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Old Mar 01, 2015, 02:07 PM // 14:07   #1
Pre-Searing Cadet
 
Join Date: Mar 2015
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Unhappy Constant Crashes, Please Help

I recently bought the Guild Wars Collection. It installed and ran fine on my desktop computer which is considerably worse than my laptop. However, when i installed it on my laptop it just wont start. Ill run the launcher, it hits 100%, then just shuts down. Both computers run windows 8, and i am running as administrator so thats not the issue. Ive added GW as an exception to all firewalls and antivirus and installed from both disc and web client with no success.
Sorry for long post, just wanted to be thorough. Ill list system specs below. Any help would be appreciated, id really like to be able to play without being posted up and my desk.

Manufacturer: Toshiba
Model: Satellite C55-A
Processor: Intel(R) Celeron(R) CPU N2820 @ 2.13GHz
Installed Memory (RAM): 4.00 GB (3.89 GB Usable)
System Type: 64-bit Operating System, x64 Based Processor

Thanks In Advance


Update: Found the error code in Anet text. Anyone familiar with this?

"App: Gw.exe
Fatal error (0): !m_socket
When: 3/1/2015 06:48:28
File: ..\..\..\Services\ArenaSocket\ArenaSocket.cpp(429) "

Last edited by CasulsRUs; Mar 01, 2015 at 03:03 PM // 15:03.. Reason: Error code
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Old Mar 01, 2015, 11:35 PM // 23:35   #2
Jungle Guide
 
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First of all, im NO expert in this, this is heavy duty coding issues that i only understand at some degree.

-

I'v surfed a bit on the internet for your problem.
The computer specs are all fine and should not be the initial cause of the problem.

The problem is most likely, is how your computer communicates with their server.

The application "ArenaSocket.cpp" is the cause, it uses the paradigm of C++ which is basicly a computer language like Java and D(++), many other softwares and systems use this language aswell, for example Linux and Windows DOS.

The first thing you can try, is whipe GW completely from you're system, and download the Client from their website.
Using the client will download every bit of content from their servers.

If that wont work, make sure you have the latest Microsoft.NET Framework.
The network frame is like a template that reads and translates codings made from and off networks. (Internet, servers, data transitions etc.)


However if that does not work, it may just be your actual provider, or country blocking you from certain networks they exclude from you're provider.

This is all i can do for you right now.

Last edited by Zephyr of Light; Mar 01, 2015 at 11:39 PM // 23:39..
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Old Mar 02, 2015, 01:08 AM // 01:08   #3
Frost Gate Guardian
 
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It seems that your client cannot find a connection to the login server I think.

"Guild Wars 2 requires TCP ports 80, 443, 6112 and port 6600 be fully unrestricted and accessible, both inbound and outbound. " - https://help.guildwars2.com/entries/...on-Error-Codes

This can apply to guild wars 1 as well, however it is strange how you are getting exceptions in the software...

Id reccomend a new .exe download, and making sure the ports above are not closed off, they could be closed off by firewall, antivirus, or your access point for internet.

Otherwise I dont know.
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