Well, apparently it wasn't the normal type of system restore, it was one that practically wipes the entire computer so that is essentially like the day you bought it.
However, we got the problem solved - under the different users (Administrator, etc.), there was "HP Administrator" and "Administrator". The "HP Administrator" was created when the system was restored, but the "Administrator" user still somehow contained all of the files and stuff that were on the harddrive before the restore.
All we had to do was allow the "HP Administrator" to view the files that were in "Administrator", then restart the computer.
Anyway, I don't know a whole lot about this type of stuff, and maybe this was the same type of restore you are talking about, but at least it is resolved now. Thanks for your help.
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