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Old Mar 26, 2011, 10:42 PM // 22:42   #1
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Default New computer help installing please!

Hi, I'm a long term GW player who recently purchased a new computer. It's a Toshiba laptop and today I tried to install GW on it but when I click install a message pops up that says "could not open "data/GW/GwSetup.exe-update" [0]". I then have the option to either press OK or x it out and upon doing either all installation processes stop. Please help I don't know what to do. thank you.
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Old Mar 27, 2011, 02:14 PM // 14:14   #2
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Have you tried right-clicking on GwSetup.exe and choosing "Run as Administrator"?
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Old Mar 27, 2011, 02:17 PM // 14:17   #3
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How are you installing it? From disc or from a downloaded client?

The GwSetup.exe-update looks wrong to me - it appears to be attempting to run the client with the -update switch, but there's a missing space between .exe and -update. All the -update switch does is update gw.dat from the install disc.

If that's just a typo, maybe we're looking at permission errors again? Hard to tell..

(Edit) Or, er, do what Quaker said...
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Old Mar 27, 2011, 04:24 PM // 16:24   #4
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ok I tried running as an admin but that had no effect. I am installing from a disk Ive tried installing from disc one of Prophecies NF and Factions and they all did the same thing. And yes there is suposed to be a space I just typed it in wrong.

So I think I figured out the problem when trying to run the file GwSetup off the disc using my computer it says the operation could not complete successfully because the file contains a virus. I havn't touched the disc in years and have no idea how this happened. Any ideas how to fix this, or another way to install it?

Last edited by Godley Monk; Mar 27, 2011 at 04:30 PM // 16:30..
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Old Mar 27, 2011, 04:43 PM // 16:43   #5
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If you login to your NCSoft / PlayNC Master Account (Assuming you linked your Guild Wars account to it) you can download the game from the link provided in your Account Management area.
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Old Mar 27, 2011, 05:37 PM // 17:37   #6
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Thanks for tip about downloading the game client off NCsoft! I am now happily playing again
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Old Mar 27, 2011, 08:01 PM // 20:01   #7
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Just for the record, you can always download the client from guildwars.com
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Old Apr 03, 2011, 08:02 AM // 08:02   #8
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Hi guys, I found this forum thread after having the same problem today. After reading this I went into the folders on the disk to "Guild Wars Disc 1/DATA/GW" and then in there ran "GWSETUP.exe" as an administrator and that worked. I wasn't keen on downloading it all because of speed and cap so.

I also had the virus problem just just turned off the virus scanner while I'm installing as they are the discs I bought in the shop ages ago.

Hope this helps anyone else that comes across this.

I haven't played this in years, is there a jump button upgrade yet?

Last edited by juppah; Apr 03, 2011 at 08:05 AM // 08:05.. Reason: Spelling
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Old Apr 03, 2011, 08:44 AM // 08:44   #9
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Damn, nothing loads off the CD anyway it seems. I think I better wait till the middle of the night when my off-peak time starts.
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Old Apr 03, 2011, 02:44 PM // 14:44   #10
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Lots of stuff loads off the CD/DVD, but unfortunately, most of it has been updated since the CD/DVD was made, so you have to download all the new stuff as well.

No jump button yet, but /jump might work as an emote.
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