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Jul 15, 2008, 08:59 PM // 20:59
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#1 |
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Academy Page
Join Date: Mar 2008
Location: Norway
Profession: E/
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GW crashes after connecting to the server
Some days ago when my fiance was playing gw on the PC, the screen froze (that happened many times before) and after closing gw, nothing was working, and the screen was acting weird. He switched off the computer, but he couldnt switch it on anymore. He changed the motherboard and now everything is working properly (including games) except Guild Wars, which crashes after connecting to the server. I copied the error message below. I tried to reinstall gw, checked the memory, downloaded the newest driver for the videocard, spent hours on google trying to find solution for the crash, but found nothing. Now im out of ideas what could be done, so I hope here someone can suggest something.
 Thanks in advance The computer : Asus A8N SLI Deluxe (installed the newest available chipset) 1 Gig memory XFX NVIDIA GeForce 8500 GT (175.19 driver) AMD Athlon 64 3500+ Sound Blaster Audigy *--> Crash <--* Exception: c0000005 Memory at address 00000004 could not be read App: Gw.exe ProgramId: 1 Build: 26100 When: 7/15/2008 22:42:48 Flags: 0 *--> System <--* Name: DESKTOP IpAddr: 192.168.2.101 Processors: 1 [AuthenticAMD:15:15:0] OSVersion: 5.1 *--> Thread 0xfffffffe <--* eax=03fb5f00 ebx=03fb5f00 ecx=00000000 edx=00000000 esi=c00d278f edi=03fb5b30 eip=0ad190a2 esp=017f6ef0 ebp=017f86a8 cs=210202 ss=001b ds=0023 es=0023 fs=0023 gs=003b efl=00000000 eax-32 03FB5EE0 00000000 00000000 00000000 00000000 eax-16 03FB5EF0 00000000 00000000 00000000 00000000 eax +0 03FB5F00 00000000 00000000 00000000 00000000 eax+16 03FB5F10 00000000 00000000 00000000 00000000 eax+32 03FB5F20 00000000 00000000 00000000 00000000 eax+48 03FB5F30 00000000 00000000 00000000 00000000 ebx-32 03FB5EE0 00000000 00000000 00000000 00000000 ebx-16 03FB5EF0 00000000 00000000 00000000 00000000 ebx +0 03FB5F00 00000000 00000000 00000000 00000000 ebx+16 03FB5F10 00000000 00000000 00000000 00000000 ebx+32 03FB5F20 00000000 00000000 00000000 00000000 ebx+48 03FB5F30 00000000 00000000 00000000 00000000 esi-32 03FB5B10 00000000 00000000 00000000 00000000 esi-16 03FB5B20 00110b64 010801d6 0ac4c3f8 0ac4c480 esi +0 03FB5B30 0ac4c4d0 0ac4c520 0ac4c534 001d0c08 esi+16 03FB5B40 00000000 00000001 00000404 00000000 esi+32 03FB5B50 00000000 00000000 00000000 00000000 esi+48 03FB5B60 00000000 00000000 00000000 00000000 *--> Code <--* 0AD19082 5cb4d20a 33c58945 c856578b 45088b88 \...3..E.VW.E... 0AD19092 cc2b0000 898d74fc ffff8b95 74fcffff .+....t.....t... 0AD190A2 8b420489 8578fcff ff8b8d74 fcffff8b .B...x.....t.... 0AD190B2 1189957c fcffff8b 857cfcff ff894580 ...|.....|....E. 0AD190C2 8b8d78fc ffff894d 84c785b0 e9ffff00 ..x....M........ 0AD190D2 000000c7 85ace9ff ff000000 00c785a8 ................ *--> Trace <--* Pc:0ad190a2 Fr:017f86a8 Rt:0ac552e4 Arg:03fb5f00 001d06f8 001edbf0 00000000 Pc:0ac552e4 Fr:017f87ac Rt:0ac5e2ea Arg:017f87f4 017f89fc 00000000 017f88c8 Pc:0ac5e2ea Fr:03fb8f64 Rt:ffffffff Arg:00000000 00000000 00000000 00000000 Pc:ffffffff Fr:001d0c58 Rt:03fb8f64 Arg:001d0c38 001d0c10 00000000 00000000 Pc:03fb8f64 Fr:00000000 Rt:00000000 Arg:00000000 00000000 00000000 00000000 *--> Stack <--* 017F6EF0 03fb5b30 c00d278f 001501b0 00000004 0[...'.......... 017F6F00 00000000 00000000 00000000 00000000 ................ 017F6F10 00000000 00000000 00000000 00000000 ................ 017F6F20 00000000 00000000 00000000 00000000 ................ 017F6F30 00000000 00000000 00000000 00000000 ................ 017F6F40 00000000 00000000 00000000 00000000 ................ 017F6F50 00000000 00000000 00000000 00000000 ................ 017F6F60 00000000 00000000 00000000 00000000 ................ 017F6F70 00000000 00000000 00000000 00000000 ................ 017F6F80 00000000 00000000 00000000 00000000 ................ 017F6F90 03fbb7f0 00000000 00000000 00000000 ................ 017F6FA0 00000000 00000000 00000000 00000000 ................ 017F6FB0 00000000 00000000 00000000 00000000 ................ 017F6FC0 00000000 00000000 00000000 00000000 ................ 017F6FD0 017f6fc0 00000000 00150000 7c90ee18 .o.............| 017F6FE0 7c910738 00000318 00000000 00000000 8..|............ 017F6FF0 00000000 00000000 00000000 00000000 ................ 017F7000 00000000 00000000 00000000 ffffffff ................ 017F7010 7c91056d 7c80995a 00150000 00000000 m..|Z..|........ 017F7020 7c80996d 00000000 00000000 00000000 m..|............ 017F7030 00000000 00000000 00000000 00000000 ................ 017F7040 00000000 00000000 00000000 00000000 ................ 017F7050 00000000 00000000 00000000 0acf21cf .............!.. 017F7060 00156c90 017f762c 017f8604 03fb8658 .l..,v......X... 017F7070 00000006 017f8604 03fb8660 017f741c ........`....t.. 017F7080 017f70c8 7c90ee18 00000000 ffffffff .p.....|........ 017F7090 7c91056d 7c80995a 00150000 00000000 m..|Z..|........ 017F70A0 7c80996d 017f71fc 001c3dd8 017f7210 m..|.q...=...r.. 017F70B0 001f1008 017f7210 00000001 001c3dd8 .....r.......=.. 017F70C0 017f70a4 00000286 017f80d4 7c839aa8 .p.............| 017F70D0 7c809970 ffffffff 001b9dc0 0acf02a9 p..|............ 017F70E0 001c3dd8 017f7a38 00000001 00000210 .=..8z.......... 017F70F0 53bd1e93 c05904bf 0000000c bbbf3a88 ...S..Y......:.. 017F7100 76403eed 001501b0 00150178 001b9dc8 .>@v....x....... 017F7110 001b98b8 00000000 14ba7130 001501b0 ........0q...... 017F7120 af8e034f 9df8865f 00000000 0ad0586d O..._.......mX.. 017F7130 00000fd1 f22421a8 a521c807 53bd1e93 .....!$...!....S 017F7140 017f7150 00000000 7c9105c8 001b9dc0 Pq.........|.... 017F7150 017f716c 7c910f46 00000007 001b9dc0 lq..F..|........ 017F7160 00150000 017f7174 00000000 7c9105c8 ....tq.........| 017F7170 001ed8e0 017f7240 7c910551 001518b8 [email protected]..|.... 017F7180 7c91056d 7c80992f 001ed8e8 001ed8e8 m..|/..|........ 017F7190 00000000 307fc56d 001b98b0 00150178 ....m..0....x... 017F71A0 3204fe4d 001b98b8 017f7278 0000000d M..2....xr...... 017F71B0 09516566 00150178 0001b912 001f1000 feQ.x........... 017F71C0 017f71d0 00000000 7c9105c8 001c3dd0 .q.........|.=.. 017F71D0 017f729c 7c910551 00150ce8 7c91056d .r..Q..|....m..| 017F71E0 017f7408 001c3dd8 001c3dd8 65ea4e81 .t...=...=...N.e 017F71F0 e4b2342b 49b9dc12 50982594 530c6cea +4.....I.%.P.l.S 017F7200 74e482e0 2b11820f 00150000 0ad0d77a ...t...+....z... 017F7210 00001016 00000000 00000000 03fb8658 ............X... 017F7220 017f863c 00000061 017f7184 20a18eeb <...a....q..... 017F7230 017f7278 7c90ee18 7c910570 00000110 xr.....|p..|.... 017F7240 7c91056d 7c80995a 00150000 00000000 m..|Z..|........ 017F7250 7c80996d 7c80992f 001ed8e8 00000040 m..|/..|....@... 017F7260 001ed8e8 00150000 00000100 00156c90 .............l.. 017F7270 017f7254 ffffffff 017f80d4 00019aa8 Tr.............. 017F7280 00000022 017f71e0 7c80996d 017f72d4 "....q..m..|.r.. 017F7290 7c90ee18 7c910570 ffffffff 7c91056d ...|p..|....m..| 017F72A0 7c80995a 00150000 00000000 7c80996d Z..|........m..| 017F72B0 017f865c 001c3dd8 017f741c 017f7408 \....=...t...t.. 017F72C0 017f741c 00000001 001c3dd8 017f72b0 .t.......=...r.. 017F72D0 00000286 017f80d4 7c839aa8 7c809970 ...........|p..| 017F72E0 ffffffff 7c80996d 0acf02a9 001c3dd8 ....m..|.....=.. *--> DirectX Device Info <--* VendorId = 0x10de DeviceId = 0x0421 Version = 6.14.0011.7519 Description = NVIDIA GeForce 8500 GT Compat = 0x01000001 VidMem = 512 MB *--> DirectSound Device Info <--* 3D channels = 63 2D channels = 63 EAX support = None Device count = 2 |
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Jul 15, 2008, 09:20 PM // 21:20
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#2 |
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rattus rattus
Join Date: Jan 2006
Location: London, UK GMT±0 ±1hr DST
Guild: [GURU]GW [wiki]GW2
Profession: R/
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Yeesh, yet another c0000005. What's the consensus on this one, guys? Access violation/memory read fail - bad memory or overheating?
Get another gig of memory if you can, by the way.
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Si non confectus, non reficiat
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Jul 15, 2008, 09:24 PM // 21:24
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#3 |
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Wilds Pathfinder
Join Date: May 2005
Location: United States
Profession: Me/
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Just to clear up something I see a lot on this part of the forums...
Drivers are a complete and lazy cop out for troubleshooting. So many times I see people here going "drivers!! get drivers!" and just lol inside. 9 times out of 10, it's not going to be drivers. Typically a hardware problem with "memory can not be read" errors. First thing to try is: gw.exe -nosound -noshaders Most likely, it'll still crash, but it's a quick thing worth trying to narrow things down. Next up is: gw.exe -repair This will take a while. Once it's done, change the shortcut back to just gw.exe and see if it still crashes. Probably will, still worth a shot. Now if you're savvy, I'd suggest going into your bios and changing your memory timings to be a bit slower. For example, if you're running at 8-2-2-2, try 11-3-3-3. See if that changes anything. Another thing to try is if you have more than one stick of ram in your machine, pop one out, then start the machine up and run GW. If it continues to crash, put the one you took out back in, and take out the other one that you left in. (repeat again for a third stick should you have three) You said that your fiance changed the motherboard. Personally, if I do a motherboard swap in a computer, it means reinstallation. A lot of problems can come from changing a motherboard since a LOT is being changed all at once. Memory controllers, IDE controllers, chipset, etc. And a lot of times Windows will pretend that everything is ok while behind the scenes, it's having a small seizure. So yeah, if your fiance changed the mobo out for something drastically different (say going from an old nforce2 based board to an intel chipset or something) then it might be worth a clean install. Simply for the sake of future stability. |
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Jul 15, 2008, 09:37 PM // 21:37
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#4 |
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Ascalonian Squire
Join Date: Jul 2008
Profession: Mo/
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Hi, it looks like you might need more ram at least 2Gb should do just fine without any problems. You can run gw on 1gb but over time you will develop problems with running the client. Generally running guildwars uses a lot of windows system resources while the game is running if the memory doesn't support windows and guildwars at the same time it will crash. There could also be a video bios update that you might need. I hope this helps you.
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Jul 15, 2008, 10:16 PM // 22:16
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#5 |
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Academy Page
Join Date: Mar 2008
Location: Norway
Profession: E/
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Thanks for the fast replies guys, I will try out these steps, hope it will help. Thanks again, really appreciate it.
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Jul 16, 2008, 02:43 PM // 14:43
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#6 |
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The Fallen One
Join Date: Dec 2005
Location: Oblivion
Guild: Irrelevant
Profession: Mo/Me
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Update the BIOS on the motherboard. It is either a BIOS to driver issue, an area of the memory is corrupt (GW is very finicky when it comes to stability), or some program is blocking access to those sectors (did you install a new anti virus recently?)
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