia one, I'm ashamed, but I had a budget when I built it, eheh, but it's served me ok. I plan to rebuild it once I get hired...work is scarce around here. I figure once I get a QUALITY brand Mobo, another gig of ram, and an updated Graphics card, I should be good. My processor may not be top notch, nor my Graphics card, but they suit my HL2 / GW gaming needs


Hmm, I may do a format soon for the heck of it, my system is all fudged up lol, so if I do, I'll see if that helps any and then I'll know it's my system.

I had some good ping tonight, but it went back up after, strange thing is I had Bit torrent going while I was playing and I had less ping? No idea why.

Last edited by Mkilbride2599; Sep 25, 2007 at 05:43 AM // 05:43..
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