Curse

TyrianFury · Apr 18, 2010, 11:20 AM // 11:20

Quote:

Originally Posted by KZaske

I keep hoping for Sorrows. Any update?

Hi, yeah I'm also quite keen to get this music back again, any news please ?

Kamatsu · Apr 26, 2010, 04:23 AM // 04:23

I wish they would solve whatever is going on over at DirectSong ;/

I can access the site, I can log into my account there and see what packs I've purchased there in the past. I can even download most of them... but the pain

- the files to d/l are 250-350 MB big.. and it was taking me 30-60 minutes to download each file. This on a connection that can d/l 2+ GB files in under an hour... That's pretty bad ;/ (and yes, I know my connection isn't the fastest.. but still)
- I had to do nothing during each download. Yes, you heard me right.. 5 files @ 30-60 min each to d/l.. and cuz of how bad the connection / their server / whatever is.. I could do nothing else..
--- if I tried to do anything else.. the DS d/l would fail. I tried playing GW while waiting for d/l.. and the d/l failed everytime I did. I tried d/l'ed something else I was interested in.. d/l failed. I tried to d/l 2 music packs from DS.. both failed (I tried this twice)..
--- so yeah, had to sit for 150-300 min (2 1/2 - 5 hours.. I lost track of time, since some of it was spent overnight while I slept) being able to only browse web pages... cuz if I tried to do anything else which used my net connection.. d/l's failed.
- I was able to d/l the main music pack's.. but still am unable to d/l:

- Sorrow's Furnace
- Factions Collector's Edition
- Nightfall Collector's Edition

2 of those i paid for and yet can't d/l them anymore. And yes, I did pay for them as they were part of the collector's edition.. so by rights I should be able to use them.. but all I get when I click on them in my account is options to update or remove..

Here's a pic of what I get for these 3 music packs:

And just so you know, the Update button is unclickable. I as of yet have not tried clicking Remove.

Hope they can sort all these issue's out. Should be able to d/l and install all music packs available to you and should be able to multi-task and do other things while d/l'ing them as well.

KZaske · May 02, 2010, 10:20 AM // 10:20

@Kamatsu - What do you have going on in your computer? Something has got to be interrupting the download. ISP, another application maybe? The last time I say anything like that it was caused by a virus. I take it you have the collector's edition of Factions, which would be why it show a cost of zero. Is that correct? I would complain about it to NCSoft, after all it was something that was part of thier product when you purchassed it. I think that not having access to it opens some liability issues, you would need to chat with a lawyer to be sure.
The only one I don't have working right now is Sorrow's furnace.

Kamatsu · May 03, 2010, 06:01 AM // 06:01

Quote:

Originally Posted by KZaske

@Kamatsu - What do you have going on in your computer? Something has got to be interrupting the download. ISP, another application maybe? The last time I say anything like that it was caused by a virus. I take it you have the collector's edition of Factions, which would be why it show a cost of zero. Is that correct? I would complain about it to NCSoft, after all it was something that was part of thier product when you purchassed it. I think that not having access to it opens some liability issues, you would need to chat with a lawyer to be sure.
The only one I don't have working right now is Sorrow's furnace.

It's not my computer. It's the connection to/from/at Anet/NCSoft/PlayNC/DirectSong thats at issue - After finally d/l'ing all music packs I went and downloaded an expansion to NWN2 I had bought (I was re-installing it).. the d/l was over 2 gb and finished in 50 min. I've also downloaded stuff for Dragon Age Origins and Fallout 3 - multiple files, all files 200-500mb big.. and had 4-6 files d/l'ing at same time without any problems, dud files, etc(again, after doing the DS d/l's)

So I'd say it's not my end that's causing the fault. This is entirely their end as far as I'm concerned.

Yes, i have to Collector's Edition of Factions - which is why it shows $0 as the cost. And your right, I should e-mail/contact them and inquire as to why I don't have access to something I paid for, and demand access to what is rightfully mine.

didis · May 04, 2010, 07:14 AM // 07:14

Yersterday I logged in on: http://www.directsong.com/MyLicenses.asp due to reinstall my windows machine.

Got on the old fashioned directsong page, with all my bought packages.

Downloaded, one at a time, very slow download though.

After unpacking and registering i was set to go to enjoy ds in gw again.

KZaske · May 12, 2010, 08:12 AM // 08:12

Quote:

Originally Posted by kamatsu

...snip...
Yes, i have to Collector's Edition of Factions - which is why it shows $0 as the cost. And your right, I should e-mail/contact them and inquire as to why I don't have access to something I paid for, and demand access to what is rightfully mine.

Shesh... I am getting tired of these issues getting directsong working properly. We should have access to them as long as we have a valid order, like you do. If you did not notice, I am very frustrated with how long this is taking. There are a lot of people across several forums having issues with the Collector Edition Music from the various chapters. Everyone is having issues with Sorrow's Furnace, in spite of promises that we would have access to it made in the past.
The worse part for me is I have gotten to where I can't stand the quality of the built in music. These music paks are so much better.

didis · May 30, 2010, 07:23 AM // 07:23

From support page:
To redeem your codes for the Guild Wars Collectors Edition, please use the following URL's:

Guild Wars Factions Collector's Edition

http://www.directsong.com/gwf

Guild Wars Nightfall Collector's Edition

http://www.directsong.com/gwnf

Select login.

TyrianFury · Jun 02, 2010, 01:27 PM // 13:27

I see this still hasn't been sorted in the month since I last posted. This is really poor.

I mean how difficult is it for Direct Song to upload DRM free Sorrow's Furnace music to the directory directsong.com/wma like it did with the collectors sound tracks, OR make it available to download from your account when logged in like the battle pack music. (as it was originally!!!!)

I work in IT and know it's not hard to implement.

KZaske · Jun 03, 2010, 04:26 AM // 04:26

Quote:

Originally Posted by TyrianFury

I see this still hasn't been sorted in the month since I last posted. This is really poor.

I mean how difficult is it for Direct Song to upload DRM free Sorrow's Furnace music to the directory directsong.com/wma like it did with the collectors sound tracks, OR make it available to download from your account when logged in like the battle pack music. (as it was originally!!!!)

I work in IT and know it's not hard to implement.

It is not like ArenaNet has been ignoring the issue. Give this a read: http://wiki.guildwars.com/wiki/User_...rks_again_:.29

Here is the part you are looking for:

Quote:

According to Julian Soule, DirectSong is no longer supporting or offering Sorrow’s mini pak and it has been removed from the catalog. -- Gaile 01:00, 30 May 2010 (UTC)

I still have my WMAs of it, but I don't have the key needed for it. Is there a way to strip the DRM?

Edit: Sorry for not posting this earler.

Snograt · Jun 03, 2010, 08:05 PM // 20:05

Somebody phone Jeremy Soule and tell him his brother is denying his fans access to some of his best work

KZaske · Jun 04, 2010, 05:24 AM // 05:24

Quote:

Originally Posted by Snograt

Somebody phone Jeremy Soule and tell him his brother is denying his fans access to some of his best work

Julian is not the first person to say that. Jeremy said it a little over a year ago. Before the DRM site went down.

TyrianFury · Jun 04, 2010, 03:20 PM // 15:20

Quote:

Originally Posted by KZaske

It is not like ArenaNet has been ignoring the issue.
I still have my WMAs of it, but I don't have the key needed for it. Is there a way to strip the DRM?

Edit: Sorry for not posting this earler.

Yeah you can strip the DRM from the files using software but you need to have them working first before you can create a drm free copy.

I think the key is to speak to someone who has the sorrows pack working on their pc. That person can then create a DRM free version that should work in the game.

KZaske · Jun 05, 2010, 04:29 AM // 04:29

So all we need to do is find someone that can play the sorrow's mini pak. Or maybe get Gaile to put her boss's foot down.

I asked Gaile to chat with her boss about Sorrows. I don't really expect anything from it but it can't hurt to try. Last I had heard they lost the raw data files to a system crash a few years ago.

didis · Jun 17, 2010, 09:09 PM // 21:09

Quote:

Originally Posted by TyrianFury

I mean how difficult is it for Direct Song to upload DRM free Sorrow's Furnace music to the directory directsong.com/wma like it did with the collectors sound tracks, OR make it available to download from your account when logged in like the battle pack music. (as it was originally!!!!)

Two posts earlier i posted the mylicences link, i logged in, went to mylicences and voila, i can download sorrow furnace. Still working.

Snograt · Jun 17, 2010, 10:01 PM // 22:01

Certainly worked for me, didis.

KZaske · Jun 18, 2010, 07:33 AM // 07:33

Quote:

Originally Posted by Snograt

Certainly worked for me, didis.

I too have remaining licenses Snograt, but it did not work for me.
I kept getting this error; "Secure storage protection error. Restore your licenses from a previous backup and try again." Which appears to be a DRM error. Microsoft advises installing two different hot fixes. The primary hot fix requires another hotfix that will not install on Windows XP Pro 64bit. The hot fix that will not install predates XP64. As this is a new coputer I can not just restore a previous copy of it Sorrows.

Snograt · Jun 18, 2010, 11:42 PM // 23:42

Damn it - you're right: I get that error too, now I've tried it :/

Actually, what I get is: "Your media usage rights have become corrupted or are no longer valid. This might happen if you have replaced hardware components in your computer."

Tarun · Jun 19, 2010, 12:55 AM // 00:55

Don't you just love DRM? :\

Snograt · Jun 19, 2010, 01:11 AM // 01:11

Dirty Rotten Monkeyfunkers?

KZaske · Jun 19, 2010, 04:09 AM // 04:09

I really don't think that they (Jeremy Soule and his brother) planned on Microsoft terminating the DRM "Play for Sure" server so quickly. It was only up for about two years. Then again, Jeremy Soule and company were amoung the first to jump on the DRM band wagon. Did anyone find the wheel that fell off of that wagon? It looks like a lot of us got run over by it.

I like your defination of DRM Snograt! It was worth a few minutes of chuckling.