Curse

Womex · Jan 19, 2011, 09:43 PM // 21:43

I was attempting to change my login email for Guild Wars. Upon clicking the link in game that took me to the secure.plaync.com address Firefox blocked access to the site stating that the connection is untrusted. I asked a guildy if she was having the same problem and Firefox blocks plaync for her too. I don't know whether or not I should proceed to change my email or not. Knowing NCsoft doesn't make this too much of a surprise but eh...

Should I continue any way?

Kronk_Shaan · Jan 19, 2011, 10:42 PM // 22:42

I think the link is wrong.

This should be the link:

https://secure.ncsoft.com/login

I googled the plaync one you listed, and it was all in chinese and I wasn't going to click the link just in case.

Womex · Jan 20, 2011, 01:42 AM // 01:42

Once again the link in game that says it will take me to us.ncsoft.com/en/ takes me to plaync.com which is blocked... Is there any other way to change my in game login email?

But if plaync.com isn't an official site how come the in game link is taking me to it? That's my bigger question.

gremlin · Jan 20, 2011, 03:06 AM // 03:06

I use firefox and haven't had that problem so far.
Have you added any aps to firefox that could be doing it like adblock plus or noscript.

Assuming your running a pc and Internet explorer is still on the system why not run ie and paste the link in the url bar at the top of the screen and do it that way.

Wynthyst · Jan 20, 2011, 03:31 AM // 03:31

It sounds to me like you have a rootkit problem.. your browser is being hijacked to another site.... it's a browser problem, not a problem with the game link... I would run some spyware scans if I were you.....

Womex · Jan 20, 2011, 07:56 AM // 07:56

I ran a full scan and nothing popped up but a tracking cookie. Albeit I'm running Norton :|
The actual URL the in-game link is taking me to is: "https://secure[dot]plaync[dot]com/cgi-bin/plaync_login[dot]pl. Upon landing on that Firefox blocks it with this message:

"This Connection is Untrusted

You have asked Firefox to connect
securely to secure.plaync.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.

If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.

Technical Details

secure.plaync.com uses an invalid security certificate.

The certificate is only valid for secure.ncsoft.com

(Error code: ssl_error_bad_cert_domain)"

Any help would be appreciated. I'm not very web savvy as of yet... but I'm starting to suspect that this has something to do with something somewhere being outdated.

I'm running Firefox Version 3.6.13 with Adblock Plus, NoScript, and Web Of Trust (WOT) extensions.

Rushin Roulette · Jan 20, 2011, 08:03 AM // 08:03

Quote:

Originally Posted by Womex

I ran a full scan and nothing popped up but a tracking cookie. Albeit I'm running Norton :|
The actual URL the in-game link is taking me to is: "https://secure[dot]plaync[dot]com/cgi-bin/plaync_login[dot]pl. Upon landing on that Firefox blocks it with this message:

"This Connection is Untrusted

Did NCSoft move from Korea to Poland? That would be new to me.

Womex · Jan 20, 2011, 08:11 AM // 08:11

Quote:

"https://secure[dot]plaync[dot]com/cgi-bin/plaync_login[dot]pl

For the record... it's a .com

I'm pretty sure the .pl is the extension for the scripting language PERL.

Quaker · Jan 20, 2011, 04:04 PM // 16:04

This question would be better answered by NCsoft/ANet support.

Snograt · Jan 20, 2011, 06:10 PM // 18:10

Quote:

Originally Posted by Womex

The actual URL the in-game link is taking me to is: "https://secure[dot]plaync[dot]com/cgi-bin/plaync_login[dot]pl.

I just used that URL to test, and it redirected me to us.ncsoft.com/maint.html which is a "This site is temporarily unavailable due to scheduled maintenance.
Please check back again soon." message. Maybe their site cert expired or something?

Long story short - seems legit, either it was a temporary problem at their end or your AB+, NS and WOT are being over-zealous.

dorin · Jan 20, 2011, 07:06 PM // 19:06

Quote:

Originally Posted by Snograt

"This site is temporarily unavailable due to scheduled maintenance.
Please check back again soon." .

Just checked and got that too. They are probably working to the account management website. Just wait and check it again later.