Curse

GoneRebel · Aug 12, 2009, 11:24 PM // 23:24

Hey guys.

I recently started playing GW again and I noticed a certain anomaly. My computer will randomly without warning shutoff in the middle of gameplay. It is NOT a hardware issue, because my specs are

Intel corei7 965
4GB ddr3 ram
two 600 watt power supplies
nvidia gtx 285
msi platinum x58 mobo
800GB hard drive

and its in a perfectly cooled, open air enviornment. I've read alot of other people having this problem, but everyone who responds thinks its a hardware problem. its not. so, plz help?

Kattar · Aug 12, 2009, 11:36 PM // 23:36

Does it only happen with Guild Wars, or does it happen with other games as well?

Edit: Should have mentioned this earlier: what other games do you play on the system?

GoneRebel · Aug 12, 2009, 11:38 PM // 23:38

GuildWars only

Elder III · Aug 12, 2009, 11:42 PM // 23:42

have you checked system temps? That's the most likely reason for it to shut off mid-game. If you don't already have a program to monitor system temps, you can download Everest Ultimate Trial Version for free... it's pretty good monitoring software. If you have checked that all out already, what temps are you running across the board?

GoneRebel · Aug 12, 2009, 11:56 PM // 23:56

Yeah, i bought the everest full version, inside temperature is running at a steady 75-80, perfectly acceptable, plus its in an open enviornment, not a closed off desk

Bob Slydell · Aug 13, 2009, 12:23 AM // 00:23

Quote:

Originally Posted by GoneRebel

Yeah, i bought the everest full version, inside temperature is running at a steady 75-80, perfectly acceptable, plus its in an open enviornment, not a closed off desk

75-80C? Or Fahrenheit? 75-80F is cold for a computer system... I'm thinking 80 C which is 176 F... wayyy to hot for just about any hardware.

GoneRebel · Aug 13, 2009, 12:41 AM // 00:41

75-85 Fahrenheit, cuz i have water cooling and fans. so im just tryi ng to demonstrate to everyone that its not a hardware issue =D

arch psyker · Aug 13, 2009, 12:51 AM // 00:51

check to make sure your drivers are up to date.

just want to let you know it can be a hardware issue still. I had a similar issue that happened to me that required a power supply replacement.

IronSheik · Aug 13, 2009, 02:24 AM // 02:24

Definitely can be a hardware issue, I had lockups during GW only where I had to force reboot, but it was my videocard causing it.

GoneRebel · Aug 13, 2009, 02:30 AM // 02:30

really? cuz, everything is really new, and never replaced anything, perfect condition... could it just be a freak thing thqat can happen to anyone?

IronSheik · Aug 13, 2009, 02:43 AM // 02:43

Quote:

Originally Posted by GoneRebel

really? cuz, everything is really new, and never replaced anything, perfect condition... could it just be a freak thing thqat can happen to anyone?

About 4 years ago the new video card I bought for 150 dollars, 1 week later a thunderstorm struck thru my comp or some bs, and whole tower melted, so anything can happen.

It may/may not be hardware, but it's a possibility.

Elder III · Aug 13, 2009, 02:44 AM // 02:44

try to defrag yot gw.dat file

and

run a thorough virus scan

rb.widow · Aug 13, 2009, 10:27 AM // 10:27

Quote:

Originally Posted by Chrisworld

75-80C? Or Fahrenheit? 75-80F is cold for a computer system... I'm thinking 80 C which is 176 F... wayyy to hot for just about any hardware.

80c would be normal for some GFX cards, my 8800GTX's in SLI will easily reach 80c while under full load and gaming.

As for the Original post, stating its NOT a hardware issue because of his specs, thats a common mistake, just because you have good hardware does not mean it cannot be the hardware,

Random system turnoff's during anytime normally point towards PSU issues, the mere fact that you have 2, im assuming one is to power the pump on the water cooler etc, is it even remotely possible that one of them is failing to produce the power needed.

Does your event viewer show any crashs/errors right before the system turns off?

GoneRebel · Aug 13, 2009, 06:07 PM // 18:07

Nah, i made it a point to divide every piece of my hardware between the two PSUs so the water cooling is half on one half on the other. Also, i defragged my gw.dat file, and now it just takes longer to shutdown. and no, no error signs. lols, i guess im really really screwed =D

Elder III · Aug 14, 2009, 01:06 AM // 01:06

try swapping the RAM out if you have any other DIMMs available.... may be faulty RAM, and if not you only loose 10 minutes max of your time in testing it.

Also, try to test it by running on just one PSU - you don't need 1200 watts to power that system.

Engage · Aug 14, 2009, 01:19 AM // 01:19

The same thing was happening to me awhile back. My computer would just randomly shut off during gameplay, and sometimes when I was just surfing the 'net. I took it in, and it turned out to be my HD. Got it changed, and it was smooth sailing for awhile, until my GPU started acting up, causing my computer to freeze. Gah, computers. lol.

GoneRebel · Aug 14, 2009, 02:11 AM // 02:11

well, i turned off one PSU, no go, also, I don't really want to buy more RAM for $40, sry. Could it be the GPU? Cuz i just got it 2 months ago, i suppose it could be the HD, but i have a 300GB and a 500GB hard-drive, which one woul it be? GW is on the 300GB one

Elder III · Aug 14, 2009, 02:29 AM // 02:29

if it is affecting GW than the HDD with GW installed would be the possible culprit... did you try each PSU separately?

GPU shouldn't be having any trouble, but you could try playing GW with a different video card (if available) or even onboard graphics....

GoneRebel · Aug 14, 2009, 03:28 AM // 03:28

reinstalled it on another hard drive, no go. yes, i tried both psu's, and i tried an ATI 4870x2, and it still happened. LOL

Kamatsu · Aug 14, 2009, 06:47 AM // 06:47

Your CPU appears to be a quad-core cpu.. and iirc Guild Wars seems to have issue's with dual & quad core systems. (at least for some people.. I have dual-core and never had an issue)

Have you checked the association when GW is running? Maybe associate it with only 1 core and see if that resolves the issue..

to do..

- Run GW
- minimize it
- open Task Manager (generally press alt & ctrl & del .. and then click "Open Task Manager" if given that option)
- go to the Processes Tab
- Right click on Gw.exe
- Click on "Set Affinity"
- Untick all but 1 cpu core
- click ok..

And then test it out. the fact that you have tried it on another HD, tried different video cards as well as the PSU's.. does tend to remove them from the equation.. which sort-of leaves bad memory or issue's with the cpu/mb.. and because GW has a known issue with dual & quad cores.. I'd give that a look-into.

The other thing - do you run any anti-virus and/or firewall software? If you do, have you tried disabling them when running GW to see if for whatever reason they are causing conflicts/issue's and are behind the reboots?