Guild Wars Forums - GW Guru
 
 

Go Back   Guild Wars Forums - GW Guru > Forest of True Sight > Technician's Corner

Notices

Reply
 
Thread Tools Display Modes
Old Dec 02, 2009, 06:10 PM // 18:10   #1
Pre-Searing Cadet
 
Join Date: Dec 2009
Advertisement

Disable Ads
Default Cannot play the Game - "Connecting"

Hello! I'm experiencing a extremely irritating problem at the moment, whereby I simply cannot play the game. I've had GW for quite a while without ever having this issue, so I seriously dunno what's going on.

Basically, whenever I either try to Log In to my Account, or in to one of my Characters, the "Connecting ..." message comes up, and either it sticks on that for 10+ mins (no exaggeration) before letting me past, or it sticks on it indefinitely.

I've opened TCP Ports 6112 & 80 on my Router, and have created a new Exception for GW.exe within my Firewalls (I also tried disabling them completely, to no avail). I even uninstalled the game completely, and did a fresh installation to a different directory (creating an Exception in the Firewalls to the new GW.exe too, btw). But nothing is working.

It's seriously starting to irk me, as no matter what I do I can't seem to fix it! The really wierd part is that sometimes, I get don't get this problem at all! At first I was thinking maybe my ISP was throttling it thinking it was P2P at Peek Times, but sometimes I can play perfectly regardless of it being Peek. So, so confused

If anyone has any ideas, I would greatly appreciate it!

Thanks,
Asphyr.
Asphyri is offline   Reply With Quote
Old Dec 02, 2009, 08:44 PM // 20:44   #2
Pre-Searing Cadet
 
Join Date: Nov 2005
Default

I'm experiencing the same thing, but never went further then waiting and restarting the game few times. Sometimes it works, other times it doesnt so I just wait and try later on, and it's been fine then.

Try to traceroute the server (can find the ip in the top left corner in your game) and see where the bottleneck is. For me, oddly enough, the Test my computer option seems to work perfectly fine every time while traceroute does not and stalls somewhere outside my ISP.

Answer to (y)our question, I don't know the reason or if it'll ever get better. Good luck and be sure to update if you find anything.
chaoo is offline   Reply With Quote
Old Dec 02, 2009, 09:41 PM // 21:41   #3
Imma Firin Mah Rojway!
 
Zodiac Meteor's Avatar
 
Join Date: Aug 2008
Location: At the Mac Store laughing at people that walk out with anything.
Profession: E/Mo
Default

How to Fix:
Do a system restore to yesterday.

That's it, but i guarantees a fix and will never come again (er, I only had it 2 times for 4 years of playing)
Zodiac Meteor is offline   Reply With Quote
Old Dec 02, 2009, 11:59 PM // 23:59   #4
Furnace Stoker
 
Join Date: Oct 2006
Guild: GWAR
Profession: Me/Mo
Default

One thing that's very common is a game in full screen and hidden behind it a message from your firewall asking for permission to connect.

Before defenestrating your computer check its not that, although you seem savvy enough to have covered that already.
gremlin is offline   Reply With Quote
Old Dec 03, 2009, 02:06 PM // 14:06   #5
Pre-Searing Cadet
 
Join Date: Dec 2009
Default

Thanks for the replies, Zodiac and gremlin - Checked both suggestions, still go the issue :<

Also, I feel your pain chaoo - Although, atleast it's not just me experiencing this! Hopefully someone else will have had the problem and found a fix for it :-)

Asphyri.
Asphyri is offline   Reply With Quote
Old Dec 03, 2009, 02:35 PM // 14:35   #6
Guest
 
Join Date: Jan 2007
Default

what AV program are you using?
gone is offline   Reply With Quote
Old Dec 03, 2009, 04:58 PM // 16:58   #7
Hell's Protector
 
Quaker's Avatar
 
Join Date: Aug 2005
Location: Canada
Guild: Brothers Disgruntled
Default

Quote:
Originally Posted by Asphyri View Post
Hopefully someone else will have had the problem and found a fix for it
Unfortunately, these sorts of problems are often caused by router (computer) problems between you (and your ISP) and the GW servers (as Chaoo found out by doing a trace). If you've done every thing you can at your end, there isn't really a "fix" for that other than waiting for the problem router to be fixed/replaced.
Quaker is offline   Reply With Quote
Old Dec 04, 2009, 02:20 PM // 14:20   #8
Pre-Searing Cadet
 
Join Date: Dec 2009
Default

Quote:
Originally Posted by Quaker View Post
Unfortunately, these sorts of problems are often caused by router (computer) problems between you (and your ISP) and the GW servers (as Chaoo found out by doing a trace). If you've done every thing you can at your end, there isn't really a "fix" for that other than waiting for the problem router to be fixed/replaced.
I don't fancy replacing my router just for GW, when WAR, FFXI & WoW are all playing perfectly :-/

Quote:
Originally Posted by flubber View Post
what AV program are you using?
AVG.
Asphyri is offline   Reply With Quote
Old Dec 04, 2009, 02:27 PM // 14:27   #9
Guest
 
Join Date: Jan 2007
Default

Out of curiosity, do you have Gaming mode enabled?
gone is offline   Reply With Quote
Old Dec 04, 2009, 05:24 PM // 17:24   #10
Hell's Protector
 
Quaker's Avatar
 
Join Date: Aug 2005
Location: Canada
Guild: Brothers Disgruntled
Default

Quote:
Originally Posted by Asphyri View Post
I don't fancy replacing my router just for GW, when WAR, FFXI & WoW are all playing perfectly :-/
Lol- doofus - not your router. There are many "routers" between you and GW. Read this - http://en.wikipedia.org/wiki/Router
Quaker is offline   Reply With Quote
Old Dec 04, 2009, 06:37 PM // 18:37   #11
Krytan Explorer
 
ll Jamie ll's Avatar
 
Join Date: May 2009
Location: Devon, England.
Guild: Desolation Lords [DL]
Profession: E/Mo
Default

I had problems like this, including huge lagg when i was with Virgin.

May i ask, who is your ISP?
ll Jamie ll is offline   Reply With Quote
Old Dec 05, 2009, 12:07 PM // 12:07   #12
Ascalonian Squire
 
Join Date: Apr 2009
Profession: W/R
Default

i have had these problems too and run through a whole loads of different solutions with the gw support team, none of which worked, and as its not just me having these troubles i think there mayge a server problem somewhere or something like that.

Asphyri, what router are you using and where abouts in the world are you out of curiosity, im in wales and using a huwai 520 router
fretmelta is offline   Reply With Quote
Old Dec 05, 2009, 01:57 PM // 13:57   #13
Pre-Searing Cadet
 
Join Date: Dec 2009
Default

Quote:
Originally Posted by flubber View Post
Out of curiosity, do you have Gaming mode enabled?
Hmm - I've looked everywhere, but my AVG doesn't seem to have that option. I'm using AVG Free though so maybe it's a full-version only feature.

Quote:
Originally Posted by II Jamie II View Post
I had problems like this, including huge lagg when i was with Virgin.

May i ask, who is your ISP?
I'm with AOL at the moment.

Quote:
Originally Posted by fretmelta View Post
i have had these problems too and run through a whole loads of different solutions with the gw support team, none of which worked, and as its not just me having these troubles i think there mayge a server problem somewhere or something like that.

Asphyri, what router are you using and where abouts in the world are you out of curiosity, im in wales and using a huwai 520 router
I'm connecting from North-West England with AOL, using a Thomson SpeedTouch Router (dunno the exact model, sorry).

Thanks everyone for your replies so far :-) Appreciate it!
Asphyr.
Asphyri is offline   Reply With Quote
Old Dec 05, 2009, 02:14 PM // 14:14   #14
Wilds Pathfinder
 
CE Devilman's Avatar
 
Join Date: Jul 2006
Location: hell
Guild: Do U Trust Anet
Profession: N/Mo
Default

might be U gw.dat file turns bad...and now U pull out U usb stick gw backup.
CE Devilman is offline   Reply With Quote
Old Dec 05, 2009, 05:29 PM // 17:29   #15
Guest
 
Join Date: Jan 2007
Default

I Haven't used AVG in quite awhile, not sure what differences are in pay/free. If gaming mode isn't an option, one less thing to work out. ;-D

maybe disable resident shield? just poking and hoping here. I remember nod32 used to cause the same issues with GW. was thinking this is the same dilemma.
gone is offline   Reply With Quote
Old Dec 05, 2009, 08:40 PM // 20:40   #16
Ascalonian Squire
 
Join Date: Apr 2009
Profession: W/R
Default

avg avast windows firewall and zonealarm firewall dont interfere at all with guildwar, i have 2 computers and a laptop all setup differently and gw either seems to run at the minute or not lol.

i really dont think it is a computer issue as i know sometimes i have a 007 error which is when my usb dongle drops out but the not being able to connect to gw when everything else will run fine makes me doubt gw not any of my own setups

Last edited by fretmelta; Dec 05, 2009 at 08:41 PM // 20:41.. Reason: cant spell :S
fretmelta is offline   Reply With Quote
Reply

Share This Forum!  
 
 
           

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:53 AM // 04:53.


Powered by: vBulletin
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
jQuery(document).ready(checkAds()); function checkAds(){if (document.getElementById('adsense')!=undefined){document.write("_gaq.push(['_trackEvent', 'Adblock', 'Unblocked', 'false',,true]);");}else{document.write("