Curse

cpxnathan · Jul 27, 2008, 08:43 AM // 08:43

I am going back to guild wars but there is
a problem when insert the disk nothing happens
and keep doing it and doing it but it still nothing
happens i am just wondering is because i am
running on vista.

Scorpion Boy · Jul 27, 2008, 08:49 AM // 08:49

I don't think it's Vista. I'm running Vista also and I had no problems.

~Boy

cpxnathan · Jul 27, 2008, 08:52 AM // 08:52

so is there anyway to fix my problem?

Scorpion Boy · Jul 27, 2008, 09:01 AM // 09:01

http://www.guildwars.com/support/downloadclient/ you can download the client here, it won't fix your problems though. Is it only the GW CD it isn't reading or are there problems with other CD's aswell?

~Boy

cpxnathan · Jul 27, 2008, 09:03 AM // 09:03

yes it is i tried
different disks
but nothing appears
so can u help me?

Scorpion Boy · Jul 27, 2008, 09:07 AM // 09:07

I don't think I can help you out with that. It seems logical to me that there is some sort of problem with the disc reader. Just keep an eye on your thread some other people will be able to help you out.

~Boy

PS: It might help if you post the specs of your computer including what disc reader.

cpxnathan · Jul 27, 2008, 09:12 AM // 09:12

AMD Athlon (tm) 64 X2 Dual Core Processor 4200+ 2.21 GHz
32-bit
i think that its

Brianna · Jul 27, 2008, 11:28 AM // 11:28

Quote:

Originally Posted by Scorpion Boy

http://www.guildwars.com/support/downloadclient/ you can download the client here, it won't fix your problems though. Is it only the GW CD it isn't reading or are there problems with other CD's aswell?

~Boy

This.

With the little information that we have it is simply not possible to diagnose this problem, however if you want to play Guild Wars without having to deal with disks, you can bypass it by going to their official site and downloading the client there.

I don't really know what to say about this, we need to know what kind of CD drive you have, etc.

zamial · Jul 28, 2008, 04:00 PM // 16:00

Diagnosis:

You either have a bad cd/dvd rom or bad drivers.

Fix: use windows update and see if there are any drivers available. Or go to the device manufacture's site and get the drivers from them.

If fix doesn't work the rom is shot.

With the cd/dvd in did you open computer and double click the cd/dvd rom to see what happens?

Snograt · Jul 28, 2008, 07:23 PM // 19:23

Go to Control Panel -> Device Manager and see if there is any error showing for the DVD ROM device. Or, indeed, if there's any optical drive at all.

Quaker · Jul 28, 2008, 09:08 PM // 21:08

It could be that your CD/DVD drive either needs to be cleaned or it's just not connected properly (could have a loose connection), or it's just plain fried.

To clean the drive properly, you'd need to take it apart and very gently clean the laser lens with a q-tip dipped in alcohol (or lens cleaner). Not recommended, unless you are mechanically apt.

To check that it's connected properly, open up the computer. At the rear of the drive you should see 2 or 3 cables connected. One cable will be the power connector. Another will be the data cable - it may be either a wide flat cable (if the drive is IDE), or a skinnier cable about 3/8 inch wide, if it's SATA (only on newer units). There may, or may not, be a third, small cable that carries audio for CD (audio) playback, but that wouldn't cause the problem anyway.

Unplug each connector and reinsert it. Also follow the data cable back to the motherboard and unplug and reinsert that end too.

If that doesn't help, the drive could be bad or not enabled in the BIOS or Windows, or the motherboard could be bad. You could try installing a different drive to see if that works - ask around, you may find someone who tinkers with computers who has a bunch of old CD drives kicking around (like I do.

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