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Jan 01, 2011, 01:41 PM // 13:41
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#1 |
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Ascalonian Squire
Join Date: Nov 2005
Location: Belgium
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Login to account from few years ago
Hi, I wonder if I can login to my old account (it's been 4-5 years that I played GW) But I don't know my E-mail anymore... could I somehow contact Arenanet for my account details? Happy New Year
 Probably my hotmail account got deleted somehow... but I know my character name and have my cd-keys right here. Last edited by Ra Kal; Jan 01, 2011 at 02:09 PM // 14:09.. |
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Jan 01, 2011, 02:30 PM // 14:30
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#2 |
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Jungle Guide
Join Date: Mar 2010
Location: Denizen of Tyria since Feb. 2009
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Contact support -- http://www.guildwars.com/support/ -- with the subject "FORGOT USER NAME."
Supply any information about the account identifying yourself as the owner: That you're pretty sure your username was a hotmail address, the CD keys, the character name(s), etc. It might take a few days or more, but you will get a response and they should be able to help you. Your username doesn't actually have to be a working email address, so don't worry about that. However, for your own security, once you know what your hotmail/GW username was, you might consider re-registering the email account so no one else can. Good luck! Welcome back! 
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Jan 01, 2011, 02:57 PM // 14:57
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#3 |
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Desert Nomad
Join Date: Oct 2007
Location: Farming for Nick gifts
Profession: R/
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^ What they said.
Also note that ANET support does not work on weekends. So it will take longer to get a response than normal. |
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Jan 01, 2011, 03:30 PM // 15:30
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#4 |
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Krytan Explorer
Join Date: Aug 2009
Location: Why do you want to know where I live? Pervert.....
Guild: [TRL]
Profession: Me/A
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Contact support, and be ready to wait for a month or so...
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Jan 01, 2011, 06:29 PM // 18:29
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#5 |
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Wilds Pathfinder
Join Date: Jun 2009
Profession: N/A
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If it's a 4-5 year old account I doubt it'll be a hotmail acct. When my acct was created I had to set up an ISP e-mail because ANet wouldn't accept freebie e-mail providers at the time.
If you have CD keys you're golden, should take less than a day with support. |
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Jan 02, 2011, 12:11 PM // 12:11
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#6 |
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Ascalonian Squire
Join Date: Nov 2005
Location: Belgium
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Got my account back
. Big up for Arenanet and NCsoft! Damn it's been a long time.
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Jan 03, 2011, 08:31 PM // 20:31
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#7 |
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Pre-Searing Cadet
Join Date: Jan 2011
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WOW wish they would handle my request that fast. Been almost a week and no response from them.
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Jan 03, 2011, 10:44 PM // 22:44
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#8 | |
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Desert Nomad
Join Date: May 2006
Guild: Organised Spam [OS]
Profession: W/
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Quote:
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