Curse

ullacko · Jan 10, 2012, 07:58 AM // 07:58

Hello,

I got a small problem with screen resolution in Guild Wars.
Everytime I start the game the resolution is automatically set to 1024x768 and everytime I have to change it back to 1366x768 which is the recommended and native resolution of my display. The game runs smoothly at around 50 fps on custom settings and maxed resolution.

I think that it worked before but not anymore. I got no problems on my older laptop which is much worse specs-wise. Im running Windows 7, my display adapter is some Intel chipset integrated, got 4gb ram and dual core 2.2ghz processor. I'm not using any command line arguments, mods or compatibility modes and running GW with administrator priviledges.

Anyone got any experience about this problem?
-Tony

Quaker · Jan 10, 2012, 04:54 PM // 16:54

The only thing I can think of at the moment is that, maybe, your monitor isn't being properly detected by windows. Check in your display properties that it says whatever your monitor is instead of just "generic monitor". If it says "generic", you may need to download a "driver" for your monitor.

Draca · Jan 11, 2012, 09:01 AM // 09:01

before doing that check that the windows res is set correctly

ullacko · Jan 12, 2012, 07:45 AM // 07:45

Quote:

Originally Posted by Quaker

The only thing I can think of at the moment is that, maybe, your monitor isn't being properly detected by windows. Check in your display properties that it says whatever your monitor is instead of just "generic monitor". If it says "generic", you may need to download a "driver" for your monitor.

My windows detects this monitor as "Mobile PC Display" so I think there is no driver issue.

Quote:

Originally Posted by Draca

before doing that check that the windows res is set correctly

Windows resolution is set to 1366x768 so it's correct.

Any other thoughts?
-Tony

Amy Awien · Jan 12, 2012, 04:31 PM // 16:31

Perhaps worth trying, logon as admin, start the game, set resolution to the proper value. Then go back to your normal login.

Quaker · Jan 12, 2012, 04:40 PM // 16:40

Quote:

Originally Posted by ullacko

My windows detects this monitor as "Mobile PC Display" so I think there is no driver issue.

A 'driver' for a display is not really software - it's just a list of available resolutions, and some general display information such as the type of display and it's make/model number. This information is also provided to Windows automatically, if it's a true Plug'n'play monitor with the proper cable.

If it's being properly detected (p'n'p), or the driver is installed, Windows should show the display as a specific model. For example, in Windows XP it would say something like: "ATI Radeon x800 on Samsung x78gt monitor"

or in Windows 7, it might say "FHX2402L" or some such under display settings.

"Mobile PC Display" means that Windows thinks you are connecting to a mobile device like a smartphone, iPad, etc. If you are actually trying to connect a mobile device, then it's probably a driver or system issue.

In any case, you can:
- try a different cable to connect the display to the computer. Of course, if the cable is permanently attached to the display, this is not an option.
- See if you can find the latest driver (display list) for your display.
- Check your display settings in Windows.

ullacko · Jan 22, 2012, 10:06 AM // 10:06

Sorry for delayed answer.

Quaker:
"Mobile PC Display" basically means that it's a laptop display. Laptops are usually bulk computers with necessary drivers installed by factory default. So I'm almost certain that it is not a driver issue.

Amy Awien:
It was already stated in the original message that I'm playing GW as an administrator since there is but one user account on that PC.

More suggestions?

Quaker · Jan 22, 2012, 03:09 PM // 15:09

My suggestion is that you listen to what people tell you and try their suggestions.

1. Just because it's a laptop and came with drivers, does not mean that there can't be newer drivers that fix some problems. So, have you tried going to the manufacturers website to get updated drivers, or are you going to insist that you don't need them?

2. Even if you are an Administrator on your computer "Run as Administrator" does cause some things to behave differently. For example, in order to get Ventrilo to work properly while playing SWTOR, I have to run it as Admin - specifically, to make things a bit easier I check "Run this program as an Administrator" in the properties - otherwise I can't be heard on Ventrilo.

I'm not saying that these things will necessarily fix your problem, but it would be better to tell us that you've tried these things and they haven't worked, rather than tell us why you think they won't work.

ullacko · Feb 01, 2012, 12:12 PM // 12:12

Quote:

Originally Posted by Quaker

My suggestion is that you listen to what people tell you and try their suggestions.

1. Just because it's a laptop and came with drivers, does not mean that there can't be newer drivers that fix some problems. So, have you tried going to the manufacturers website to get updated drivers, or are you going to insist that you don't need them?

2. Even if you are an Administrator on your computer "Run as Administrator" does cause some things to behave differently. For example, in order to get Ventrilo to work properly while playing SWTOR, I have to run it as Admin - specifically, to make things a bit easier I check "Run this program as an Administrator" in the properties - otherwise I can't be heard on Ventrilo.

I'm not saying that these things will necessarily fix your problem, but it would be better to tell us that you've tried these things and they haven't worked, rather than tell us why you think they won't work.

Ok the both suggestions have been tried out.

Updated display driver to the latest one on manufacturer website. No effect here. It's never bad to update drivers but I said it wouldn't help on this one.

Also tried checking/unchecking the "Run this program as an Administrator" -box from program properties and the "Run as Administrator" from the right-click dropdown menu of GW even though I'm logged in as administrator. Also no effect.

As I expected, neither of these worked. No offense but maybe you could try suggesting something else if requested rather than arguing about options that have already been discarded by me

Any more suggestions or experiences about this problem?
-Tony

p.s. I apologize if there is an aggressive tone present in this post. It's just how we Finnish people communicate!

Of course, any help is greatly appreciated.

Quaker · Feb 01, 2012, 03:58 PM // 15:58

Quote:

Originally Posted by ullacko

No offense but maybe you could try suggesting something else if requested rather than arguing about options that have already been discarded by me

Yes, well, offense taken and, as I said - it would have been better if:
1. you had told us from the start that it was a laptop.
2. you had told us what make and model of laptop
3. you had told us that you had actually tried the things we suggested instead of just saying you didn't think they would work.

In any case it still sounds like a driver or "permissions" issue. According to ANet, the resolutions available in GW are determined by the display driver in the machine. So, it should be that either GW is not properly getting the available resolutions, or something (some permission) is preventing GW from changing it.

If GW is in it's default location under Program Files, try moving it to a new folder such as C:\games\Guild Wars. Windows has all sorts of permission issues around the Program Files folder.
(After you move it, simply run gw.exe from within the new folder to re-link GW to windows. Also, right-click on gw.exe ans select Send To - Desktop to create a new desktop shortcut.)

ullacko · Feb 02, 2012, 06:25 AM // 06:25

Quote:

Originally Posted by Quaker

Yes, well, offense taken and, as I said - it would have been better if:
1. you had told us from the start that it was a laptop.
2. you had told us what make and model of laptop
3. you had told us that you had actually tried the things we suggested instead of just saying you didn't think they would work.

In any case it still sounds like a driver or "permissions" issue. According to ANet, the resolutions available in GW are determined by the display driver in the machine. So, it should be that either GW is not properly getting the available resolutions, or something (some permission) is preventing GW from changing it.

If GW is in it's default location under Program Files, try moving it to a new folder such as C:\games\Guild Wars. Windows has all sorts of permission issues around the Program Files folder.
(After you move it, simply run gw.exe from within the new folder to re-link GW to windows. Also, right-click on gw.exe ans select Send To - Desktop to create a new desktop shortcut.)

Oops, I thought from the start that I told it was a laptop. Anyway it is a HP Probook 4510s. My bad. Previous suggestions are now tried out.
I am very aware that the resolutions in GW are the ones my display adapter supports but how come many other games work fine (for example World of Warcraft, League of Legends etc.) when using the same resolution 1366x768 and when running them from default directory c:\program files\...
Also tried out moving gw to C:\Games\Guild Wars and running from there but no effect on the issue.

malevolence · Mar 11, 2012, 02:23 PM // 14:23

it seems gw is not able to save the options you have selected, this sounds to me that gw.dat and/or gw.exe are set to read only or are corrupted. If you are using 3rd party program to run gw.exe i.e. KSMOD or any mod, try running guild wars without the mod and see if it works. If that is the case, then you need to update the mod you are using or stop using the mod. Also make sure that you are executing gw.exe without any commands lines such as -image, etc. (check http://wiki.guildwars.com/wiki/Command_line_arguments for more info)

As this is very strange issue and graphic options are stored in your laptop, I advice to uninstall guild wars completely, remove all remaining guild wars file/folder from your HDD and install guild wars using the client from www.guildwars.com

Quaker · Mar 11, 2012, 03:38 PM // 15:38

Actually, one of the main things I forgot to mention was - is the video driver installed? Without a proper video driver, the system will often not be able to detect what the monitor is and what settings are possible. In many cases, Windows will have an adequate driver built in, but in some cases, it won't.