Curse

Firebrazer · Feb 03, 2009, 04:22 PM // 16:22

For some strange reason I keep getting code=26 whenever I try to logon GW. Ealier today I got on GW (It said "connecting" for 7mins before I got in though), but got thrown off when I tried to reroll my PvP char, and from then on I haven't been able to get past the loading screen. Already tried rebooting my comp and resetting my router. Can't access guildwars.com or the offical wiki either...
Anybody got a solution?

ashes · Feb 03, 2009, 04:39 PM // 16:39

This is a problem that affects alot of danish gw players, take a look here for more information.

Danish: TDC / Yousee har blokeret for gw ved en fejl :/

Yang Whirlwind: Removed link. You can post any relevant info right here.

Yang Whirlwind · Feb 03, 2009, 04:44 PM // 16:44

Has anybody complained yet? Can't wait go get another supplier,- TDC sucks!

I've just filed a written complaint as I ended up number 25 when I called the ninnies by phone.

Niila · Feb 03, 2009, 04:46 PM // 16:46

I have pretty much the same problem (I'm from Finland though), except err58. Can't login, guildwars.com or official wiki doesn't load up either. Worked up perfectly yesterday. Have done the obvious stuff like booting connection/computer but no avail.

Kattar · Feb 03, 2009, 04:55 PM // 16:55

Seems like a lot of our Euro friends are having issues today. Several have popped up in IRC with the same issues.

Hopefully it gets resolved soon.

orgeron · Feb 03, 2009, 04:58 PM // 16:58

sweden here... same shit.. nothing about gw works...

gw the game/website/official wiki/ncsoft/plaync... wtf? my guildie (only one in thoug...) haven't any probs... and we're an swedish guild/alliance...

in some ways... i'm happy it's not me only... after i got hacked... i'm RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing stressed when gw doesn't work...

Firebrazer · Feb 03, 2009, 05:01 PM // 17:01

Gaah!
/doh
Glad I'm getting fiber soon...
Hope they're gonna remove the block soon

ashes · Feb 03, 2009, 05:29 PM // 17:29

Quote:

Originally Posted by ashes

Yang Whirlwind: Removed link. You can post any relevant info right here.

o'right

Glox Nox @ Danish: Har lige haft fingerne i Yousee's kunde support og de bekræfter at GW er blevet blokeret men de ved ikke hvorfor. De er gået i gang med at åbne for det igen men ved ikke hvornår det vil ske. Ifølge ham jeg snakkede med er der åbnet for TDC bredbånd, så det skulle kun være med yousee der er problemer.

Men ring ind og læg pres på dem

Glox Nox @ English: Just got in touch with Yousee's customer support, and they confirm that GW has been blocked, but they dont know why. They have started to reopening the connection, but dont know when we will be able to play again. According to the guy i spoke to, TDC bredbånd is "open", so there should only be a problem with yousee.

Hmm... well - i got TDC, and i still cant access

Malmer · Feb 03, 2009, 05:34 PM // 17:34

Dammit, I'm from Denmark and have TDC too (I get error 058 though).

Gonna call em and give em hell.

Number 18 in line... sigh.

Devo-DK · Feb 03, 2009, 05:38 PM // 17:38

Quote:

Originally Posted by ashes

o'right

Glox Nox @ Danish: Har lige haft fingerne i Yousee's kunde support og de bekræfter at GW er blevet blokeret men de ved ikke hvorfor. De er gået i gang med at åbne for det igen men ved ikke hvornår det vil ske. Ifølge ham jeg snakkede med er der åbnet for TDC bredbånd, så det skulle kun være med yousee der er problemer.

Men ring ind og læg pres på dem

Jeg har TDC bredbånd. Og der er ikke åbnet for det endnu.
Og gider sgu ikke ringe derind. For det er jo spild af tid. Man får ikke noget afvide og de siger bare det er iorden nu. Men så går der aligevel 24 timer før det er iorden

Malmer · Feb 03, 2009, 05:45 PM // 17:45

Quote:

Originally Posted by Devo-DK

Jeg har TDC bredbånd. Og der er ikke åbnet for det endnu.
Og gider sgu ikke ringe derind. For det er jo spild af tid. Man får ikke noget afvide og de siger bare det er iorden nu. Men så går der aligevel 24 timer før det er iorden

PRES. De skal sku ikke både høste ens penge, begrænse ens forbindelse, derefter sidde og nyde godt af man ikke er utilfreds.

Jeg fik fat på dem - de er "måske" færdige imorgen.
Lod dem vide at jeg "måske" når at finde en anden udbyder inden da.

ac1inferno · Feb 03, 2009, 05:53 PM // 17:53

Quote:

Originally Posted by guildwiki

code
026

ncsoft support
http://help.plaync.com/cgi-bin/playn...p?p_faqid=2441

description
(dns name lookup failed)

what to do?
This codes indicate a connection error. Somewhere between your pc and the server the connection was interrupted, or never established in the first place. This may be a problem on your system (firewall, router, modem, etc.), a problem with your isp or a connection problem at the server. (note: If it's the latter it is usually followed by one of the server side errors when trying to reconnect.)
you may want to do a traceroute to the server in order to determine the chokepoint.

123456789012

Yang Whirlwind · Feb 03, 2009, 06:15 PM // 18:15

Just a reminder folks:
I know all the people with this problem should be able to understand Danish, but the forum language here is English and if people are users here they understand that as well.
So,- let's keep the posts in English

udoh · Feb 03, 2009, 06:21 PM // 18:21

Same problem here with connecting.
We live in Denmark and get an error26.
I have tried to tracert : 212.231.12.42 and it times out after the tdc entries.
tdc said they didn't know anything about the problem.

Firebrazer · Feb 03, 2009, 06:26 PM // 18:26

Great, now I can't even get to the login screen<.<

thig · Feb 03, 2009, 06:32 PM // 18:32

I've tested various NCsoft ip's and they all tmeout, so it seems to me that TDC have blocked everything related to NC for some weird reason.

The last message I got from Yousee support was that it was being worked on, but since it was after 16:00 it was uncertain that a solution would come in place before tomorrow.

I can only recomend other danes that have this problem with TDC/Yousee to contact the support before they close at 20:00 and put some preasure on them. If the supporter don't know anything about it tell them to talk to their supervisor, the two supporters I talked with got their information from the supervisor.

Tripolityx · Feb 03, 2009, 07:15 PM // 19:15

I'm occuring pretty much same trouble with the Niila (And yes, I'm from Finland too). Got first the error 026 and after it was solved got 058 right after it. And yeah strange the official guildwars.com-site does not open for me either. Couple minutes later I can't even get past the login screen (oh come on <_<)

Have checked routers and booting and cable reattachments and all that kind of stuff and nothing seems to be working. Tought it could have been firewall and antivirus but did not help even those were down for a while.

So. Does anyone actually got an answer for this? ( To be honest I have tried to seek an answer for this ~7 hours)

Kattar · Feb 03, 2009, 07:17 PM // 19:17

It's the ISP, that's the answer. There's nothing you can really do other than call them.

Yang Whirlwind · Feb 03, 2009, 07:28 PM // 19:28

So, to sum up: Yousee in Denmark and Yousee (or their partners) in Finland and Sweden have blocked all Guildwars sites including the game itself and have yet to fix the problem.

I am so going to change ISP after this embarrassment!

udoh · Feb 03, 2009, 07:53 PM // 19:53

Quote:

Originally Posted by Yang Whirlwind

I've just filed a written complaint as I ended up number 25 when I called the ninnies by phone.

Do you have an email address for that, because I after looking through TDC's web site,and I can't find an email address.

I have managed to get access to the www.ncsoft.com web site using the DNS servers from http://www.opendns.com/ (recommend by thepiratebay which is blocked by tdc).