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Nov 20, 2007, 11:16 PM // 23:16
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#1 |
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The Fallen One
Join Date: Dec 2005
Location: Oblivion
Guild: Irrelevant
Profession: Mo/Me
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Serious Connection Issues
Ok, there is something very wrong. Time to collect some public data on this matter.
I am located in the Midwest US, specifically Lafayette, Indiana. Guild Wars is refusing to even connect to the ArenaNet servers, thus the game isn't even loading. I ran a diagnostic, and this is what came up. ================================================== ============================ = Checking server connectivity ================================================== ============================ Diag.ArenaNetworks.com 206.127.146.41:6112 - connect succeeded 206.127.146.55:6112 - connect succeeded 206.127.146.55:80 - connect succeeded 206.127.146.41:80 - connect succeeded 222.231.12.42:6112 - connect succeeded 222.231.12.55:6112 - connect succeeded 222.231.12.55:80 - connect succeeded 222.231.12.42:80 - connect succeeded 216.107.240.234:6112 - connect failed 216.107.241.21:6112 - connect failed 216.107.240.234:80 - connect failed 216.107.241.21:80 - connect failed File1.ArenaNetworks.com 192.168.1.10:6112 - connect failed 192.168.1.10:80 - connect failed Auth1.ArenaNetworks.com 192.168.1.10:6112 - connect failed 192.168.1.10:80 - connect failed Completed in 3.14 seconds ================================================== ============================ = Tracing network paths ================================================== ============================ *--> pathping -4 -q 4 -w 700 216.107.246.36 <--* Tracing route to 216-107-246-36.plaync.com [216.107.246.36] over a maximum of 30 hops: 0 Auth1.ArenaNetworks.com [192.168.1.10] 1 192.168.1.1 2 * * * Computing statistics for 2 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Auth1.ArenaNetworks.com [192.168.1.10] 0/ 4 = 0% | 1 1073741818ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1 4/ 4 =100% | 2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0] Trace complete. *--> pathping -4 -q 4 -w 700 203.70.17.228 <--* Tracing route to 203.70.17.228 over a maximum of 30 hops 0 Auth1.ArenaNetworks.com [192.168.1.10] 1 192.168.1.1 2 * * * Computing statistics for 2 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Auth1.ArenaNetworks.com [192.168.1.10] 0/ 4 = 0% | 1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1 4/ 4 =100% | 2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0] Trace complete. *--> pathping -4 -q 4 -w 700 206.127.145.228 <--* Tracing route to 206-127-145-228.plaync.com [206.127.145.228] over a maximum of 30 hops: 0 Auth1.ArenaNetworks.com [192.168.1.10] 1 192.168.1.1 2 * * * Computing statistics for 2 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Auth1.ArenaNetworks.com [192.168.1.10] 0/ 4 = 0% | 1 1073741818ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1 4/ 4 =100% | 2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0] Trace complete. *--> pathping -4 -q 4 -w 700 222.231.14.228 <--* Tracing route to 222.231.14.228 over a maximum of 30 hops 0 Auth1.ArenaNetworks.com [192.168.1.10] 1 192.168.1.1 2 * * * Computing statistics for 2 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Auth1.ArenaNetworks.com [192.168.1.10] 0/ 4 = 0% | 1 1073741819ms 0/ 4 = 0% 0/ 4 = 0% 192.168.1.1 4/ 4 =100% | 2 --- 4/ 4 =100% 0/ 4 = 0% lordsojar [0.0.0.0] Trace complete. Completed in 24.20 seconds Note the failed server connections? Please, if you are also experiencing problems, use the -diag tag and run the diagnostic. Post your findings here. NOTE: I called my ISP, and all their systems and switches are fully functional. All other games are functioning online as well. And I am on a 45Mbps T3... THus my weird IP. Last edited by Lord Sojar; Nov 20, 2007 at 11:22 PM // 23:22.. |
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Nov 20, 2007, 11:49 PM // 23:49
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#2 |
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Forge Runner
Join Date: Jun 2006
Location: US
Guild: Old Married Gamers {OMG}
Profession: W/
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I am close to Fort Wayne, IN actually in North Manchester, and i am able to get into the game ok... a bit laggy but still able to log in
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Nov 21, 2007, 12:35 AM // 00:35
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#3 |
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Krytan Explorer
Join Date: Sep 2006
Location: USA
Guild: SSW
Profession: E/
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My boyfriend and I have been having some serious lag issues the past 2 days. We've lost connection several times. We've always reconnected, but it's been very slow. Almost like we had no connectivity or dial up (*insert shriek of horror*). We run Yahoo DSL and live in MI.
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Nov 21, 2007, 12:37 AM // 00:37
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#4 |
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I dunt even get "Retired"
Join Date: Aug 2005
Guild: Fifteen Over Fifty [Rare]
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192.168.1.xxx is your router. Not sure why that's listed as being ArenaNet.
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Nov 21, 2007, 01:15 AM // 01:15
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#5 | |
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Grotto Attendant
Join Date: Apr 2007
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Quote:
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Nov 21, 2007, 02:02 AM // 02:02
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#6 |
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Academy Page
Join Date: Jul 2006
Location: California
Profession: D/Mo
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im having the same issue it wont connect to anet. it was strange couple of days ago i could and then wham it wont even get through anymore
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Nov 21, 2007, 02:22 AM // 02:22
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#7 |
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Hall Hero
Join Date: Aug 2005
Profession: E/
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I'm able to connect. Northern Indiana here.
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Nov 21, 2007, 02:25 AM // 02:25
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#8 |
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Desert Nomad
Join Date: Jul 2006
Profession: W/R
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YEa my connection here stinks O_o lagg out sooo many times, one time when i was closing a NICE trade. I think its the router in my house's problem. It can't take much at all and the signal constantly fights with my dad's internet.
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Nov 21, 2007, 03:32 AM // 03:32
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#9 |
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Krytan Explorer
Join Date: Mar 2007
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Try switching dns servers in your router to primary 4.2.2.1 and secondary 4.2.2.2 For some reason your isp could block those addresses even though they said they don't. I had this happen with Road Runner when trying to set up VOIP. They said they didnt block adresses but they actually were in order to force their customers to buy their VOIP.
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Nov 21, 2007, 05:26 AM // 05:26
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#10 | |
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The Fallen One
Join Date: Dec 2005
Location: Oblivion
Guild: Irrelevant
Profession: Mo/Me
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Quote:
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Nov 21, 2007, 05:49 AM // 05:49
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#11 |
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The Fallen One
Join Date: Dec 2005
Location: Oblivion
Guild: Irrelevant
Profession: Mo/Me
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Right, so... I uninstalled Guild Wars thinking it might be a corruption in the proxy setups because I installed the GWLP program last night. Guess what? Now it won't even connect to Arena Net for the install. So obviously, something is up with the switches on their "partners" leading to their servers.
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Nov 21, 2007, 06:12 AM // 06:12
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#12 | |
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The Fallen One
Join Date: Dec 2005
Location: Oblivion
Guild: Irrelevant
Profession: Mo/Me
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Never mind, the host file had been edited by GWLP. Thx Unien for pointing that little issue out. I really didn't think twice about it. It appears as though my hosts file had entries added to it directing my PC to connect to my router as ArenaNet rather then their actual servers. GG
Quote:
Last edited by Lord Sojar; Nov 21, 2007 at 06:16 AM // 06:16.. |
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Nov 21, 2007, 06:32 AM // 06:32
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#13 |
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Wilds Pathfinder
Join Date: Oct 2005
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We were both writing our threads at the same time but you got yours up 1st.
 I ran the -diag flag and here's what I got: ================================================== ============================ = Checking server connectivity ================================================== ============================ Diag.ArenaNetworks.com 222.231.12.42:6112 - connect succeeded 222.231.12.55:6112 - connect succeeded 222.231.12.42:80 - connect succeeded 206.127.146.55:6112 - connect succeeded 222.231.12.55:80 - connect succeeded 206.127.146.41:6112 - connect succeeded 206.127.146.55:80 - connect succeeded 206.127.146.41:80 - connect succeeded 216.107.241.21:6112 - connect failed 216.107.240.234:80 - connect failed 216.107.241.21:80 - connect failed 216.107.240.234:6112 - connect failed File1.ArenaNetworks.com 216.107.245.77:6112 - connect succeeded 216.107.245.41:6112 - connect succeeded 216.107.245.113:6112 - connect succeeded 216.107.245.77:80 - connect succeeded 216.107.245.41:80 - connect succeeded 216.107.245.113:80 - connect succeeded Auth1.ArenaNetworks.com 216.107.245.68:6112 - connect succeeded 216.107.245.70:6112 - connect succeeded 216.107.245.84:6112 - connect succeeded 216.107.245.85:6112 - connect succeeded 216.107.245.86:6112 - connect succeeded 216.107.245.87:6112 - connect succeeded 216.107.245.121:6112 - connect succeeded 216.107.245.117:6112 - connect succeeded 216.107.245.118:6112 - connect succeeded 216.107.245.119:6112 - connect succeeded 216.107.245.120:6112 - connect succeeded 216.107.245.49:6112 - connect succeeded 216.107.245.50:6112 - connect succeeded 216.107.245.68:80 - connect succeeded 216.107.245.70:80 - connect succeeded 216.107.245.84:80 - connect succeeded 216.107.245.85:80 - connect succeeded 216.107.245.86:80 - connect succeeded 216.107.245.87:80 - connect succeeded 216.107.245.121:80 - connect succeeded 216.107.245.117:80 - connect succeeded 216.107.245.118:80 - connect succeeded 216.107.245.119:80 - connect succeeded 216.107.245.120:80 - connect succeeded 216.107.245.49:80 - connect succeeded 216.107.245.50:80 - connect succeeded Completed in 2.56 seconds ================================================== ============================ = Tracing network paths ================================================== ============================ *--> pathping -q 4 -w 700 216.107.246.36 <--* Tracing route to 216-107-246-36.plaync.com [216.107.246.36] over a maximum of 30 hops: 0 ___ [192.168.0.6] 1 192.168.0.1 2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 4 so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147] 5 ge2-14.br01.lax04.pccwbtn.net [63.218.51.57] 6 ncsoft.ge5-11.br01.lax05.pccwbtn.net [63.218.73.2] 7 216-107-255-70.plaync.com [216.107.255.70] 8 216-107-246-36.plaync.com [216.107.246.36] Computing statistics for 8 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 ___ [192.168.0.6] 0/ 4 = 0% | 1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1 0/ 4 = 0% | 2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 0/ 4 = 0% | 3 25ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 0/ 4 = 0% | 4 28ms 0/ 4 = 0% 0/ 4 = 0% so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147] 0/ 4 = 0% | 5 28ms 0/ 4 = 0% 0/ 4 = 0% ge2-14.br01.lax04.pccwbtn.net [63.218.51.57] 0/ 4 = 0% | 6 --- 4/ 4 =100% 4/ 4 =100% ncsoft.ge5-11.br01.lax05.pccwbtn.net [63.218.73.2] 0/ 4 = 0% | 7 --- 4/ 4 =100% 4/ 4 =100% 216-107-255-70.plaync.com [216.107.255.70] 0/ 4 = 0% | 8 29ms 0/ 4 = 0% 0/ 4 = 0% 216-107-246-36.plaync.com [216.107.246.36] Trace complete. *--> pathping -q 4 -w 700 203.70.17.228 <--* Tracing route to 203.70.17.228 over a maximum of 30 hops 0 ___ [192.168.0.6] 1 192.168.0.1 2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 4 130.81.29.158 5 0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49] 6 0.so-7-0-0.BR1.LAX7.ALTER.NET [152.63.112.153] 7 204.255.169.90 8 if-3-3.mcore4.LAA-LosAngeles.teleglobe.net [216.6.85.25] 9 if-5-0.mcore4.PDI-PaloAlto.teleglobe.net [216.6.86.9] 10 if-10-0-0.mcore3.PDI-PaloAlto.teleglobe.net [216.6.86.22] 11 216.6.29.46 12 R58-17.seed.net.tw [139.175.58.17] 13 R57-93.seed.net.tw [139.175.57.93] 14 R59-50.seed.net.tw [139.175.59.50] 15 h34-203-67-80.seed.net.tw [203.67.80.34] 16 203.70.16.114 17 203.70.17.228 Computing statistics for 17 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 ___ [192.168.0.6] 0/ 4 = 0% | 1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1 0/ 4 = 0% | 2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 0/ 4 = 0% | 3 25ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 0/ 4 = 0% | 4 29ms 0/ 4 = 0% 0/ 4 = 0% 130.81.29.158 0/ 4 = 0% | 5 29ms 0/ 4 = 0% 0/ 4 = 0% 0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49] 0/ 4 = 0% | 6 33ms 0/ 4 = 0% 0/ 4 = 0% 0.so-7-0-0.BR1.LAX7.ALTER.NET [152.63.112.153] 0/ 4 = 0% | 7 30ms 0/ 4 = 0% 0/ 4 = 0% 204.255.169.90 0/ 4 = 0% | 8 31ms 0/ 4 = 0% 0/ 4 = 0% if-3-3.mcore4.LAA-LosAngeles.teleglobe.net [216.6.85.25] 0/ 4 = 0% | 9 39ms 0/ 4 = 0% 0/ 4 = 0% if-5-0.mcore4.PDI-PaloAlto.teleglobe.net [216.6.86.9] 0/ 4 = 0% | 10 43ms 0/ 4 = 0% 0/ 4 = 0% if-10-0-0.mcore3.PDI-PaloAlto.teleglobe.net [216.6.86.22] 0/ 4 = 0% | 11 43ms 0/ 4 = 0% 0/ 4 = 0% 216.6.29.46 0/ 4 = 0% | 12 187ms 0/ 4 = 0% 0/ 4 = 0% R58-17.seed.net.tw [139.175.58.17] 0/ 4 = 0% | 13 --- 4/ 4 =100% 4/ 4 =100% R57-93.seed.net.tw [139.175.57.93] 0/ 4 = 0% | 14 182ms 0/ 4 = 0% 0/ 4 = 0% R59-50.seed.net.tw [139.175.59.50] 0/ 4 = 0% | 15 --- 4/ 4 =100% 4/ 4 =100% h34-203-67-80.seed.net.tw [203.67.80.34] 0/ 4 = 0% | 16 --- 4/ 4 =100% 4/ 4 =100% 203.70.16.114 0/ 4 = 0% | 17 180ms 0/ 4 = 0% 0/ 4 = 0% 203.70.17.228 Trace complete. *--> pathping -q 4 -w 700 206.127.145.228 <--* Tracing route to 206-127-145-228.plaync.com [206.127.145.228] over a maximum of 30 hops: 0 ___ [192.168.0.6] 1 192.168.0.1 2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 4 so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147] 5 ge2-14.br01.lax04.pccwbtn.net [63.218.51.57] 6 ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42] 7 206-127-156-82.plaync.com [206.127.156.82] 8 206-127-145-228.plaync.com [206.127.145.228] Computing statistics for 8 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 ___ [192.168.0.6] 0/ 4 = 0% | 1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1 0/ 4 = 0% | 2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 0/ 4 = 0% | 3 25ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 0/ 4 = 0% | 4 31ms 0/ 4 = 0% 0/ 4 = 0% so-7-1-0-0.BB-RTR2.LAX01.verizon-gni.net [130.81.17.147] 0/ 4 = 0% | 5 29ms 0/ 4 = 0% 0/ 4 = 0% ge2-14.br01.lax04.pccwbtn.net [63.218.51.57] 0/ 4 = 0% | 6 --- 4/ 4 =100% 4/ 4 =100% ncsoft.ge4-12.br02.frf02.pccwbtn.net [63.218.15.42] 0/ 4 = 0% | 7 --- 4/ 4 =100% 4/ 4 =100% 206-127-156-82.plaync.com [206.127.156.82] 0/ 4 = 0% | 8 196ms 0/ 4 = 0% 0/ 4 = 0% 206-127-145-228.plaync.com [206.127.145.228] Trace complete. *--> pathping -q 4 -w 700 222.231.14.228 <--* Tracing route to 222.231.14.228 over a maximum of 30 hops 0 ___ [192.168.0.6] 1 192.168.0.1 2 L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 3 P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 4 130.81.29.158 5 0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157] 6 0.so-6-0-0.XL2.LAX15.ALTER.NET [152.63.112.61] 7 0.so-7-0-0.BR1.LAX15.ALTER.NET [152.63.116.25] 8 192.205.34.29 9 12.127.3.210 10 tbr1.sffca.ip.att.net [12.122.10.25] 11 12.122.110.5 12 12.116.52.18 13 203.255.234.45 14 203.255.234.121 15 210.120.105.46 16 211.233.95.217 17 211.233.88.22 18 211.233.60.58 19 Computing statistics for 19 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 ___ [192.168.0.6] 0/ 4 = 0% | 1 0ms 0/ 4 = 0% 0/ 4 = 0% 192.168.0.1 0/ 4 = 0% | 2 25ms 0/ 4 = 0% 0/ 4 = 0% L100.DSL-01.PLSPCA.verizon-gni.net [71.102.0.1] 0/ 4 = 0% | 3 24ms 0/ 4 = 0% 0/ 4 = 0% P0-2.LCR-02.PLSPCA.verizon-gni.net [130.81.34.206] 0/ 4 = 0% | 4 28ms 0/ 4 = 0% 0/ 4 = 0% 130.81.29.158 0/ 4 = 0% | 5 --- 4/ 4 =100% 4/ 4 =100% 0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157] 0/ 4 = 0% | 6 29ms 0/ 4 = 0% 0/ 4 = 0% 0.so-6-0-0.XL2.LAX15.ALTER.NET [152.63.112.61] 0/ 4 = 0% | 7 39ms 0/ 4 = 0% 0/ 4 = 0% 0.so-7-0-0.BR1.LAX15.ALTER.NET [152.63.116.25] 0/ 4 = 0% | 8 30ms 0/ 4 = 0% 0/ 4 = 0% 192.205.34.29 0/ 4 = 0% | 9 --- 4/ 4 =100% 4/ 4 =100% 12.127.3.210 0/ 4 = 0% | 10 --- 4/ 4 =100% 4/ 4 =100% tbr1.sffca.ip.att.net [12.122.10.25] 0/ 4 = 0% | 11 --- 4/ 4 =100% 4/ 4 =100% 12.122.110.5 0/ 4 = 0% | 12 44ms 0/ 4 = 0% 0/ 4 = 0% 12.116.52.18 0/ 4 = 0% | 13 40ms 0/ 4 = 0% 0/ 4 = 0% 203.255.234.45 0/ 4 = 0% | 14 178ms 0/ 4 = 0% 0/ 4 = 0% 203.255.234.121 0/ 4 = 0% | 15 181ms 0/ 4 = 0% 0/ 4 = 0% 210.120.105.46 0/ 4 = 0% | 16 --- 4/ 4 =100% 4/ 4 =100% 211.233.95.217 0/ 4 = 0% | 17 --- 4/ 4 =100% 4/ 4 =100% 211.233.88.22 0/ 4 = 0% | 18 183ms 0/ 4 = 0% 0/ 4 = 0% 211.233.60.58 4/ 4 =100% | 19 --- 4/ 4 =100% 0/ 4 = 0% gus [0.0.0.0] Trace complete. ...Completed in 386.17 seconds I recently switched the Windows DNS Client service from auto to manual to deal with another problem I was having, I'll try changing it back to see if that helps. I'm pretty sure my router is using 4.2.2.1 & 4.2.2.2 as the DNS settings but since I forgot my password I can't get into it to check without resetting the darn thing to factory default. |
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