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Old Jun 13, 2008, 11:05 PM // 23:05   #1
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Default New compter (kinda) more crashes

Ok, heres the skinny, I recently got a new computer, on paper it blows my old one out of the water, bt it crashes every 15 - 20 minutes lately, I'm thinking its a connection problem but I'm on a 10 MBit line, (runs about 7) my other thought it was the graphics card, double the speed of my old one, but from what I've read online it seems like its a bad one, anyway heres my spec's I'm hoping that someone can tell me if I should change my graphics card or any other suggestions would be awesome,

all the info here is coming from the guildwars test my system thingie

Time of this report: 6/13/2008, 17:51:04
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX, 3DNow (2 CPUs), ~2.0GHz
Memory: 2048MB RAM
Page File: 285MB used, 3654MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6800 XT
Manufacturer: NVIDIA
Chip type: GeForce 6800 XT
DAC type: Integrated RAMDAC
Display Memory: 256.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8185 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/16/2006 21:21:48, 3921024 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 1/16/2006 21:21:50, 3530432 bytes
Device Identifier: {D7B71E3E-4383-11CF-CB6A-7D0103C2CB35}
Vendor ID: 0x10DE
Device ID: 0x00C3
SubSys ID: 0x21771682
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A


if I've missed anything, or any other information would aid you in helping me just let me know and I'll get it for you, I appreciate your time and thankyou.

Dan
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Old Jun 13, 2008, 11:12 PM // 23:12   #2
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i aint really compuet savvy, but try XP SP3, see if it still crashes, else take what people say after me more seriously ^^
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Old Jun 13, 2008, 11:47 PM // 23:47   #3
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When it crashes is it Guild Wars crashing, or does your computer restart? If it restarts, whats the error message do you get on the blue screen? How is the temperature of your motherboard, processor and video card? Is you hard drive defragmented? Have you tried using contig to defragment gw.dat? I'm not sure of the latest video drivers for the 6800 but 1/16/2006 seems like your drivers are probably outdated. Have you tried playing with sound completely disabled (to rule out sound problems)?
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Old Jun 14, 2008, 12:04 AM // 00:04   #4
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jiggles - I heard that SP3 was a nightmare

fusa - Its a mixture, mostly its just Guildwars that crashes but sometime I do get a restart,
I thought it might have been the temps, but I'm sure they are running in normal ranges, I'll check when I play next time and post the temps here,
I haven't defraged in awhile but it's a clean windows install, every time I try to install the latest drivers from Nvidia everything crashes, and nothing at all works for more than 30 seconds before it restarts, I had to roll back to before I installed using safemode,
I haven't tried the sound thing but I don't think thats it, I will try that later too,
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Old Jun 14, 2008, 12:19 AM // 00:19   #5
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Try running your video card through a stress test using http://www.nvidia.com/object/ntune_5.05.54.00.html or http://www.futuremark.com/download/
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Old Jun 14, 2008, 12:24 AM // 00:24   #6
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the geforce 6800XT was state of the art... 4 years ago.

i don't know how much you've paid for it, but hopefully it wasn't much. whoever sold it to you just slapped together some outdated parts and called it a computer.

anyways, when does it crash? does it just crash when its idling, or when you are playing a game, etc?

EDIT: if it crashes predominately in GW, it might suggest either the card is going bad, or your power supply is not up to snuff. the 6800XT does have a hefty power draw.
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Old Jun 14, 2008, 01:45 AM // 01:45   #7
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Quote:
Originally Posted by nameless bond
jiggles - I heard that SP3 was a nightmare
Hardly, sp3 is an excellent upgrade to the sp2.
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Old Jun 14, 2008, 02:01 AM // 02:01   #8
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Quote:
Originally Posted by Hott Bill
Hardly, sp3 is an excellent upgrade to the sp2.
This man speaketh the truth. SP3 = god.
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Old Jun 14, 2008, 02:04 AM // 02:04   #9
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The only documented issues with SP3 was because Hewett Packard screwed up. They included Intel files on AMD machines, which caused some bad issues. Microsoft has issued a hotfix for this, if I recall correctly. Which means contrary to the popular misconception, the Error Reporting service does indeed work.
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Old Jun 14, 2008, 02:21 AM // 02:21   #10
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Quote:
Originally Posted by Tarun
The only documented issues with SP3 was because Hewett Packard screwed up. They included Intel files on AMD machines, which caused some bad issues. Microsoft has issued a hotfix for this, if I recall correctly. Which means contrary to the popular misconception, the Error Reporting service does indeed work.
When does Hp ever "kick a field goal". Got to be one of the worst companies in the field of computers.
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Old Jun 14, 2008, 03:41 AM // 03:41   #11
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Reformat, reinstall all drivers, ONCE. do not use CD's, go online and find most recent. if it stilld oes it, its a hardware issue. that might mean Temps, because it manages to stay on for some time before it fails.

Last edited by TrueNoob; Jun 14, 2008 at 03:46 AM // 03:46..
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Old Jun 14, 2008, 05:20 AM // 05:20   #12
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thanks for the help, I did recently try what truenoob suggested, I'm going to get a new card I think, as for the rest of the system that I posted, is it ok? should I look into getting anything else?

and err well my copy of windows isn't exactly how can I say this 'store bought' can the sp3 be downloaded for another place?
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Old Jun 14, 2008, 05:34 AM // 05:34   #13
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Quote:
Originally Posted by nameless bond
thanks for the help, I did recently try what truenoob suggested, I'm going to get a new card I think, as for the rest of the system that I posted, is it ok? should I look into getting anything else?

and err well my copy of windows isn't exactly how can I say this 'store bought' can the sp3 be downloaded for another place?

Depends on what you use your computer for. If you want to play games like Crysis, get a new processor, I suggest an AMD Phenom 3X Core are about 150$. Ram is ok, another 2 gig would cost like 35$ on tigerdirect.com. Graphics card....... let me put it this way, my on board graphics card has more memory than that thing, get a card from the GeForce 8 series. The 8800 gts is a top of the line cheap card.

As for your.... windows issue, I would suggest a more.... legal version of windows, you don't want to cheap out on your operating system. OTHERWISE http://www.guildwarsguru.com/forum/s...php?t=10284086
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Old Jun 14, 2008, 06:59 AM // 06:59   #14
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Quote:
Originally Posted by Hott Bill
When does Hp ever "kick a field goal". Got to be one of the worst companies in the field of computers.
Minus the Blackbird 002, but that is essentially a VooDoo PC, so I guess you are correct (even though it is labeled HP)
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